Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Pressreader
200‑13111 Vanier Place
V6V 2J1 Richmond
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pressreader service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Pressreader: Easy Method
What is Pressreader
PressReader is a digital newsstand that provides access to newspapers and magazines from around the world through subscriptions, single-issue purchases, library or institution access, and mobile or web apps. It aggregates full publications and delivers them for online reading and limited offline use through official apps.
The service can be accessed directly from PressReader, via app stores (Apple App Store, Google Play), or through third-party partners such as libraries and corporate subscriptions, and cancellation steps depend on how the subscription was set up.
How to cancel Pressreader
Before cancelling, confirm how you subscribed (directly on PressReader, via Apple/Google, or through a library/third-party). The correct cancellation route depends on that. If you want a written cancellation request, you can send registered mail (raccomandata) to the corporate office; this creates a dated paper trail.
- If you subscribed directly on PressReader.com: sign in to your account on the website, go to Account or Manage Subscription, follow the Cancel or Turn Off Auto-Renew option, and keep the confirmation email or screenshot.
- If you subscribed through Apple (iOS): cancel via your Apple ID subscriptions in Settings on your device or via Apple Support - manage subscriptions; refunds, if any, are handled by Apple.
- If you subscribed through Google Play (Android): cancel via Subscriptions in the Google Play Store app or at Google Play Help; refunds, if any, are handled by Google.
- If your access is through a library or employer: contact that organization - they control access and renewals, not PressReader directly.
- To send a written cancellation (recommended if you need proof): prepare a letter with your full name, account email, subscription details, request to cancel and stop auto-renewal, date, and signature; send it by registered mail to the corporate address (see Address section) and keep the receipt.
What happens when you cancel
When you cancel, auto-renewal is stopped so you won’t be billed again at the next renewal date. Depending on your purchase terms, you will typically retain access until the end of the current paid period; access may end immediately for some single-issue purchases or promotional arrangements.
Downloaded offline content may become inaccessible once your access ends. Your account and certain account data will usually remain on file in accordance with PressReader’s policies and applicable laws; if you want data removed, request account deletion separately through PressReader’s privacy or support channels.
Will I get a refund?
Refunds are not guaranteed and depend on where and how you purchased the subscription as well as the specific terms that applied at purchase. Subscriptions bought directly from PressReader may be eligible for a refund in limited cases (for example, billing errors), while purchases made through Apple or Google are refunded through those platforms under their rules.
If you believe you are entitled to a refund (duplicate charges, billing error, or non-delivery of service), contact PressReader support with proof of payment and dates, or contact the app store that processed the sale. Keep documentation and escalation records if you need to file a consumer complaint.
Pressreader plans and pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Individual - Monthly | Varies | Monthly | Direct subscription or via app stores; features may vary. |
| Individual - Annual | Varies | Annual | Often a discounted rate versus monthly; billed yearly. |
| Library / Institution Access | Varies | Managed by provider | Access controlled by the library or employer; no direct billing to user. |
| Single-issue / Day pass | Varies | One-time | Short-term access; terms differ by product. |
Your consumer rights in Canada
Your rights depend on federal and provincial consumer protection laws. In Canada you are protected against unfair practices, false or misleading representations, and may have remedies where businesses fail to deliver the service promised. Provinces regulate certain aspects of automatic renewal and disclosure, so specific protections and timeframes can vary by province.
If you encounter problems (denied refund for a valid reason, unclear renewal terms, or non-delivery of service), you can raise the issue with PressReader support, your payment provider or app store, and if unresolved, contact your provincial consumer protection office or seek guidance from the Competition Bureau of Canada.
Customer experiences
User reports are mixed: many find direct website cancellation straightforward and receive timely confirmation, while others report complications when subscriptions were purchased through third parties or app stores. Common delays arise from unclear proof of cancellation or when the subscription was managed by a library or employer.
Sending a written cancellation by registered mail often provides stronger proof of timely cancellation, especially when disputes involve billing or when the user needs a dated record for a consumer agency complaint.
Documentation checklist
- Account email and full name used for the PressReader account
- Order number, receipt, or proof of payment (credit card or bank statement showing the charge)
- Subscription start date and renewal date
- Copy or screenshot of cancellation confirmation or request
- Registered mail receipt (if you sent a written cancellation)
Common mistakes
One frequent mistake is attempting to cancel in the wrong place - for example, cancelling on PressReader when the subscription was billed through Apple or Google (or vice versa). That typically leaves the subscription active and causes surprise renewals.
Others forget to keep confirmation, assume a payment stop will cancel the subscription, or miss the timing and cancel after the renewal has already been charged. Not documenting the cancellation request or not using the proper channel for refunds (app store vs. merchant) also complicates recovery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| PressReader website (direct) | Depends on merchant policy; possible in certain cases | Low to Medium |
| Apple (iOS) / App Store | Handled by Apple according to its rules | Low (cancel via Apple ID) - refunds via Apple support |
| Google Play (Android) | Handled by Google Play according to its rules | Low (cancel via Play Store) - refunds via Google support |
| Postal mail (registered letter) | Refunds not automatic; provides proof for disputes | Medium (requires drafting and sending) |
| Library / Institutional access | Refunds handled by the providing organization, not PressReader | Medium to High (depends on institution) |
| Phone / Email support | Case-by-case; may require follow-up in writing | Medium (may require persistence) |
After cancelling
After you cancel, watch for a cancellation confirmation email or message and keep it. Monitor your bank or card statement for any unexpected charges and contact your payment provider promptly if you see charges after the cancellation effective date. If you want your account and personal data removed, submit a data deletion request per PressReader’s privacy policy.
Helpful links: PressReader main site: pressreader.com, PressReader support: support.pressreader.com, PressReader terms: Terms & Conditions, Apple subscriptions help: Apple - manage subscriptions, Google Play refunds: Google Play - refund policies, Competition Bureau Canada: competitionbureau.gc.ca, Consumer Protection BC: consumerprotectionbc.ca.
Address
PressReader Inc, 200‑13111 Vanier Place, Richmond, British Columbia V6V 2J1, Canada