Service de résiliation N°1 en United Kingdom
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Guardian Weekly.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Guardian Weekly: Easy Method
What is Guardian Weekly
The Guardian Weekly is a weekly news magazine that curates reporting, analysis and commentary from The Guardian and partner newspapers. It is available in different digital formats and through several distributors; Canadian readers commonly subscribe via platforms such as Magzter or retailers like DiscountMags.
How to cancel Guardian Weekly
- Identify where you subscribed (Magzter, DiscountMags.ca or another store/app). Cancel through that provider first - for Magzter, sign in to your Magzter account or use the Magzter app; for App Store/Google Play purchases, cancel via your Apple/Google subscriptions; for DiscountMags, sign in to your DiscountMags account or contact their customer service.
- If you subscribed directly through The Guardian or cannot cancel via the platform, contact Quadrant Subscription Services (see address below) by email or post. Include your name, subscription number/order reference, email used to subscribe and request confirmation of cancellation. For mailed notices, send a signed letter and use recorded/registered delivery for proof.
- Keep confirmation: save screenshots, order numbers, confirmation emails and any delivery receipts until the cancellation and any refund (if applicable) are resolved.
What happens when you cancel
When you cancel, auto-renewal should stop so you are not charged for future billing cycles. For prepaid subscriptions you generally retain access to digital issues until the end of the paid period; for in-app purchases, platforms (Apple, Google) normally allow access through the end of the current period after cancellation. Cancellation does not necessarily delete your account or personal data; The Guardian and the distribution platform will retain records as required by their privacy policies and legal obligations.
Will I get a refund?
Refunds depend on where and how you purchased. Purchases made through third-party platforms (Magzter, App Store, Google Play, DiscountMags) are usually refunded or handled through that platform’s refund policy and customer support. Purchases billed directly by The Guardian or its subscription agent are subject to The Guardian’s own refund and complaint procedures. Refunds are not guaranteed and are often considered case-by-case (for example, duplicate charges, billing errors or cancellations close to renewal are common reasons for a refund). If you believe an error occurred, contact the seller first and, if necessary, your payment provider or card issuer to request a charge dispute.
Guardian Weekly plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Guardian Weekly (Digital) - per issue via DiscountMags.ca | approximately C$3.81 - C$3.92 per issue | Weekly (digital single issues) | Digital back issues of The Guardian Weekly |
| The Guardian Weekly - digital via Magzter | US$14.99/month or US$149.99/year (~C$20 - C$21/month) | Monthly or annual (digital) | Digital access via Magzter platform |
Note: Magzter prices are published in USD; Canadian customers will be charged in USD and the final CAD amount depends on your card/provider conversion. User reports indicate the annual USD149 charge converts to roughly CA$238 (~C$20/month) after conversion and fees. For platform-specific refunds and price queries, contact Magzter or your app store.
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that require businesses to be transparent about pricing, automatic renewals and contract terms. If you believe you were misled about a subscription, charged in error, or not given required cancellation information, you can raise the issue with the seller and, if unresolved, file a complaint with your provincial consumer protection office. For card or payment issues, you may also dispute a charge through your bank or card issuer (chargeback), subject to that provider’s rules and time limits.
Customer experiences
Reports from customers are mixed: many find cancellation straightforward when using the same platform they used to subscribe (Magzter account, App Store, DiscountMags account), while others have experienced delays or difficulty when trying to cancel through email or the UK subscription office. Several Canadian customers note being charged in USD with variable conversion to CAD. Users often find faster resolution when they contact the platform handling billing (Magzter, Apple, Google, DiscountMags) rather than the publisher directly.
Documentation checklist
- Full name and contact email used for the subscription; subscription or order reference number; date(s) of charge(s); payment method (last four digits of card); screenshots of billing/confirmation emails; a clear written request to cancel; proof of delivery if sent by recorded/registered post.
Common mistakes
Common errors include cancelling only one channel when subscriptions are billed through a platform (for example, turning off email notifications but not cancelling the Magzter subscription), assuming cancellation is instantaneous without waiting for confirmation, or contacting the wrong support team (e.g., the publisher instead of the billing platform). Another frequent mistake is not saving cancellation confirmation or failing to use recorded delivery for postal notices, which makes proving cancellation harder if disputes arise.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Magzter / Magzter app | Possible via Magzter or platform; subject to platform policy | Medium |
| App Store (Apple) / Google Play | Refunds handled by Apple/Google; possible but not guaranteed | Medium |
| DiscountMags / retailer | Case-by-case; contact retailer for refund | Medium |
| Direct to The Guardian / Quadrant Subscription Services (post/email) | Varies; refunds not automatic and handled by subscription services | Low - Medium |
After cancelling
After you cancel, watch for written confirmation (email or letter) and keep it until any final account or refund matters are resolved. If charges continue after cancellation, contact the seller and then your card issuer for a dispute. Useful support pages include Magzter’s help and platform refund pages, and the Canadian government consumer information pages for broader rights and complaint procedures.
Helpful links: Magzter Support, Apple - request a refund (Canada), Google Play - refunds, Government of Canada - Consumer information.
Address
The Guardian Weekly, Quadrant Subscription Services, Rockwood House, 9-17 Perrymount Rd, Haywards Heath RH16 3DH, UK
If you cancel by post, send a signed letter to the address above and consider recorded/registered mail (raccomandata A/R) for proof of delivery. Include the documentation listed in the checklist and request written confirmation of cancellation.