What is Southern Living

Southern Living is a lifestyle magazine that focuses on Southern U.S. cooking, home design, gardening and travel. It is published by Dotdash Meredith and is available as a print magazine, a digital/all-access subscription through Dotdash Meredith, and as an app subscription via the App Store (iOS).

How to cancel Southern Living

App Store (iOS): Open the App Store listing on your device or go to your Apple/iTunes account settings, find Subscriptions, and turn off auto‑renewal at least 24 hours before the current period ends. App Store subscriptions renew automatically and cannot be canceled mid‑period - turning off auto‑renewal stops future charges.
Web / Dotdash Meredith (digital/all‑access): Log into your account on the Dotdash Meredith/magazine store site where you subscribed and cancel from the subscriptions or account page. Cancellation stops future charges but usually remains active through the end of the current billing period. See the publisher terms at Dotdash Meredith terms.
Third‑party print subscription sellers (e.g., BlueDolphin, Magazine‑Outlet): Contact the third‑party seller you ordered from to cancel (phone/email/order portal). Many third‑party sellers offer a full refund if cancelled within 90 days or a pro rata refund for unmailed issues thereafter - check the seller’s policy (example: BlueDolphin).
Registered mail (recommended for print/third‑party or publisher correspondence): To create proof of delivery, send a written cancellation request by registered mail (raccomandata A/R) to the publisher address and include your account number, subscription email, order number and desired cancellation effective date; follow up by phone or email to confirm receipt.

What happens when you cancel

When you cancel a Southern Living subscription the effect depends on how you subscribed. App Store subscriptions remain active until the end of the current paid period; turning off auto‑renewal prevents future charges. Direct digital/all‑access subscriptions through Dotdash Meredith typically remain accessible through the end of the paid billing period and then stop; cancellation prevents future renewals but generally does not immediately terminate access. Third‑party print subscriptions may stop future shipments after processing; some sellers will return a pro rata refund for unmailed issues. Your account data and purchase history are retained according to the publisher or seller’s privacy policy.

Will I get a refund?

Refund eligibility depends on the seller and the timing. Dotdash Meredith’s terms state that, except for specified situations (for example discontinued products or pro rata for unmailed issues where noted), fees are non‑refundable by default. Third‑party print sellers commonly offer a full refund if you cancel within the first 90 days and pro rata refunds thereafter for unmailed issues. For App Store or Google Play subscriptions, refunds are handled by Apple or Google respectively and are not directly controlled by Southern Living; you must request a refund through Apple or Google support and approvals are subject to their policies.

Southern Living plans and pricing

Plan	Typical Price	Notes
App Store (iOS) subscription	Varies	Auto‑renewing in‑app subscription; manage via Apple account. See App Store.
Web / Dotdash Meredith (digital / all‑access)	Varies	Purchased via the publisher’s site or magazine store; cancellation stops future charges but fees are generally non‑refundable per terms.
Print subscription via third‑party sellers	Varies	Offered by resellers (e.g., BlueDolphin, Magazine‑Outlet); many offer 90‑day full refund windows and pro rata refunds for unmailed issues.

Your consumer rights in Canada

In Canada, consumers have statutory protections that can include a short "cooling‑off" window for some online purchases; this can allow cancellation and a refund for digital goods in certain circumstances, particularly where services have not yet been fully provided. App store purchases are governed by Apple or Google terms and their refund processes; these platforms typically consider refunds only in limited situations (accidental purchases, technical issues). Provincial consumer protection laws can vary, so check the relevant provincial consumer services website or consult a consumer rights advisor if you believe a seller has acted unfairly or charged you without authorization.

Customer experiences

Customer reviews are mixed. App Store reviews rate the Southern Living app highly for content quality - recipes, decorating ideas and travel features receive praise. Some customers report positive interactions with customer service and successful issue resolution. On the other hand, there are multiple complaints about unauthorized charges, difficulty cancelling through third‑party billing channels, unclear billing practices, delivery problems for print subscriptions, and unresolved refund requests; aggregated customer service ratings on complaint sites are lower. These mixed experiences mean it’s important to keep clear records of orders, communications and cancellation confirmations.

Documentation checklist

Order confirmation or receipt (email/print), subscription account name and number, and the email used to subscribe.
Screenshots of billing/renewal notices, App Store subscription screen or publisher order page.
Copies of any cancellation confirmations, support emails, chat transcripts, or registered mail tracking and delivery receipts.
Bank or card statements showing the charge(s) you want to dispute.

Common mistakes

Common mistakes include trying to cancel an App Store subscription from within the app rather than via Apple account settings, assuming cancellation will produce an immediate refund when the provider only stops future renewals, and failing to keep proof of cancellation or the original order confirmation. Another frequent error is contacting the magazine publisher when the subscription was sold by a third‑party reseller - refunds and cancellations in that case must be handled with the seller, not the publisher. Finally, not allowing enough time before the renewal date (for App Store, at least 24 hours) can result in an unexpected renewal charge.

Comparative recap

Method	Refund	Difficulty
App Store (iOS)	Refunds handled by Apple; typically only in exceptional cases - cancellation stops future renewals but does not refund the current period automatically.	Medium - High (must go through Apple and meet Apple’s criteria)
Web / Dotdash Meredith (digital / all‑access)	Cancellation stops future charges; fees are generally non‑refundable except in specific cases defined in publisher terms.	Low - Medium (manage via account or publisher support)
Third‑party print sellers	Many sellers: full refund within 90 days; pro rata refund for unmailed issues thereafter (check seller policy).	Low - Medium (depends on seller responsiveness and policies)

After cancelling

After you cancel, keep copies of cancellation confirmations, tracking or delivery receipts for registered mail, and any correspondence. If an unauthorized charge appears after you canceled, contact the merchant first with your documentation; if unresolved, contact your bank or card issuer to dispute the charge. To request App Store refunds use Apple Support; for Google Play purchases use Google Play Help. Helpful links: App Store listing for the app Southern Living on the App Store, Dotdash Meredith terms MagazineCafeStore / Dotdash Meredith terms, and an example third‑party seller listing BlueDolphin. For Apple refunds see Apple Support and for Google Play refunds see Google Play Help.

Address

Send registered mail (raccomandata A/R) if you want proof of delivery. Include your account information and a clear request to cancel and (if applicable) request a refund per the seller’s policy.

Southern Living
4100 Old Montgomery Hwy.
Birmingham, Alabama 35209
United States

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