Cancellation Outside Magazine: Easy Method

What is Outside Magazine

Outside Magazine is a U.S.-based outdoor lifestyle publication and digital network covering adventure, fitness, travel, gear and related culture. It offers a mix of digital access, video and mapping app integrations under membership tiers, as well as a separate print magazine sold through publisher channels and third-party resellers for Canadian delivery.

How to cancel Outside Magazine

• If you purchased via Outside’s website (for example outsideonline.com), sign in, go to your Subscription page and select “Manage Subscription” to cancel; your membership remains active until the renewal date. For help see Outside help: How do I cancel my Outside Membership?
• If you purchased through the Apple App Store or Google Play, you must cancel directly in the respective store (the company cannot cancel these purchases). Use Apple or Google account subscription settings or their support pages.
• For print magazine subscriptions (separate from Outside+), contact the fulfillment house directly by email at [email protected] or by phone at 800‑678‑1131; some print subscriptions sold through resellers require you to cancel with the reseller.
• To cancel by mail (recommended for certain print/subscriber disputes), send registered mail (raccomandata A/R) to the fulfillment house P.O. Box: Outside, Inc. PO Box 37751 Boone, IA 50037-0751. Use certified/trackable delivery and keep proof of postage.

What happens when you cancel

When you cancel a membership bought on Outside’s website your account generally remains active until the end of the current paid period or renewal date; you do not lose access immediately unless specified. Cancellations for app-store purchases are processed by Apple or Google and follow those platforms’ timing. Print subscription cancellations must be handled by the fulfillment house or reseller and may not be reflected in digital accounts. Outside’s Terms note that subscription fees are generally non‑refundable except at the company’s discretion; data retention, account access and any remaining perks follow the membership terms in effect at purchase.

Will I get a refund?

Digital memberships purchased through Outside’s websites are eligible for a full (100%) refund if you request it within 14 days of the original purchase or renewal per Outside help guidance (refund article). Purchases made through the Apple App Store or Google Play must follow those platforms’ refund processes - Outside cannot issue refunds for purchases billed by Apple or Google. Under Outside’s Terms of Use subscription fees are generally non‑refundable except at the company’s sole discretion and cancellation typically does not entitle you to a prorated refund for the current billing period (Terms of Use).

Outside Magazine plans and pricing

Your consumer rights in Canada

Canadian consumer protection laws can provide a right of withdrawal or cooling-off period for certain subscription services (statutory periods vary by province and may be between 2 and 10 days for some agreements). Outside’s online Terms attempt to set a 14-day waiver for withdrawals when immediate access is provided, which may conflict with provincial statutory rights in Canada. Refund eligibility for purchases billed through app platforms is governed by Apple and Google rather than Outside. If you experience persistent or unauthorized billing, provincial protections against automatic renewal and unfair billing - especially in Ontario and Quebec - may apply; consider contacting local consumer protection authorities or seeking advice if Outside or a reseller will not resolve the issue.

Customer experiences

Reviews and consumer reports are mixed. Some users praise the magazine’s paper quality, customer service responsiveness and value for money (Influenster). However, multiple consumer complaints exist: Sitejabber reports charges without delivery and unhappy subscribers under new ownership (Sitejabber), Reddit threads cite difficulties with customer support and unexpected charges (Reddit), the BBB records cancellation and recurring-charge complaints (BBB), and MagsConnect reviewers sometimes criticize editorial balance and ad volume (MagsConnect). These mixed reports suggest verifying purchase channel, keeping receipts, and documenting communication when cancelling or requesting refunds.

Documentation checklist

• Order confirmation or receipt (order number and date)
• Account email used to subscribe
• Payment method details (last 4 digits, transaction date)
• Screenshots of subscription page or app-store receipt
• Copies of emails or chat transcripts with customer support
• Proof of postage/tracking if you send registered mail to the fulfillment house

Common mistakes

Users commonly try to cancel in the wrong place - for example, cancelling on Outside’s website when the charge was billed through Apple or Google (those subscriptions must be managed through the app store). Another frequent error is contacting corporate offices instead of the fulfillment house for print-subscription issues or failing to provide proof of purchase. Some subscribers miss the 14‑day refund window for website purchases or assume cancellation will produce a prorated refund (Outside’s Terms generally disallow refunds for the current billing period). Finally, not keeping confirmation receipts or sending mail without tracking can make disputes harder to resolve.

Comparative recap

After cancelling

After you cancel, retain all confirmation emails and any proof of cancellation. If you believe you are entitled to a refund, act quickly: request refunds within the 14‑day window for website purchases and follow platform procedures for App Store/Google Play refunds. For print issues or delivery disputes contact the fulfillment house at [email protected] or 800‑678‑1131; for account and membership help see How do I cancel my Outside Membership? and How do I request a refund on a membership?. If you believe provincial consumer law applies or you face unauthorized recurring charges, consider contacting your provincial consumer protection office or bank/card issuer for dispute assistance.

Address

Outside, Inc. PO Box 37751 Boone, IA 50037-0751