Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Audm
406 N Sangamon, Suite 201
60642 Chicago
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Audm service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Audm: Easy Method
What is Audm
Overview
Audm is a subscription audio service that provides professionally narrated long-form journalism from major publications, delivered through mobile apps and a web account. It offers monthly and annual plans with narrated articles read by professional voice talent, aimed at users who prefer listening to long-form content rather than reading.
How to cancel Audm
- If you subscribed via the App Store (iOS): open Settings → Your Name → Subscriptions, select Audm and choose Cancel. Cancellation takes effect at the end of the current billing period. For step-by-step guidance see App Store cancellation instructions.
- If you subscribed via Google Play (Android): open the Play Store → Menu → Subscriptions, select “Audm - New Yorker, Atlantic” and choose Cancel Subscription. Cancellation takes effect at the end of the billing period. See Google Play cancellation instructions.
- If you subscribed via the Audm website: sign in to your account and go to Account Settings (look for Billing, Subscription, or Manage Account) to cancel, or email Audm Support at help@newyorker.com. If billing origin is unclear, check your app store receipts or card statements to identify the seller. Cancellation via the website or support email also takes effect at the end of the current billing period.
- If other methods fail or you need to register a formal written notice, you can send a cancellation request by registered mail to Listen In Audio Inc, 406 N Sangamon, Suite 201, Chicago, IL 60642, USA; keep proof of posting and delivery.
What happens when you cancel
When you cancel, your subscription will typically remain active until the end of the paid billing period, after which renewals stop and you lose access to subscriber-only content. Content, saved articles, or account settings may remain tied to your account; Audm’s publicly available materials do not promise data deletion on cancellation, so if you want data removed, request it explicitly from support. If you cancel through an app store, the app store manages the renewal and cancellation confirmation; if you cancel through Audm’s website, Audm will manage the subscription termination.
Will I get a refund?
Audm’s publicly available help and terms do not state a general refund policy; cancellation stops future renewals but does not explicitly provide refunds for unused portions of a billing period. In practice, refunds are uncommon unless required by law or offered by the billing platform (Apple/Google) or by Audm in exceptional cases. If the service failed to deliver as described (for example persistent technical failure), you may have stronger grounds to request a refund under Canadian consumer protection laws; gather evidence and contact support as a first step.
Audm plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (USD) | US$8.99 (~C$11.7 - 12.2 est.) | Monthly | Access to long-form journalism narrated by professional readers |
| Annual (USD) | US$59.99 (~C$78 - 81 est.) | Annual | Full year subscription after 3-day free trial |
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws can provide remedies if a digital service is not delivered as advertised or is defective. Some provinces have specific rules around digital goods and services and may recognize a “right to a refund” or other remedies where services are materially different from what was promised. Audm’s public materials do not commit to refunds, so if you believe your statutory rights apply - because the app repeatedly fails, is unusable, or materially misrepresents features - document the issues, contact Audm support, and if necessary escalate to your provincial consumer protection office. You can also contact your payment provider or card issuer about a dispute if the merchant will not resolve a bona fide problem.
Customer experiences
Users frequently praise Audm for high-quality narration and curated access to notable long-form journalism. Several reviewers note attentive customer service with prompt responses from developers. On the other hand, common complaints include playback glitches (pauses, stuttering, buffering), inconsistent cross-device playback and navigation frustrations, and limited editorial variety due to concentration of source publications. These mixed experiences suggest the service quality may vary by device, app version, and individual expectations.
Documentation checklist
- Account email and username, receipt or transaction ID showing subscription origin (App Store, Google Play, or Audm website), date of last charge, screenshots of billing or app store subscription page, copies of any correspondence with support, and proof of registered mail if you send a written cancellation.
Common mistakes
Common errors include cancelling or deleting the Audm app but not cancelling the subscription through the App Store or Google Play (which continues billing), assuming cancellation is immediate instead of taking effect at the period end, and not checking which vendor charged the card (Apple, Google, or Audm). Another frequent mistake is requesting a refund without providing supporting evidence of a service failure; clear documentation improves the chance of a favorable resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Unlikely (cancellation stops renewal; refunds handled by Apple case-by-case) | Easy |
| Google Play (Android) | Unlikely (cancellation stops renewal; refunds handled by Google case-by-case) | Easy |
| Website / Email to Audm Support | Unclear but generally unlikely without legal grounds; may be handled case-by-case | Moderate |
| Registered mail to company HQ | Unlikely; useful for formal notice or dispute evidence | Moderate - Hard |
After cancelling
After you cancel, keep confirmation screenshots or emails showing the cancellation and the date your access will end. If you encounter problems or need a refund request, contact Audm Support at help@newyorker.com and include your account details and documentation. For App Store or Google Play billing, use the platform’s support channels to request refunds or dispute charges. For App Store cancellation steps see this guide. If resolution stalls and you believe your consumer rights in Canada were breached, contact your provincial consumer protection office or your payment provider to explore next steps.
Address
Listen In Audio Inc (for registered mail / formal notice): 406 N Sangamon, Suite 201, Chicago, IL 60642, USA