Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Business Journal
PO BOX 650970
75265-9889 Dallas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Business Journal service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Business Journal: Easy Method
What is Business Journal
Business Journal (the Business Journals network at bizjournals.com and related local journal brands) publishes local and national business news, reports and specialty publications for professional audiences. Subscriptions provide access to website content, newsletters and, for some titles, periodic print issues and member-only reports.
How to cancel Business Journal
Cancellations must be made through a customer experience agent: by phone, email or live chat. Mail is not the official cancellation channel; if you must use post for related matters, see the address at the end of this guide and send registered mail marked “Attention: Cancellations,” but expect delays and that this is not the standard process.
- Prepare your account details (subscription name, account/email, billing info), then contact customer experience by phone, email or live chat and request cancellation; clearly state the subscription type (annual, initial ≤90 days, monthly) and ask whether a prorated refund applies.
- Ask the agent for a cancellation confirmation number or confirmation email and the effective cancellation date; record the agent’s name, date and time.
- If you are on a monthly plan, ask the agent to disable auto-renewal; if you are on an annual plan ask for the prorated refund calculation for any unserved issues.
What happens when you cancel
After you cancel, your access and billing depend on the plan you had: annual subscriptions generally remain active through the paid period or may be closed with a prorated refund for unserved issues; monthly subscriptions typically remain active until the end of the paid month and will not renew if auto-renewal is removed. The publisher retains account and billing records necessary for confirmation of cancellation and any eligible refunds. Always obtain and keep written confirmation of the cancellation.
Will I get a refund?
Refund eligibility depends on the subscription type. For annual subscriptions, a prorated refund is available for any unserved issues when you cancel. For initial subscriptions of 90 days or less and for monthly subscriptions, the standard policy is that no refunds are issued; you may be able to stop future auto-renewal but not recover prior charges. Separate policies that apply to THEBUSINESS.CA (advertising/placements) permit refunds only for duplicate charges or clearly defective placements with no service/impressions, and such refund requests must typically be made within 14 days. Always confirm refund eligibility and timing with the customer experience agent when you cancel.
Business Journal plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual Subscription (Ottawa Business Journal - OBJ Insider) | C$216.00/year | Annual | Daily local business news and analysis, website Insider-only content, four print issues/year, OBJ Book of Lists, Growth Survey report, monthly prize draws |
| Group Subscription (OBJ) | save up to 20% (on base individual price) | Annual | All Individual features, for organizations (2+ subscribers) |
| Atlantic Business Magazine - Digital Only | C$39.95/year | Annual | 12 months award-winning journalism, ABMInsider email list |
| Atlantic Business Magazine - Print Only | C$49.95/year | Annual | Print issues only (6 issues/year) |
| Atlantic Business Magazine - Digital + Print | C$69.95/year | Annual | Both digital and print access (6 issues/year) |
Your consumer rights in Canada
Canada does not have a federal or provincial law that creates a general automatic right to refunds; refund and return obligations are set by each merchant’s stated policy. That merchant policy becomes contractually binding, so read the subscription terms and the publisher’s cancellation/refund policy carefully. If you believe a merchant has breached its contract, you can pursue remedies under provincial consumer protection rules or small-claims court, but those routes depend on the specific facts and terms.
Customer experiences
There are no widely available, verified reviews specifically for Business Journal subscriptions. Separately, Trustpilot contains positive reviews for some Canadian business service firms (for example, Business Canada Corporate Services Inc.), where customers report quick, smooth service and responsive support. At the same time, Trustpilot as a platform has been criticized generally for inconsistent moderation and allegations of biased treatment of reviews, so use platform reviews as one input, not definitive proof of service quality.
Documentation checklist
- Account email and subscriber name; subscription ID or invoice number; date subscription began; last 4 digits of payment method; recent invoice or payment receipt; copy/screenshot of account page showing plan and renewal date; written confirmation of cancellation from the agent (confirmation number or email).
Common mistakes
Common errors include assuming postal cancellation is accepted (mail is not the official channel and can be delayed), failing to get a written confirmation or confirmation number at the time of cancellation, and believing all plans are refundable (initial ≤90-day and monthly plans typically do not receive refunds). Another frequent mistake is not disabling auto-renewal on monthly plans and assuming stopping access will halt billing immediately - always confirm the effective cancellation date and whether charges will recur.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone | Possible - annual: prorated for unserved issues; initial ≤90 days and monthly: typically no refund | Low |
| Possible - same refund rules as phone; preserves written record if agent replies | Low | |
| Live chat | Possible - same refund rules; get chat transcript or confirmation | Low |
| Mail (registered, “Attention: Cancellations”) | Possible but not official - same refund rules; may be delayed or rejected as nonstandard | High / Not recommended |
After cancelling
After you cancel, keep the cancellation confirmation and check your bank or card statement for any prorated refund or final charge. If you do not receive an expected refund within the timeframe discussed, recontact customer experience with your confirmation details and request escalation. For billing disputes you may also contact your card issuer for guidance on disputed charges. For additional information or support, see the main site at Business Journals and, where applicable for ad placements or related services, THEBUSINESS.CA.
Address
For mail-related matters only (not the official cancellation channel): PO BOX 650970, Dallas, TX 75265-9889. If you send documents by post, use registered mail and mark the envelope “Attention: Cancellations,” but expect slower processing and confirm receipt through the customer experience channels listed above.