Cancellation service N°1 in Ireland
Contract number:
To the attention of:
Cancellation Department – International Living
Woodlock House, Carrick Road
X91 K7HT Portlaw
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the International Living service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation International Living: Easy Method
What is International Living
International Living is a private publisher and membership service that provides information, newsletters, and resources about retiring, living, and investing abroad. Its membership typically includes digital issues, daily updates and other subscriber-only materials aimed at people exploring long‑term travel or relocation overseas.
How to cancel International Living
There are three practical ways Canadians commonly use to cancel an International Living subscription: registered mail to the company's primary Irish address (recommended for proof of receipt), email to their cancellation inbox, and calling the toll‑free customer number. Registered mail (raccomandata A/R) to the Irish office is advised when you need documented proof that International Living received your request.
- Gather your account details: name on the account, email, membership number or order number, billing address and last four digits of the card charged.
- Write a clear cancellation request stating you wish to cancel immediately and whether you request a refund for any recent renewal; include the date of the renewal charge if applicable.
- If using registered mail, send the letter to: International Living Publishing Limited, Woodlock House, Carrick Road, Portlaw, Co. Waterford, X91 K7HT, Ireland, and keep the tracking/return‑receipt as proof.
- If using email, send to cancel@internationalliving.com and request a written confirmation; attach screenshots of your account page or receipts where helpful.
- If using phone, call the toll‑free US/Canada number 1‑800‑681‑2402, note the representative’s name, the date and time, and request written confirmation by email.
- Keep copies/screenshots of everything and follow up if you do not receive confirmation within 7 - 14 days.
What happens when you cancel
When you cancel, access to subscriber‑only content typically ends at the end of the paid period unless the company’s policy states otherwise. Automatic renewals should stop once the cancellation is processed, but you should keep confirmation to prove cancellation in case a subsequent charge appears. International Living will retain subscriber records per its privacy and data‑retention policy; you can request details about how your personal data is handled in any cancellation communication.
Will I get a refund?
Refunds are not automatic and depend on International Living’s refund policy, the timing of your cancellation, and how the subscription was purchased. Some subscribers report receiving refunds for recent automatic renewals after contacting support promptly; others report no refund if much of the subscription period has already elapsed. If you believe a renewal was unauthorized or billed in error, raise the issue with International Living and, if necessary, with your card issuer to dispute the charge.
International Living plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Annual Online Subscription (via website) | Approximately C$210 - C$244 (CAD) | Annual | Full access to International Living membership (12 digital issues, Daily Postcards, Sunday Digest, etc.) |
Your consumer rights in Canada
Canadian consumer protections vary by province. Generally, you have the right to clear information about recurring charges and a dispute channel through your payment provider. If a company bills you after you cancelled, you can dispute the charge with your credit card company or bank and complain to your provincial consumer protection office. For broader federal guidance, see the Government of Canada consumer protection resources.
If you suspect fraud or unauthorized charges, contact your card issuer immediately to request a reversal and consider filing a report with the Canadian Anti‑Fraud Centre. For specific legal advice or to pursue a formal complaint across borders, contact your provincial consumer affairs office or a lawyer experienced in cross‑border consumer matters.
Customer experiences
Customer reports are mixed. Many Canadians successfully cancel using email or phone and receive prompt confirmation; others recommend registered mail for stronger proof. Some users say they were charged the U.S. rate (USD149) which converts to roughly C$210 before tax or C$238 - C$244 after tax. A minority report difficulty obtaining refunds for recent renewals, or delayed responses from support.
Overall, persistence and documented proof (emails, registered‑mail receipts, bank statements) increase the likelihood of a satisfactory outcome.
Documentation checklist
- Account name, membership/order number, email on file
- Original purchase receipt or renewal confirmation
- Bank or credit card statement showing the charge (highlight date and amount)
- Copy of cancellation letter/email and any replies
- Registered‑mail tracking number and return‑receipt (if used)
- Phone call log: date, time, representative name, confirmation ID
- Relevant screenshots of your account page or subscription status
Common mistakes
Common errors include assuming a phone cancellation is sufficient without requesting written confirmation, not keeping proof of the cancellation request, and delaying action after an unexpected renewal charge. Another frequent mistake is contacting only the local (U.S.) support and not sending a registered notice to the Irish office when you need documentary proof of receipt. Failure to review the timing of automatic renewals can also reduce chances of a refund.
Example: a subscriber called and was told the subscription was cancelled verbally but received no email; later a renewal charge appeared - without written proof the dispute was more difficult to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Registered mail to Irish office (recommended) | Possible if sent promptly; good evidence for disputes | Low - Medium |
| Email to cancel@internationalliving.com | Possible; depends on response and timing | Low |
| Phone (toll‑free US/Canada 1‑800‑681‑2402) | Possible; ask for email confirmation | Low |
| Dispute via bank/credit card issuer | Possible for unauthorized or billing errors | Medium |
After cancelling
After you cancel, wait for written confirmation and monitor your card or bank statements for any further charges. If a charge appears after confirmed cancellation, file a dispute with your bank and provide the cancellation evidence. Keep all records for at least six months after cancellation.
Useful links: International Living contact page (internationalliving.com/contact), send email to cancel@internationalliving.com, and Government of Canada consumer protection information (canada.ca consumer protection).
Address
International Living Publishing Limited
Woodlock House, Carrick Road, Portlaw, Co. Waterford, X91 K7HT, Ireland
Recommended: send cancellation by registered mail (raccomandata A/R) to the address above to ensure proof of receipt. You can also contact by email at cancel@internationalliving.com or by phone (US/Canada toll‑free) 1‑800‑681‑2402.