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Cancellation service #1 in Canada
CNBC Pro is a paid subscription service from CNBC that offers premium business and market news, exclusive analysis, video content, and curated newsletters beyond the free CNBC site. It is marketed to active investors and professionals who want prioritized reporting, stock ideas, and access to exclusive live and recorded programming.
Cancellation of a CNBC Pro subscription made through CNBC.com stops the auto‑renewal but the subscription remains active until the end of the paid period; you retain access to premium features through that date. If the subscription was purchased through a third‑party platform (App Store or Google Play), cancellations and the timing of access depend on that platform’s policies and must be managed there.
CNBC’s stated policy is that there are no refunds or credits for partial periods or unused services except where required by applicable law. First‑time subscribers to the annual plan may receive a 7‑day free trial; if you cancel before the trial ends, you will not be charged. After the trial period or once a paid period has begun, refunds are generally not provided. Any refund exceptions are limited to those required by law or by the third‑party platform that processed the payment.
| Plan | Price (approx., CAD) | Period | Features |
|---|---|---|---|
| Monthly Plan (USD) | CA$ approximately 47.77 | Monthly | Standard CNBC Pro monthly subscription |
| Annual Plan (USD) | CA$ approximately 409.59 | Annual | Standard CNBC Pro annual subscription |
These CAD estimates are based on converting the USD‑listed prices (US$34.99/month and US$299.99/year) using a typical exchange rate; CNBC’s official site lists USD pricing only and actual billed CAD amounts may vary by exchange rate and your payment processor. Some Canadian users report billed CAD amounts that reflect currency conversion from USD.
Canadian consumers do not have a specific statutory 14‑day cooling‑off right for CNBC Pro purchases; the EU/UK statutory cancellation right referenced by CNBC applies only to EU and UK consumers. In Canada, consumers are generally bound by the terms they agreed to at purchase. Unless an applicable Canadian consumer protection law requires otherwise in a particular case, CNBC’s no‑refund policy applies. Because of this, Canadian subscribers should use any free trial window to cancel before billing if they do not want to be charged.
Reviews are mixed. Positive feedback notes consistent cross‑platform access to video and written content and convenience across desktop and mobile. Negative feedback highlights that the premium cost may not justify the value for casual users and that CNBC Pro lacks some advanced charting, portfolio tools, or personalization expected by some subscribers. Some users also report activation delays or dissatisfaction with customer support regarding immediate access or refund requests.
Common mistakes include attempting to cancel on CNBC.com when the subscription was purchased through Apple or Google (you must cancel on the platform that processed the payment), missing the free trial end and being charged because auto‑renew remained on, expecting a refund after cancelling mid‑period despite the stated no‑refund policy, and not keeping cancellation confirmation or receipts. Also, misunderstandings can arise over billed currency and exchange rates; check your payment provider statement for the actual charge amount and currency.
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via CNBC.com) | No refunds for partial periods (except as required by law) | Low - turn off Auto‑Renew in Account > Subscriptions |
| App Store / Google Play | Refunds handled by the platform; subject to their policies | Medium - manage subscription through the platform or contact platform support |
| Mail / Formal correspondence to CNBC LLC | No refunds per CNBC policy; any exception only if required by law | Medium - High - formal process, send certified mail for proof |
After you cancel, confirm you received on‑screen or email confirmation and keep a copy. Monitor your account and payment statements to ensure no unexpected renewals. For help articles about cancelling via CNBC.com, see the CNBC Help Center: How do I cancel my CNBC subscription (cnbc.com purchase)? For terms and refund policy details, consult CNBC’s Terms of Service: CNBC Terms of Service. If you purchased via Apple or Google, open your App Store or Google Play subscription settings to confirm cancellation or contact Apple/Google support directly.
CNBC LLC
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Englewood Cliffs, New Jersey 07632
United States
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Written by Lucas Lee
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.