Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Reader'S Digest
Reader’s Digest Magazines Ltd., P.O. Box 600
H3Z 3C4 Westmount
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Reader'S Digest service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Reader'S Digest: Easy Method
What is Reader'S Digest
Reader's Digest is a long‑running general‑interest magazine that publishes condensed articles, personal stories, and curated content in print and digital formats. In Canada, Reader's Digest has offered digital subscriptions via mobile app stores and periodic promotional print offers; its Canadian print edition was discontinued in April 2024.
How to cancel Reader'S Digest
- App Store (iPad/iPhone): Open your device's App Store account settings → Subscriptions → select "Reader's Digest" → Cancel subscription. Reader's Digest cannot cancel App Store subscriptions for you; Apple handles cancellations and any App Store refunds. See Reader's Digest on the App Store.
- Google Play: Open the Google Play app → Menu → Subscriptions → select "Reader's Digest" → Manage → Cancel. Uninstalling the app does not cancel an active Google Play subscription. For Google Play cancellation and refund rules see Google Play subscription help.
- Web / Direct subscriptions: There are no explicit online cancellation steps published in Reader's Digest Canada's public Terms. If you have a web or direct subscription, contact Reader's Digest Canada customer support (phone or email) and request cancellation in writing; keep a copy of your request. Consult the Canadian site Terms: Reader's Digest Canada Terms.
- Postal request (recommended for print or unclear cases): Send a signed cancellation letter by registered mail (preferable) to Reader’s Digest Magazines Ltd., clearly marked "Attn: Cancellations" (address below) and retain the tracking/receipt.
What happens when you cancel
When you cancel a subscription purchased through the App Store or Google Play, those platforms stop the auto‑renewal and the subscription typically remains active until the end of the paid period; any refunds are handled by Apple or Google according to their policies. For web/direct subscriptions, cancellation should prevent future renewals; access to digital content may continue until the paid term ends. Reader's Digest will retain account and billing records as required by its policies and applicable law; request account data or deletion through their customer service if needed.
Will I get a refund?
Reader's Digest Canada's publicly available terms do not state a general 14‑day refund right. Refunds depend on how you paid and the specific promotion. Purchases made through the App Store or Google Play are subject to Apple’s or Google’s refund policies and must be requested from those platforms; Reader's Digest does not directly issue refunds for app‑store purchases. Promotional voucher or deal sales have stricter rules - some third‑party deals note "final sale - no refunds" for opened packages or redeemed vouchers. If you believe a charge is incorrect, gather proof of purchase and contact the merchant or platform where you subscribed.
Reader'S Digest plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Digital - Monthly (App Store) | C$1.99 | Monthly | Automatic renewal via App Store, digital access to all content |
| Digital - Annual (App Store) | C$19.99 | Annual | Automatic renewal via App Store, digital access to all content |
| Back Issue (Digital, per issue) | C$3.99 | Per issue | Single digital issue purchase (e.g., April 2024, March 2024, etc.) |
| Print - Annual (Gift promotion) | C$24.97 | Annual | Gift subscription, 51% off (regular C$51), print issues |
| Print - Annual (Groupon deal) | C$20.00 | Annual | 12‑issue print subscription, 49% off (value C$39.05) |
| Print - Annual (WagJag deal) | C$24.00 | Annual | Combo: Reader's Digest & Our Canada, deal price (value C$80.94) |
Your consumer rights in Canada
Canadian consumer protections apply to subscriptions and digital purchases, but rights vary by province and by the channel of purchase. Digital platform purchases (App Store, Google Play) are governed by the platform's terms and applicable Canadian frameworks; Apple or Google manage refunds and warranty claims for their storefronts. There are general protections such as implied warranties and remedies for defective digital goods, and in some contexts a two‑year implied durability/warranty framework is referenced for goods and services. Because Reader's Digest Canada discontinued its print edition in April 2024, subscribers with unfulfilled print subscriptions may have additional rights or entitlements to refunds or prorated compensation - raise these points when you contact customer service and keep written proof of your claim.
Customer experiences
Customer feedback is mixed. Some long‑term readers praise the magazine's content and note satisfactory service when isolated issues arise, including prompt replacement of missing copies. However, many complaints appear online about difficulty cancelling subscriptions, aggressive renewal or marketing practices, delivery delays, and challenges contacting support. There are also reports of scam‑style contacts referencing Reader's Digest in unrelated sweepstakes; treat unsolicited "prize" calls or emails with caution and verify via official channels. For platform‑specific issues, Apple and Google support avenues are often recommended for a faster resolution of billing related to app purchases.
Documentation checklist
- Subscriber full name and contact information (email, phone, postal address)
- Account number, subscription ID or order number (if available)
- Date(s) of purchase and renewal, payment method used (last four digits of card)
- Proof of purchase (receipt, confirmation email, App Store/Google Play subscription screenshot)
- Copy of the written cancellation request (email or signed mailed letter) and tracking/confirmation of receipt
Common mistakes
Common errors include assuming uninstalling the app cancels a subscription (it does not), contacting the magazine instead of the app store for App Store/Google Play billing issues, and failing to keep written proof of cancellation requests. Another frequent mistake is waiting until after a renewal charge posts without having cancellation confirmation - save timestamps and receipts so you can dispute unwanted renewals promptly with the platform or your bank if necessary.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple per App Store policy; possible but not guaranteed | Low - Medium (cancel in account settings; refunds via Apple support) |
| Google Play | Refunds generally handled by Google Play; past payments are rarely refunded except under specific policies | Medium - High (cancel via Play subscriptions; refunds limited) |
| Web / Direct with Reader's Digest Canada | No clear public refund policy; refunds and credits rely on merchant response and promotion terms | Medium - High (customer support and documented requests often required; complaints reported) |
After cancelling
Keep cancellation confirmation and proof of any communications. For App Store or Google Play purchases, use those platform support links to request refunds or dispute charges if needed. If you used a promotional voucher or third‑party deal, review that vendor's refund policy and contact them directly. For unresolved billing or service issues where the merchant does not respond, consider contacting your payment provider to dispute a charge and, if necessary, your provincial consumer protection agency or the Better Business Bureau. Helpful links: Reader's Digest Canada Terms (readersdigest.ca/terms), App Store listing (App Store), Google Play help (Google Play subscriptions).
Address
Preferably send cancellation letters by registered mail to:
Reader’s Digest Magazines Ltd.
P.O. Box 600
Westmount, Quebec H3Z 3C4
Attn: Cancellations