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Cancellation service #1 in Canada
The Daily Beast is an online news and opinion website offering journalism, analysis, and feature content. Subscriptions provide ad-free or premium access through the website and mobile apps, with separate billing for purchases made through The Daily Beast site, the Apple App Store (iOS), or Google Play (Android).
When you cancel, auto‑renew is turned off and no further subscription fees will be charged. Your paid access continues until the end of your current billing period; you retain access through that date. Cancellation stops future billing but does not retroactively remove past charges.
Account information and any data associated with your account remain subject to The Daily Beast’s Terms of Service and privacy policy. If you need account deletion or have privacy concerns, consult their Terms or contact support for procedures governing data retention.
The Daily Beast’s stated policy is that payments already made are not refunded after cancellation. Cancellation stops future recurring charges but does not entitle you to refunds for prior billing cycles. There is no mention in their publicly available Terms or Help materials of a 14‑day statutory cooling‑off period or a general right to a refund.
If you purchased through the Apple App Store or Google Play, the app stores have their own refund request processes; you can submit a refund request to Apple or Google, but The Daily Beast’s Terms indicate they will not issue refunds themselves. In some Canadian provinces there may be consumer protections for digital subscriptions; however, The Daily Beast’s Terms do not provide an automatic provincial cooling‑off refund.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (iOS In‑App Purchase) | C$6.49 | Monthly | Unlimited access to content via The Daily Beast iOS app |
| Annual (iOS In‑App Purchase) | C$46.99 | Annual | Unlimited content access via The Daily Beast iOS app |
| Website (U.S. listed) | US$4.99 / US$35 (first year example) | Monthly / Annual (U.S.) | Subscription access via The Daily Beast website (U.S. pricing shown on site) |
Canadian consumer protection varies by province. Some provinces and territories provide cooling‑off rights or specific rules for digital subscriptions, but these rights are not uniformly applied to all online services. The Daily Beast’s publicly available Terms state cancellation stops future charges and do not promise refunds; they do not reference a standard 14‑day cooling‑off right.
If you believe a local consumer protection law applies (for example, a provincial cooling‑off period or unfair practices rules), you can contact your provincial consumer protection office for guidance and to ask whether a complaint is appropriate. Keep documentation of purchases and cancellation attempts to support any dispute.
Reviews are mixed. A small fraction of reviewers rate the service positively, but multiple complaints exist about cancellation and refund difficulties. Reported issues include difficulty cancelling, problems with website login even for long‑time subscribers, and slow or unresponsive customer support. Several reviewers have described strong dissatisfaction and accused the service of holding billing details or making cancellation harder than expected. These are user reports and reflect individual experiences rather than an adjudicated finding.
Common errors include cancelling the wrong place - for example, disabling auto‑renew on the website while the subscription was purchased through the App Store or Google Play. Deleting the app without cancelling the subscription is a frequent mistake: app removal does not cancel in‑app subscriptions. Waiting until after a renewal to cancel may result in being charged for another billing period, and not keeping receipts or purchase records makes disputes harder to resolve.
Also watch for multiple accounts (using a different email) or family/shared payment methods where the subscription was purchased under another Apple/Google account - verify the purchasing account before cancelling.
| Method | Refund | Difficulty |
|---|---|---|
| Web (site) | No (cancels future charges only) | Medium (cancellation available in My Account; some users report login or cancellation issues) |
| Apple App Store (iOS) | No from The Daily Beast; you can request a refund from Apple | Low (cancel via App Store; refund requests handled by Apple) |
| Google Play (Android) | No from The Daily Beast; you can request a refund from Google | Low (cancel via Google Play; refund requests handled by Google) |
After you cancel, keep your confirmation that auto‑renew has been disabled and monitor your billing statement to confirm no further charges. If you purchased through the App Store or Google Play and want a refund, request it directly through Apple or Google (follow their "report a problem" or refund request procedures). If you encounter problems with The Daily Beast (unresponsive support, incorrect billing), gather your documentation and consider contacting your bank or card issuer to dispute unauthorized charges, or your provincial consumer protection office for advice.
Helpful links:
Request a refund or report a problem - Apple Support (Canada)
Request a refund - Google Play Help
Government of Canada - consumer protection resources
The Daily Beast Company LLC
555 West 18th Street, New York, NY 10011, United States
If you need to send a formal cancellation letter or complaint, consider registered mail with return receipt (raccomandata A/R) to ensure proof of delivery.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Charlotte Lavoie
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.