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Cancellation service #1 in Canada
Beatsource is a digital music service oriented toward DJs and music professionals, offering streaming and track purchase options along with subscription plans. It operates globally as an online platform providing access to curated music, playlists and DJ-focused features through the Beatsource website and mobile storefronts.
When you cancel a Beatsource subscription on the web, the service typically remains active until the end of the paid billing period; you will retain access until that date. After the billing period ends your streaming/subscription access is removed. Beatsource may retain account and transaction records per its data and privacy practices; purchased downloads or licenses remain subject to the original license terms. If you cancel via an app store, the store’s rules about end-of-access timing and subscription renewal will apply.
Beatsource’s Terms and Conditions state that "All sales are final and all charges from those sales are non‑refundable." The company’s streaming terms also confirm there are no refunds for early termination of subscription services. Beatsource reserves discretion to make exceptions only where required (for example, where a download failure results from Beatsource’s negligence), but the published policy does not include an automatic cooling‑off or a 14‑day statutory refund right. If you believe you have a special case (billing error, service failure), contact Beatsource support and your payment provider; you can also check provincial consumer protection guidance if you suspect the "no refunds" policy conflicts with local law.
| Plan | Price (CAD) |
|---|---|
| Standard | Varies |
| PRO+ | Varies |
Canadian consumer protection for digital subscriptions varies by province. Some provinces have rules on automatic renewals, unfair business practices and distance selling; these can affect whether a "no refunds" policy is enforceable in particular situations. Beatsource’s published terms do not set out statutory exceptions. If you believe your rights under provincial law have been breached (for example, unauthorized charges or failure to disclose automatic renewal), contact your provincial consumer protection office, the consumer affairs branch, or seek assistance from your bank or credit card issuer for a charge dispute. This summary is informational and not legal advice.
Public reviews show notable customer dissatisfaction in some cases. Beatsource’s Trustpilot presence indicates a low TrustScore (2.6/5) with multiple one-star reviews citing unexpected or unauthorized charges, difficulty cancelling, and problems downloading purchased tracks. Verified complaints reference charges the user says they did not agree to, trouble obtaining refunds, and challenges cancelling after a free trial or initial sign-up. While these reviews represent some customers’ experiences, they are anecdotal; others may have completed cancellations or transactions without issue.
Common errors include waiting until the day of renewal to cancel (Beatsource recommends 24 - 48 hours beforehand), cancelling in the wrong place (e.g., cancelling on the Beatsource website when billing is handled by Apple or Google), and failing to keep a cancellation confirmation or screenshot. Users sometimes assume a free trial will automatically stop; without a timely cancellation confirmation they can be charged. Another frequent issue is not checking which account (Apple ID, Google account, or Beatsource account) was used to subscribe, which complicates cancellation and refund requests.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Beatsource account) | No (Beatsource T&C: "All sales are final") | Low - sign in and cancel; keep confirmation |
| Apple App Store | Handled by Apple (Beatsource does not publish separate refund policy for App Store sales) | Medium - cancel via Apple ID / App Store subscriptions |
| Google Play | Handled by Google (Beatsource defers to store policies for store purchases) | Medium - cancel via Google Play subscriptions |
After you cancel, save any confirmation emails and screenshots showing the cancellation and the effective end date. If you do not receive confirmation within a reasonable time, contact Beatsource support and (if applicable) Apple or Google support depending on how you subscribed. For official Beatsource resources, see the cancellation help article: How do I cancel my subscription?, the Terms & Conditions: Beatsource Terms & Conditions, and streaming terms: Beatsource Streaming Terms. If you believe you were charged incorrectly, contact your card issuer or payment provider to discuss a dispute or chargeback. If you intend to send a formal cancellation or complaint letter, consider registered mailing with return receipt (acknowledgment) and keep a copy for your records.
Beatsource corporate / registered address: 909 S Santa Fe Ave, Los Angeles, CA 90021, USA.
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Written by Owen King
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.