Cancellation service N°1 in Unknown
Contract number:
To the attention of:
Cancellation Department – Geomobile
Unknown
Unknown Unknown
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Geomobile service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Geomobile: Easy Method
What is Geomobile
Geomobile is an app-based location / monitoring service sold online (often promoted as a mobile-location or tracking subscription). Publicly available information about the product, pricing and official policies is limited: the company’s website does not publish a clear cancellation or refund policy, and third-party sites list the support email as support@geomobile.co.
How to cancel Geomobile
- Determine how you were billed (direct on geomobile.co, or via Apple App Store / Google Play). If billed through an app store, cancel the subscription through that store first (Apple or Google account subscriptions). If billed directly, send a cancellation request to support@geomobile.co and keep a copy.
- Send a clear written cancellation notice that includes your name, account/email used, transaction dates and amounts, and a statement “Please cancel my Geomobile subscription and stop all future charges.” Save the sent message and any delivery/read receipts or screenshots.
- If you receive no response within a reasonable period (7 - 14 days), follow up and include prior message copies. If still unanswered, contact your bank or credit-card issuer to report an unauthorized or recurring charge and request a dispute/chargeback - do this promptly, keeping in mind card issuer windows (commonly 60 days for many cards).
- If you can, cancel any saved payment method linked to the service (remove card from account or block recurring payments through your bank) and monitor statements for subsequent charges.
- If you need a mailing address for a registered cancellation notice but cannot find one, request the address from the company in writing (or contact the app store or the company owner/operator, Netika) before sending registered mail.
What happens when you cancel
Officially, cancelling should stop future renewals and may end access to the service at the end of the current paid period. However, Geomobile does not publish a clear policy, and user reports indicate mixed outcomes: some users say access stopped but recurring charges continued; others report cancellation requests were ignored. Because there is no transparent published data-retention or account-deletion policy, assume your account data may remain unless you explicitly request deletion and receive confirmation.
Will I get a refund?
Geomobile does not publish a clear refund policy. Based on available reports, refunds are uncommon and many customers who requested refunds did not receive them. If you were charged after requesting cancellation or were billed without your consent, document everything and first ask the vendor for a refund in writing. If the company fails to cooperate, the most reliable route in Canada is to dispute the charge with your card issuer (chargeback), or file a complaint with provincial consumer protection authorities. Act quickly - credit card dispute windows are time-limited.
Geomobile plans and pricing
| Plan | Price (reported) | Notes |
|---|---|---|
| 24-hour trial | USD 4.99 (reported) | Reported by users as a trial price; may auto-renew |
| Monthly subscription | USD 49.99 (reported) | Reported recurring charge; no official CAD pricing published |
Your consumer rights in Canada
Under Canadian consumer protection principles (including Quebec and Ontario practice), merchants must honour the terms of the sale and, if they fail to deliver or honour commitments, consumers can cancel and are generally entitled to a refund; refund processing timelines vary, with some guidance indicating refunds should be issued within about 15 days after cancellation notice and merchants given an initial 30-day window to fulfil obligations. If a merchant refuses to refund, Canadian consumers who paid by credit card have the right to dispute the charge with their card issuer - many card issuers accept disputes for unauthorized or non-delivered services within a set period (commonly 60 days). For further general guidance see the Office de la protection du consommateur: opc.gouv.qc.ca.
Customer experiences
Public reviews and consumer reports are recurring patterns of negative. Many customers describe unexpected or unauthorized charges (examples: a small trial charge followed by a much larger recurring charge), difficulty or inability to cancel, and lack of response to email cancellation requests. Several reviewers also say the service does not perform as advertised (e.g., sending a simple SMS rather than providing accurate location tracking). There appear to be few or no verifiable positive reports in the sources reviewed.
Documentation checklist
- Copies/screenshots of order confirmation or receipt (transaction ID, date, amount).
- Screenshot of subscription status in the app or app store (if applicable).
- Copies of all emails/messages sent to support (with timestamps) and any replies.
- Bank or credit-card statements showing the charge(s).
- Record of the cancellation request (sent email, date/time, and any delivery/read confirmations).
- Any advertising or product descriptions used to support a refund claim (screenshots of claims, trial terms, etc.).
Common mistakes
Consumers commonly assume deleting the app cancels the subscription; it does not. Others assume a trial automatically prevents future charges - documented cases show trial charges followed by unexpected renewals. Waiting too long before disputing a charge with the bank or failing to keep a clear record (receipts, messages) reduces the likelihood of a successful refund. Another frequent error is not checking whether billing was handled through an app store (Apple/Google) or directly - refund routes differ depending on that.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email vendor (support@geomobile.co) | Unlikely based on reports | High (many users report no response) |
| App Store (Apple / Google Play) | Possible if billed via store | Medium (store processes refunds per its rules) |
| Bank / credit-card chargeback | Possible - often most effective | Medium to Low (depends on card issuer and timing) |
| Consumer protection complaint | Possible but not guaranteed | Medium to High (can be slow) |
After cancelling
After you send a cancellation notice, keep monitoring your card statements closely for at least two billing cycles. If further charges appear, promptly contact your card issuer to dispute them and provide the documentation checklist items. If you used an app store, also check your store subscription settings to confirm cancellation and request a store refund if applicable. For additional help in disputing unfamiliar or hidden recurring charges, third-party dispute services (e.g., JoinChargeback - Geomobile) and consumer review sites (Trustpilot - Geomobile) document similar cases and may provide templates or community advice.
Address
No official postal address for Geomobile was located in available sources. If you require a postal address for a registered cancellation, request it in writing from the company (or from the product owner/operator, Netika) and keep proof of that request. In the absence of a postal address, rely on written email cancellation (to support@geomobile.co), documentation of attempted contact, and, if necessary, a chargeback through your card issuer.