Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Medium
548 Market St., PMB 42061
94104-5401 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Medium service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Medium: Easy Method
What is Medium
Medium is an online publishing platform where writers and publications share articles, essays and stories. It offers a mix of free and subscriber‑only (paywalled) content; a paid membership grants access to publications and curator features across the site and apps.
How to cancel Medium
- On the web (medium.com): Sign in at medium.com, go to Settings → Membership section → click “Cancel your membership.” You will retain access until the end of your current billing cycle. See Trouble canceling membership for details.
- If you subscribed via Apple App Store (iOS): On your iPhone or iPad open Settings → tap your name → Subscriptions → select your Medium membership → tap Cancel subscription. Note that uninstalling the app or deleting your Medium account does not cancel an App Store subscription. See Medium help.
- If you subscribed via Google Play Store (Android): Open the Google Play Store → menu or profile → Payments & subscriptions → Subscriptions → select Medium → tap Cancel subscription. Deleting the app or your Medium account will not cancel Google Play billing. See Medium help.
- Requesting cancellation via support: You may also contact Medium support (for example by using Help Center forms or emailing yourfriends@medium.com) to request cancellation, but access continues until the end of the billing period. For membership terms see Membership Terms of Service.
What happens when you cancel
Cancelling stops future renewals: your paid membership will remain active until the end of the current billing cycle, after which you will lose subscriber access to paywalled content. Your account and any free content you published remain, but you will no longer be billed. If you subscribed through Apple or Google Play, the provider continues to handle billing until expiry and you must cancel through that store to prevent renewal. Deleting the app or the Medium account does not automatically cancel store‑based subscriptions.
Will I get a refund?
Medium’s stated policy is that subscription fees are final and non‑refundable; cancelling prevents future charges but does not produce a refund for unused days. There is no blanket 14‑day cooling‑off/refund right in Medium’s publicly posted terms. Refunds may be issued only at Medium’s discretion in exceptional cases. If you believe a charge is unauthorized or deceptive, you can also contact your payment provider to discuss a chargeback or dispute.
Medium plans and pricing
| Plan | Price |
|---|---|
| Individual monthly membership | Varies |
| Individual annual membership | Varies |
| Student / discounted plans (where offered) | Varies |
Your consumer rights in Canada
Under Canadian consumer protection norms, digital subscription services should provide clear cancellation methods and transparent terms. There is no automatic federal 14‑day refund right for digital subscriptions unless a provider promises one in their terms; provincial rules vary. Medium’s non‑refundable policy and cancellation effective at the next billing cycle are common, though you may challenge charges if you believe they were unauthorized, misleading or in breach of provincial consumer laws. In such cases contact your card issuer or payment provider to ask about disputing a charge, and consider reaching out to provincial consumer protection authorities for guidance.
Customer experiences
Users report a mix of positives and negatives: many praise Medium’s clean, distraction‑free interface and the writing/publishing tools, finding it strong for serious writers. On the other hand, common complaints include increasing amounts of paywalled content, perceived commercialization, occasional unresponsive customer support, account suspensions without clear appeal paths, and concerns about transparency in content curation and marketing. These experiences vary by user and over time.
Documentation checklist
- Account email and username;
- Subscription receipt or order confirmation (email or screenshot);
- Payment method details (last four digits of card, PayPal email, or proof of App Store/Google Play subscription);
- Screenshots showing active subscription status and cancellation screens (if any);
- Any correspondence with Medium support (timestamps and copies);
- If sending written notice by post, proof of sending/receipt (registered mail return receipt).
Common mistakes
Avoid these frequent errors: cancelling only by deleting the app or your Medium account while your billing is handled through Apple or Google - these actions do not stop store subscriptions; assuming a refund is automatic after cancellation - Medium’s terms say fees are final; and failing to keep receipts or screenshots when contacting support. For example, a user who deleted the Medium app but did not cancel their App Store subscription continued being billed until cancelling via Apple subscriptions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel on medium.com (web) | Usually no (no automatic refund) | Easy |
| Cancel via Apple App Store (iOS) | Usually no; refunds handled by Apple in special cases | Easy to Medium (via Settings) |
| Cancel via Google Play Store (Android) | Usually no; Google may handle refunds in some cases | Easy to Medium (via Play Store) |
| Request cancellation via Medium support / email | No guarantee; refunds only at Medium’s discretion | Medium |
After cancelling
After you cancel, keep your confirmation (screenshots or emails) showing the cancellation and expiry date. If you need help, use the Medium Help Center: https://help.medium.com and the cancellation guidance at Trouble canceling membership. For disputes about unauthorized charges, contact your payment provider or card issuer promptly. If you send written notices or documents to Medium, using registered mail with return receipt (raccomandata A/R) can provide proof of delivery; keep copies of everything you send.
Address
A Medium Corporation, 548 Market St., PMB 42061, San Francisco, CA 94104-5401