Cancellation Artlist: Easy Method

What is Artlist

Artlist is a subscription service that provides royalty-free music, sound effects, stock footage, images and related creative assets for use in video and other media projects. It operates on a recurring subscription model and also offers downloads and licensing tools for content creators.

How to cancel Artlist

• Cancel on the web (recommended): Sign in at your Artlist account, go to Plan & Billings, click the three‑dot (more) icon next to your plan, select Subscription info and choose Cancel renewal. This stops future automatic renewals while keeping access until the end of the current billing period.
• Cancel via Customer Support: If you prefer, contact Artlist Customer Support to request termination; per the Terms of Use support-initiated cancellations take effect at the end of the current billing period. Use the Help Center or support contact form: Artlist Help Center.
• Mobile subscriptions (App Store / Google Play): If you bought or manage your subscription through Apple or Google, you must cancel through Apple or Google directly - cancellations cannot be completed from the Artlist site for those subscriptions. See Apple’s guide (manage subscriptions on iPhone) or Google’s guide (manage subscriptions on Google Play).
• Postal termination (formal notice): For a formal postal cancellation, send a written termination request to the company address (registered/return‑receipt recommended). See the Address section below for details.

What happens when you cancel

When you cancel your Artlist subscription through the account or support, the cancellation prevents future renewals but does not immediately terminate access; you retain full access to the library and your downloads until the end of the current paid billing cycle. Your account information and license records are generally retained according to Artlist’s policies so you can verify previous downloads and licensed assets after cancellation.

Will I get a refund?

Artlist’s standard policy provides refunds when you cancel within 14 calendar days of a purchase or renewal and you have not downloaded, generated, or otherwise used any assets. If you downloaded or used assets during that 14‑day window, you are not eligible for a refund under the standard policy. If you believe your jurisdiction’s consumer protection laws entitle you to a refund despite use of assets, contact Artlist Support to request a statutory remedy.

Artlist plans and pricing

Your consumer rights in Canada

Canadian consumers may have statutory rights that differ from Artlist’s standard commercial policy. If provincial or federal consumer protection laws require a different cancellation or refund remedy (for example, immediate cancellation, prorated refund, or mandatory refunds regardless of downloads), those statutory rights take precedence. If you believe you are entitled to a remedy under Canadian law, contact Artlist Support and keep records of your request; you may also consult provincial consumer protection authorities for guidance.

Customer experiences

Many users report positive experiences with Artlist’s customer service, noting quick help for billing errors and account questions and appreciation for the quality of the music, effects and image libraries. At the same time, reviews include recurring complaints about unexpected auto‑renewal charges, occasional billing after cancellation, and difficulties obtaining refunds in some cases. Some customers also describe confusion over subscription handling for App Store/Google Play purchases and occasional delays or frustrations when resolving copyright or account disputes.

Documentation checklist

• Account email and username; order ID or invoice number; date of purchase or renewal; proof of payment (receipt or card statement); statement of whether any assets were downloaded or used (and a list if applicable); screenshots of account subscription page or cancellation confirmation; any correspondence with support.

Common mistakes

Users commonly expect an immediate loss of access after cancelling - but Artlist keeps access until the billing period ends; misunderstandings here lead to confusion about whether the cancellation succeeded. Another frequent error is attempting to cancel an App Store or Google Play subscription through the Artlist website; those must be managed through Apple or Google. People also sometimes assume prices are charged in CAD; Artlist lists prices in USD and banks/processors convert to CAD, which can cause surprise at the final charged amount.

Comparative recap

After cancelling

After you cancel, check your account page for a confirmation that renewal has been cancelled and note the date your access ends. If you requested a refund, follow up with support and provide the documentation checklist items above. For mobile‑store subscriptions, confirm cancellation in your Apple or Google account; links: Apple subscriptions, Google Play subscriptions. If you need help, use the Artlist Help Center at https://help.artlist.io or the Artlist Terms page at https://artlist.io/terms. If you believe Canadian consumer law entitles you to a remedy beyond Artlist’s policy, state that in your support request and keep copies of all correspondence.

Address

For formal postal notices (registered mail recommended): Artlist Ltd, PO Box 84, Afikim, Israel, 1514800.