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Cancellation service #1 in Canada
Bloomberg is a global financial news and data service that provides journalism, market data, analysis, and research tools across a range of products including a consumer news site, mobile apps, and professional services such as Bloomberg Law and the Bloomberg Terminal. Subscriptions give access to premium content, and billing and cancellation rules differ depending on whether you subscribed directly on Bloomberg.com or via a third‑party platform (Apple App Store or Google Play).
When you cancel a monthly subscription, Bloomberg stops future recurring charges but typically leaves your access active until the end of the current billing period. When you cancel an annual subscription purchased directly from Bloomberg, the service generally continues until the end of the paid year and Bloomberg’s terms state that no refunds will be provided for the unused portion. If you subscribed via Apple or Google, cancelling stops future renewals through that platform and access normally continues until the end of the current billing cycle managed by Apple/Google. Your account data and reading history typically remain associated with your account unless you request deletion.
Bloomberg’s terms for direct (web) subscriptions state that refunds or credits are not provided for monthly or annual plans and any refunds are at Bloomberg’s sole discretion. If you purchased via Apple or Google, refund requests are governed by those platforms’ policies and not Bloomberg’s direct refund terms. Under Canadian practice, consumers generally lose an automatic 14‑day cooling‑off right for digital subscriptions once digital content has been delivered or accessed, so statutory automatic refund rights after access is granted are limited. You can still request a refund from Bloomberg or the platform, but success depends on the provider’s policy and discretion.
| Plan | Price | Period | Features |
|---|---|---|---|
| Bloomberg Digital Monthly (App Store, Canada) | C$46.99 | Monthly | Unlimited access to all Bloomberg content via the app and website |
| Bloomberg Digital 3‑Month (App Store, Canada) | C$124.99 | 3‑Month | Unlimited access to all Bloomberg content via the app and website |
| Bloomberg Digital 6‑Month (App Store, Canada) | C$229.99 | 6‑Month | Unlimited access to all Bloomberg content via the app and website |
| Bloomberg Digital Annual (App Store, Canada) | C$499.00 | Annual | Unlimited access to all Bloomberg content via the app and website |
Canadian consumers should be aware that there is no guaranteed automatic 14‑day cancellation/refund right for digital subscriptions once content is delivered or accessed; under established guidance, the usual “cooling‑off” right can be waived once digital content is provided. Refund entitlements may still arise in specific circumstances (for example, if the service was misrepresented, or there was unauthorized billing), but Bloomberg’s posted terms strongly limit refunds for direct purchases. If you purchased through Apple or Google, those platforms have their own refund processes and possible rights that are separate from Bloomberg’s terms.
Users report mixed experiences. Many subscribers value Bloomberg for deep economic and financial reporting and specialized products (for example, Bloomberg Law) and describe the content as reliable and professionally produced. At the same time, there are frequent negative reports about unexpected automatic renewals, difficulty obtaining refunds, problems making account changes online, and slow or unhelpful customer service; some users also report technical issues with apps and the website that complicate cancelling. These differing experiences mean outcomes can vary based on how you purchased the subscription and how your specific case is handled.
Common errors include trying to cancel the wrong place (for example, deleting the Bloomberg app but not cancelling the subscription in the App Store or Google Play), assuming a refund is automatic after cancelling, and not saving confirmation of cancellation. Some customers expect Bloomberg’s web support to reverse charges made through Apple or Google; platform purchases generally require contacting the platform for refunds. Another frequent mistake is waiting until after a renewal charge posts to request a refund without prompt documentation - acting early and keeping receipts improves your chances when you request a discretionary refund or a platform refund.
| Method | Refund | Difficulty |
|---|---|---|
| Web (Bloomberg.com) | No refunds for monthly or annual subscriptions per Bloomberg’s terms; refunds only at Bloomberg’s discretion | Medium - High (some users report difficulty and slow customer service) |
| Apple App Store (iOS) | Refunds handled by Apple per App Store policy (request via Apple) | Low (cancellation via iOS Settings is straightforward; refund outcomes vary) |
| Google Play Store (Android) | Refunds handled by Google per Play Store policy (request via Google Play support) | Low (cancellation via Play Store is straightforward; refund outcomes vary) |
After you cancel, save any confirmation emails or screenshots that show the cancellation and the end date of access. Check your bank or card statement at the next billing date to confirm no further charges were applied. If you need a refund, first request it from the platform used to purchase (Apple or Google) or from Bloomberg if you subscribed directly; include your documentation. If you believe you were billed incorrectly or charged without authorization, you can contact your payment provider to dispute the charge. Helpful pages: Bloomberg, Apple - manage subscriptions, Google Play - cancel subscriptions. For Canadian consumer information, consult your provincial consumer protection office or federal guidance on digital purchases.
Bloomberg L.P. Canada (legal entity): 77 King Street West, Suite 4220, PO Box 135, Toronto, Ontario, M5K 1H1, CANADA
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Written by Owen King
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.