Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Bbc Tv Licence
TV Licensing
DL98 1TL Darlington
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bbc Tv Licence service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Bbc Tv Licence: Easy Method
What is Bbc Tv Licence
The term "BBC TV Licence" normally refers to the UK TV licence required to watch or record live television in the UK and to use BBC iPlayer. That licence is not sold in Canada; access to BBC programming in Canada is provided through commercial streaming services such as BritBox Canada rather than a UK TV licence. This guide explains how to cancel BBC-related subscriptions (for example BBC Select or BBC account subscriptions) from a Canadian location and what to expect.
How to cancel Bbc Tv Licence
- Web (BBC.com): Sign in at your BBC account, go to Your Account → Settings → Manage Subscription → Cancel. Your access typically continues until the end of the current billing cycle.
- Google Play (Android): Open the Google Play Store → Profile icon → Subscriptions → select the BBC subscription → Cancel. Google Play will show remaining access time.
- App Store (iOS): Open Settings → tap your Apple ID/name → Subscriptions → select the BBC subscription → Cancel. The App Store will display how long you retain access.
- By post (optional): If you prefer written notice, send a signed cancellation letter by recorded delivery (retain proof of postage). Include a clear statement that you wish to cancel, your account/subscription details, and the date. Use the address below for mail correspondence to TV Licensing if required.
What happens when you cancel
When you cancel a BBC-related subscription through the website or an app store, you typically retain access until the end of the paid billing period. Recurring payments are stopped so the subscription will not renew. Account data (such as email, billing history and any saved preferences) is usually retained according to the provider's privacy policy; you can normally request account deletion separately if you want your data removed.
Will I get a refund?
The BBC Help Centre does not specifically promise a statutory 14-day refund right for these subscriptions for Canadian customers, and its published policy does not explicitly reference refunds for BBC Select/BBC account cancellations. Access generally continues until the end of the billing period rather than an automatic pro rata refund. Platform purchases are subject to Apple and Google refund processes, which may allow refunds in specific windows - use the App Store or Google Play "Request a refund" mechanisms if you paid through those stores. UK-issued TV licence refund rules (refunding unused full months in certain cases) are not relevant to Canadian customers using BBC streaming services.
Bbc Tv Licence plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| BritBox Canada | CAD $8.99 | Monthly | On-demand BBC and ITV selected content; subscription service in Canada |
Your consumer rights in Canada
Canadian consumer protection and platform rules apply to digital subscriptions purchased in Canada. If you bought through the Apple App Store or Google Play, use their refund request systems and check their eligibility windows. The BBC's own Help Centre does not supply a Canada-specific statutory refund promise; therefore Canadian consumers often rely on platform-level remedies or general consumer-protection avenues in their province. If you believe your rights were breached, you can contact your payment provider, file a complaint with your provincial consumer protection office, or seek assistance through the platform used for purchase.
Customer experiences
Public reviews for BBC News services on some review platforms have shown low satisfaction scores and complaints about content or service in certain forums, though such review sites can be inconsistent in reliability. There are reports of low Trustpilot scores and critical comments about content, while other users may be satisfied with specific programming or subscription value. Take review-site feedback as one input and check platform-specific policies and official help pages for practical cancellation and refund steps.
Documentation checklist
- Account email and username used for the subscription
- Subscription or order ID (from confirmation email or app store receipt)
- Date of purchase and last payment
- Payment method details (last 4 digits of card) or app store account ID
- Screenshot or copy of subscription status page showing renewal date
- Copy of any cancellation letter and proof of recorded delivery if you send mail
Common mistakes
People sometimes try to cancel through the wrong channel - for example cancelling on the BBC website when the subscription was purchased through Apple or Google, which does not stop app-store billing. Another frequent mistake is not noting the billing cycle end date and assuming access (or refund eligibility) will be immediate. Sending an informal email without account identifiers or failing to keep proof of postal delivery are other common pitfalls.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (BBC.com) | No (access continues to period end; refunds not referenced by Help Centre) | Easy |
| Google Play (Android) | Platform refund possible via Google Play request (case-by-case) | Easy |
| App Store (iOS) | Platform refund possible via Apple "Request a refund" (case-by-case) | Easy |
| By post (recorded delivery) | Unlikely as a guaranteed refund; you can request one but outcome is not guaranteed | Moderate |
After cancelling
After cancellation, verify that the subscription status shows "cancelled" in your account or app store and keep confirmation emails or screenshots. If you paid through Apple or Google and believe you are due a refund, use Google Play's refund request or Apple's report a problem page. For general account or subscription help see the BBC Help pages at BBC and for streaming options in Canada check BritBox Canada. If you need formal dispute assistance, contact your payment provider or your provincial consumer protection office.
Address
TV Licensing, Darlington DL98 1TL