Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Omaha World-Herald
1314 Douglas Street, Suite 1500
68102 Omaha
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Omaha World-Herald service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Omaha World-Herald: Easy Method
What is Omaha World-Herald
Omaha World‑Herald is a regional newspaper and digital publisher serving Omaha and surrounding areas, offering print delivery and digital access through apps and web subscriptions. Its products include app-based subscriptions, digital access tiers and per-article purchases via partners such as NewsBank.
How to cancel Omaha World-Herald
- Via iOS/App Store: On your iPhone/iPad go to Settings → Your Name → Subscriptions → Omaha World‑Herald and tap “Cancel Subscription.” See a compact guide: App Store cancellation steps.
- Via Android/Google Play: Open Google Play Store → Menu → Subscriptions → Omaha World‑Herald → “Cancel Subscription.” See a compact guide: Google Play cancellation steps.
- Via web/account: Log in at Omaha.com, go to your account’s Billing / Subscription / Manage Account settings and cancel from there if the option is available. If you cannot cancel online, use the alternatives below.
- Email: Send a cancellation request to webmaster@omaha.com and keep copies of the message and any reply.
- Mail (recommended for formal cancellation): Send a signed cancellation request by registered mail (raccomandata A/R) to the corporate subscription address: Omaha World‑Herald, 1314 Douglas Street, Suite 1500, Omaha, NE 68102, United States. Keep the mailing receipt and tracking number.
- Phone: Some customers report being directed to call customer service; expect possible long hold times and request a cancellation confirmation number or email when you call.
What happens when you cancel
When you cancel a subscription the access outcome depends on how you subscribed. App‑store cancellations generally stop auto‑renewal at the end of the current billing period but allow access until that period ends. Web cancellations may either stop renewal immediately or at period end depending on the account settings. Your account data (profile, login) is typically retained unless you request deletion - billing history may remain accessible. If you cancel by mail or email, expect that the company may require processing time; always keep written proof of the cancellation request and confirmation.
Will I get a refund?
Omaha World‑Herald does not publish a clear, uniform 14‑day statutory cancellation/refund policy for Canadian customers. Verified reports show refunds are handled on a discretionary, case‑by‑case basis. Several consumer complaints and business responses indicate refunds have been issued after cancellation and sometimes mailed as checks; examples include refunds mailed after roughly 2 - 6 weeks. Because refunds are not guaranteed, save documentation and follow up promptly if you expect a refund: note dates, amounts charged, cancellation requests and any confirmation you receive.
Omaha World-Herald plans and pricing
| Plan | Price (CAD approx.) | Period | Features |
|---|---|---|---|
| App Store Subscription (lower tier) | C$44.54 (approx.) | Monthly | Unlimited digital access via app |
| App Store Subscription (higher tier) | C$67.49 (approx.) | Annual or pay‑upfront | Unlimited digital access via app |
| NewsBank Single Article | C$5.33 (approx.) | Per article | Full text download |
| NewsBank 24‑Hour Unlimited Pass | C$26.93 (approx.) | 24 hours | Unlimited article downloads for 24 hours |
| NewsBank Day Pass (20 articles) | C$13.43 (approx.) | 24 hours | Up to 20 articles |
| NewsBank Week Pass (40 articles) | C$24.23 (approx.) | 1 week | Up to 40 articles |
| NewsBank Month Pass (100 articles) | C$40.43 (approx.) | 1 month | Up to 100 articles |
| NewsBank Monthly Subscription (150 articles) | C$35.03 (approx.) | Monthly | Up to 150 articles |
Note: No official Canadian‑dollar pricing was found; CAD amounts above are approximate conversions from USD at ~1.35 exchange and App Store/Play store billing may vary by tier and real‑time conversion.
Your consumer rights in Canada
There is no explicit public statement from Omaha World‑Herald about Canadian consumer rights. In Canada, consumers are protected by provincial consumer protection laws and rules that can cover automatic renewals, digital content and unfair business practices. Your remedies can include requesting a refund from the merchant, disputing charges with your credit card issuer, filing a complaint with your provincial consumer protection office, or pursuing a chargeback if the merchant will not resolve the billing issue. Keep all records - receipts, cancellation requests and correspondence - to support any complaint or dispute.
Customer experiences
Reported experiences are mixed. Some customers appreciate the value of print and digital news access. Negative reports cluster around difficulty cancelling subscriptions (many say they were unable to cancel online and were directed to call), long hold times or unhelpful customer service, occasional billing or refund delays, and app problems such as crashes, intrusive ads or login/navigation issues. Several complaints to consumer sites and the BBB mention refunds being processed only after follow‑up and sometimes delivered by mailed check after several weeks.
Documentation checklist
- Account email and username; subscription or order numbers (if available).
- Billing statements showing charges and dates (credit card or bank statement).
- Copies/screenshots of cancellation steps, confirmation screens or emails.
- Records of phone calls (date, time, agent name, confirmation number) and registered mail receipt/tracking.
- Copies of any correspondence with customer service and receipts of refunded amounts if issued.
Common mistakes
Assuming cancelling in one place cancels everywhere: unsubscribing in the app store does not always cancel a subscription billed directly through Omaha.com, and vice versa. Not saving confirmation: callers who do not request or keep a confirmation number may have trouble proving they cancelled. Relying on a single email or verbal cancellation without registered mail or screenshot proof can delay resolution. Waiting too long to dispute unexpected charges can reduce options like chargebacks, so act promptly.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS / App Store | Refunds depend on Apple/app store rules and merchant responses; discretionary refunds reported in some cases | Generally straightforward to stop renewal via device settings; refunds may require additional follow‑up |
| Android / Google Play | Refunds depend on Google/merchant handling; some refunds reported after merchant follow‑up | Generally straightforward to stop renewal via Play Store; obtaining refunds can be harder |
| Web account / Email / Mail | Refunds appear discretionary; BBB cases show refunds sometimes mailed by check after weeks | Web cancellation may work but some users report being forced to call; mailed requests provide strong evidence but take time |
| Phone / Customer service | Refunds possible but often require escalation and follow‑up | Reported as difficult by many customers - long hold times and inconsistent outcomes |
After cancelling
After you cancel, monitor your bank or credit card statements for any further charges and keep all cancellation confirmations and proof of mailing. If a refund is expected and not received within a reasonable timeframe (several weeks), follow up with customer service and consider filing a complaint with the Better Business Bureau or your provincial consumer protection agency. Helpful reference pages: account management at Omaha.com, general cancellation guidance linked above, and consumer complaint resources such as the BBB or consumer review sites where other customers share experiences.
Address
For formal cancellations by registered mail (raccomandata A/R), send to:
Omaha World‑Herald
1314 Douglas Street, Suite 1500
Omaha, NE 68102
United States