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Cancellation service #1 in Canada
Golf Digest is a long‑running golf magazine and digital publisher offering instruction, equipment reviews, course rankings and news for golf enthusiasts. It is available in print, as digital back issues, and as app‑based subscriptions.
The title is distributed in Canada via third parties for print offers and through app stores and the Golf Digest website for digital access.
When you cancel, recurring billing stops for future cycles. Your existing access usually continues until the end of the paid period (for example, until the end of the month or year you already paid for), unless otherwise stated at purchase. For app‑store purchases, the store’s billing cycle and access rules apply.
Golf Digest will retain records associated with your subscription per its policies; you should retain any confirmation of cancellation and the date it takes effect. If you sent a written cancellation, allow time for processing and keep proof of postage and delivery.
Golf Digest’s Visitor Agreement states payments are generally non‑refundable and there are no refunds or credits for partially used billing periods unless otherwise stated. That is the default policy for most subscriptions and purchases.
There are limited exceptions: for example, if you purchased lessons via Golf Digest Schools Connect and a subscription expires or a coach becomes unavailable, a pro‑rated refund for unused portions may be available. Additionally, Canadian statutory consumer rights may entitle you to remedies (including refunds) if a service was not delivered as promised.
| Plan | Price | Period | Features |
|---|---|---|---|
| Print Edition - 1 year (11 issues) | C$49.97 (was C$80.95) | Annual | Print magazine, includes shipping and taxes |
| Digital - single issue (back issue) | C$6.99 per issue | Per issue | Digital back‑issue download |
| App (In‑App Purchase) - Monthly Subscription | C$3.99 per month | Monthly | Full digital access via Golf Digest Magazine app |
| App - Yearly Subscription | C$39.99 per year | Annual | Full digital access via Golf Digest Magazine app |
Although Golf Digest’s Visitor Agreement declares that payments are generally non‑refundable and that “all sales are final,” Canadian consumer protection laws provide statutory rights that cannot be waived by contract. If the publisher fails to deliver the service or product as promised, or there is a significant defect or misrepresentation, provincial and federal consumer protection laws may entitle you to a refund, replacement or other remedy.
If you believe your statutory rights apply, document the issue, seek resolution with Golf Digest in writing, and, if needed, contact your provincial consumer protection office or a relevant small claims or consumer tribunal for further options.
Reviews are mixed. Some subscribers report positive interactions with customer service, noting quick resolution of renewal errors and helpful support in restoring or maintaining service. Others describe difficulties: missed print deliveries, billing problems, unresponsiveness from support, and challenges obtaining refunds or replacements for undelivered gift subscriptions.
Balanced accounts suggest results vary by case and by how the subscription was purchased (app store versus direct website versus third‑party distributor). Maintaining clear records and using recommended cancellation channels improves the chance of orderly resolution.
One common mistake is attempting to cancel an app‑store subscription on the Golf Digest website; in‑app purchases must be cancelled through the Apple App Store or Google Play. Another frequent error is not disabling auto‑renew in the account area - toggling off Auto‑Renews is required for website subscriptions. People also forget to keep confirmation of their cancellation or proof of postage when they send written requests.
Examples: a user who paid via iOS and contacted Golf Digest support without cancelling via Apple may still be billed by Apple; another who mailed a cancellation but did not send it by registered mail lacked delivery proof when a dispute arose.
| Method | Refund | Difficulty |
|---|---|---|
| iOS App Store | Generally non‑refundable per Golf Digest policy; store refund policies may apply in some cases. | Easy to cancel (use Apple subscription settings), but refunds depend on Apple and publisher rules. |
| Google Play Store (Android) | Generally non‑refundable per Golf Digest policy; Google Play refund rules may apply in some cases. | Easy to cancel via Google Play subscriptions; refund outcomes vary. |
| Website (GolfDigest.com) | Generally non‑refundable; exceptions (e.g., Schools Connect) may allow pro‑rated refunds. | Moderate - cancel via My Account under Subscriptions & Purchases. |
| Registered mail to publisher | Generally non‑refundable; written record improves dispute position and may assist if non‑delivery occurred. | Moderate to difficult - slower but provides proof of delivery and a clear written request. |
Keep confirmation of the cancellation: screenshots of cancelled subscriptions, confirmation emails, or registered mail receipts. If you do not receive confirmation within a reasonable time, follow up in writing and keep records of dates and methods used.
Useful links: account management at golfdigest.com/my-account, the Golf Digest Help Center (Golf Digest Help Center) for platform‑specific guidance, and the publisher’s Visitor Agreement (Visitor Agreement) for policy details. If you believe Canadian consumer law applies to your situation, contact your provincial consumer protection office for guidance.
Golf Digest P.O. Box 37722 Boone, IA 50037-0722 USA
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Written by Logan Lewis
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.