Cancellation service N°1 in India
Contract number:
To the attention of:
Cancellation Department – Moneycontrol Pro
First Floor, Empire Complex, 414 Senapati Bapat Marg, Lower Parel
400013 Mumbai
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Moneycontrol Pro service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Moneycontrol Pro: Easy Method
What is Moneycontrol Pro
1. What is Moneycontrol Pro
Moneycontrol Pro is a paid subscription tier that removes ads and adds premium features such as advanced market insights, technical picks and other analysis tools aimed at active investors and traders. It is offered as in-app purchases through app stores and may also be sold via Moneycontrol’s own channels.
2. How to cancel Moneycontrol Pro
- Identify where you purchased the subscription (Apple App Store, Google Play, or directly via Moneycontrol). For iPhone/iPad purchases, open Settings → your Apple ID → Subscriptions, find Moneycontrol Pro and select Cancel. For Android purchases, open Google Play Store → Profile → Payments & subscriptions → Subscriptions, find Moneycontrol and cancel there.
- If you subscribed directly on Moneycontrol’s website or in-app (non-store purchase), sign in to your Moneycontrol account, go to subscription or billing settings and follow the cancellation link. If no self-serve option exists, contact Moneycontrol support to request cancellation.
- To create a written record, prepare a cancellation letter that includes your full name, account email/username, subscription plan, purchase date, transaction ID (from receipt), and an explicit request to cancel and confirm cancellation in writing. Send this letter by registered post (Raccomandata A/R) to Moneycontrol’s registered address to ensure proof of delivery.
- Keep screenshots of your subscription page showing the active subscription, receipts or transaction emails, and the registered post tracking/receipt. Monitor your email and the app store for a cancellation confirmation.
3. What happens when you cancel
When you cancel, your access typically continues until the end of the current billing period; you will not be charged for the next renewal. Auto-renewal is turned off after cancellation. Your account and saved data (settings, watchlists, notes) usually remain intact, but access to Pro-only features is removed. If you want full removal of personal data, you must request account deletion separately through Moneycontrol’s support or account settings.
4. Will I get a refund?
Refunds depend on where you made the purchase and the platform’s refund policies. If the subscription was purchased through the Apple App Store or Google Play, refunds are usually handled by Apple or Google and follow their respective policies and time windows - platforms commonly decline refunds for change-of-mind renewals but may grant exceptions for billing errors. If you purchased directly from Moneycontrol, refund eligibility depends on their merchant policy; you must contact Moneycontrol support and provide evidence. Sending a registered letter requesting a refund may help create a formal record but does not guarantee a refund.
5. Moneycontrol Pro plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Moneycontrol Pro Monthly Plan | ≈ C$3.50 (USD 2.49 converted) | Monthly | Standard Pro features (ad‑free, insights, technical picks, etc.) |
| Moneycontrol Pro Yearly Plan | ≈ C$10.00 (USD 6.99 converted) | Annual | All Pro features for 1 year |
| Moneycontrol Pro 3‑Months Plan | ≈ C$11.00 (USD 7.99 converted) | 3‑Month | Pro access for 3 months |
| Moneycontrol SuperPro Annual | ≈ C$55.00 (USD 39.99 converted) | Annual | SuperPro tier - higher tier than Pro |
Note: The App Store shows prices in USD for Canadian users; the final CAD charged may differ by Apple’s exchange rate, applicable regional taxes, and App Store settings. Moneycontrol does not publish official CAD pricing.
6. Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws that require clear disclosure of terms, including auto‑renewal and cancellation procedures. Provinces have specific consumer protection statutes that apply to digital subscriptions and recurring payments - these generally require suppliers to obtain informed consent for auto‑renewal and to provide a clear mechanism to cancel. If you believe terms were not disclosed or a renewal was processed improperly, you can file a complaint with your provincial consumer protection office. You may also pursue a chargeback through your credit card issuer for unauthorized or incorrectly processed charges, and you can request a refund from the app platform (Apple/Google) if the purchase was made through them.
7. Customer experiences
Customers report mixed experiences. Many find cancellation straightforward when using Apple or Google subscription controls and receive prompt confirmation from the app store. Others report delays or difficulty reaching Moneycontrol’s direct support, especially when the purchase was made via in-app platform billing and they sought a refund from the app developer. Several users recommend keeping receipts and using registered post when contacting Moneycontrol directly to ensure proof of the request. Refund outcomes vary: platform-mediated purchases are often resolved by the platform, while direct-purchase refunds depend on Moneycontrol’s merchant policies.
8. Documentation checklist
- Account email/username and full name
- Receipt or transaction ID from Apple/Google or Moneycontrol
- Screenshots of subscription status and renewal date
- Cancellation request text (email or letter copy)
- Registered post tracking number and proof of delivery
9. Common mistakes
Common errors include cancelling too close to the renewal time (some platforms require cancellation at least 24 hours before renewal to prevent a charge), cancelling in the Moneycontrol account when the charge is handled by Apple/Google (which will not stop auto‑renewal), and failing to keep transaction IDs or screenshots as proof. Another frequent mistake is assuming a support email alone is sufficient - without proof of delivery or acknowledgement, disputed renewals can be harder to resolve. Example: a user cancels within the app but purchased via Apple; unless they cancel through Apple subscriptions, the subscription will continue to renew.
10. Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store subscription | Refunds handled by Apple (possible, case-by-case) | Low |
| Google Play subscription | Refunds handled by Google (possible, case-by-case) | Low |
| Moneycontrol website / in‑app (direct purchase) | Depends on Moneycontrol’s merchant policy | Medium |
| Registered post to Moneycontrol (formal written request) | May support a refund request but not guaranteed; creates formal record | High (slower, international mail) |
11. After cancelling
After you cancel, confirm that auto‑renewal is off in the platform where you subscribed (Apple/Google or Moneycontrol account). Save the confirmation email or screenshot showing the subscription is cancelled. If a charge appears after cancellation, contact the platform (Apple/Google) first for platform-managed purchases and provide transaction IDs; for direct purchases, contact Moneycontrol support and follow up in writing. If unresolved, consider contacting your payment provider to dispute the charge and file a complaint with your provincial consumer protection office. Helpful pages: Apple subscriptions and refunds, Google Play subscriptions and refund requests, and general Canadian consumer protection information.
Quick links: Cancel subscriptions on your iPhone, iPad, and iPod touch (Apple), Request a refund for apps and digital content (Apple), Manage subscriptions (Google Play), Request a refund (Google Play), Consumer protection (Government of Canada), and Moneycontrol contact.
12. Address
First Floor, Empire Complex, 414 Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013, India