Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Cigar Aficionado
825 Eighth Avenue, 33rd Floor
10019-7475 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Cigar Aficionado service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Cigar Aficionado: Easy Method
What is Cigar Aficionado
Cigar Aficionado is a magazine and digital publisher focused on cigar culture, lifestyle, reviews, ratings, and related luxury topics. It is published by M. Shanken Communications, Inc., which handles subscriptions, customer service, and distribution.
How to cancel Cigar Aficionado
- Check your subscription details first: locate your account login, subscription number, order confirmation or billing statements so you have the subscriber name, address, and any subscription ID.
- If you have an online account, sign in at Cigar Aficionado and look for "Manage Subscription" or "My Account" to cancel or stop auto‑renewal.
- If you cannot cancel online, contact M. Shanken Communications customer service by phone or email (use the contact information on the publisher's site) and request cancellation; note the agent’s name, time and confirmation details.
- To create indisputable proof of cancellation by postal mail, send a signed cancellation letter by registered mail (raccomandata A/R) to the publisher at the address below; include subscriber name, address, subscription number, request to cancel and preferred effective date, and request written acknowledgement.
- Keep copies of the cancellation message, screenshots, registration receipt, tracking number and any written replies; allow up to one billing cycle for processing and monitor your payment method for subsequent charges.
What happens when you cancel
When you cancel a magazine subscription the publisher typically stops future shipments and automatic renewals after the current paid period ends. Depending on your subscription terms you may retain access to issues already paid for (print or digital) through the end of that subscription period, but you should not receive new issues after the effective cancellation date.
The publisher may retain your account information for recordkeeping, fraud prevention, or legal compliance; you can request deletion or a privacy export under Canadian privacy law (see the links below). Monitor your account and contact customer service if shipments or charges continue after cancellation.
Will I get a refund?
Refunds depend on the publisher's subscription terms and the timing of your cancellation. Many magazine publishers do not issue refunds for issues already delivered or for partial billing periods, but they may provide a prorated refund, credit, or payment reversal for future issues if you cancel before renewal or if an error occurred.
If you believe you are entitled to a refund (for an unauthorized charge, duplicate payment, or incorrect renewal), contact customer service promptly, provide proof of payment and your cancellation request, and request an explanation in writing. If the publisher refuses and you paid by credit card, you can dispute the charge with your card issuer.
Cigar Aficionado plans and pricing
| Plan | Term | Price (CAD) | Notes |
|---|---|---|---|
| Print subscription | Varies | Varies | Varies |
| Digital subscription | Varies | Varies | Varies |
| Print + Digital | Varies | Varies | Varies |
Your consumer rights in Canada
In Canada, subscriptions and consumer contracts are governed by provincial consumer protection laws and federal privacy legislation (PIPEDA). You have the right to accurate billing and to dispute unauthorized or recurring charges with your bank or credit card company. For privacy matters you may request access to personal information held by the publisher and request corrections or deletion under applicable privacy rules.
If the publisher refuses a legitimate refund or fails to cancel a subscription, you can file a complaint with your provincial consumer protection office, contact your payment provider to dispute the transaction, or seek assistance from the Office of the Privacy Commissioner of Canada for privacy‑related issues. Keep documentation of all communications and receipts to support any complaint.
Customer experiences
Customer reports about cancelling magazine subscriptions are mixed. Some consumers find the online cancellation process straightforward and receive quick confirmations; others report delays in processing, continued charges after cancellation, or difficulty reaching a live representative. Registered mail and documented cancellation requests tend to resolve disputes more quickly because they provide clear proof of notice.
When publishers act promptly, customers typically receive confirmation and either a prorated refund or credit for unused issues; when there are problems, escalation to a payment provider or provincial consumer office is often effective.
Documentation checklist
- Subscription number, account email, and billing name/address
- Order confirmation, billing statements, or receipts showing payments
- Date and method of cancellation request (screenshots, emails, call notes)
- Registered mail receipt/tracking number and copy of cancellation letter
- Preferred refund method and any correspondence from the publisher
Common mistakes
One common mistake is waiting until after auto‑renewal has processed; cancelling too late often means you will be charged for the next term. Another error is using ordinary mail instead of registered mail, which provides no proof of delivery - without proof it is harder to dispute continued charges. Some subscribers forget to cancel both print and digital components or fail to cancel through the correct account if multiple emails were used.
Also avoid relying solely on a verbal cancellation; always request written confirmation and retain it. Finally, not checking the subscription terms (renewal dates, refund windows) can lead to missed deadlines for refunds or prorated credits.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible, depends on terms | Low |
| Email / contact form | Possible with confirmation | Low - Medium |
| Phone | Depends on agent and documentation | Medium |
| Postal letter (registered mail) | Strong proof, may help obtain refund | Medium |
After cancelling
After you cancel, watch your account and payment method for any further charges and retain all confirmation communications. If a charge appears after cancellation, contact the publisher immediately with your proof; if unresolved, contact your card issuer to dispute the charge and consider filing a complaint with your provincial consumer protection office.
Useful resources for next steps include the publisher's website for subscription support and Canadian authorities for privacy and consumer complaints (links below). Continue to keep copies of all correspondence until any dispute is fully resolved.
Address
M. Shanken Communications, Inc.
825 Eighth Avenue, 33rd Floor
New York, NY 10019‑7475
United States
Helpful links: Cigar Aficionado, M. Shanken Communications, Office of the Privacy Commissioner of Canada, Competition Bureau, Canadian Anti‑Fraud Centre.