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Cancellation service #1 in Canada
The New Yorker is a weekly magazine of reporting, commentary, criticism, essays, fiction, satire, cartoons, and poetry. It offers both a digital subscription (access via app and web) and print + digital bundle subscriptions, with occasional introductory web-only rates and separate App Store (Apple) billing.
When you cancel, your subscription generally remains active until the end of the paid period you already purchased. Digital access via the app/web and print delivery (if included) usually continue through that date. Automatic renewal is turned off so the subscription will not renew at the next billing cycle. Account data and reading history are typically retained by the publisher unless you request deletion - contact customer service if you want account removal or data-export instructions.
The New Yorker does not publish a single, detailed public refund policy for every situation; refunds are handled case-by-case. In practice, refunds for unused partial subscription periods are uncommon, but the publisher may consider exceptions for billing errors, duplicate charges, or other clear mistakes. Introductory first-year offers are billed at the promotional rate for that period and then renew at the stated renewal rate; refunds are not guaranteed simply because a promotional period ends. If you subscribed through Apple, Apple’s refund policies and processes apply - request refunds through Apple Support. For disputed charges contact The New Yorker customer service first, and if necessary, contact your card issuer or payment platform to raise a billing dispute.
| Plan | Price | Period | Features |
|---|---|---|---|
| Digital‑only (App Store) | C$~16/month equivalent | Monthly/Annual | Unlimited digital access via app/web; billed USD $11.99/month (approx. C$16/month after conversion and tax) |
| Annual digital‑only (web welcome offer) | C$165 total for first year (USD $130) | Annual | Includes tote; introductory web rate USD $52 first year then renews at USD $130/year |
| Print + Digital bundle (introductory web) | C$239 total for first year (USD $169.99) | Annual | Print edition delivered weekly + digital access; introductory web rate USD $78 first year, then renews at USD $169.99/year |
Canadian federal and provincial consumer protection laws can apply to recurring subscriptions, including requirements for clear disclosure of renewal terms and how to cancel. Specific rules and remedies vary by province. If you believe a business engaged in unfair billing, unclear disclosure, or failed to honour cancellation requests, you can contact your provincial consumer protection office or the federal Competition Bureau for guidance. For App Store subscriptions, Apple’s terms and the Apple refund process will also apply.
Users in Canada commonly report that web-based introductory rates are substantially cheaper for the first year and that App Store purchases are billed in USD and converted to CAD by Apple at the time of charge. Some subscribers have experienced confusion about whether to cancel through Apple or through The New Yorker website - cancelling in the wrong place can leave a subscription active. Several subscribers recommend saving cancellation confirmations and monitoring statements for one billing cycle after cancellation to ensure no unexpected renewals occur.
One frequent mistake is cancelling in the wrong place: if you subscribed through the App Store, cancelling on the New Yorker website will not stop Apple from renewing your subscription. Another is assuming cancellation is immediate - some cancellations take time to process and will remain active until the end of the paid period. Failing to keep a confirmation (email or screenshot) leaves you without proof if a renewal charge appears. Relying on the bank to stop payments without notifying the publisher can lead to collections or account issues; always attempt to cancel through the subscription provider first and keep records.
| Method | Refund | Difficulty |
|---|---|---|
| Website (newyorker.com account) | Case-by-case; contact customer service for billing errors | Low - typically straightforward via account settings |
| App Store (Apple subscription) | Handled by Apple; refund requests go through Apple Support | Low - Medium - simple to cancel, refunds routed through Apple |
| Mail / Registered letter to publisher | Case-by-case and often limited; useful as formal proof of request | Medium - High - takes more time and requires proof of delivery |
After you cancel, keep confirmation emails/screenshots and monitor your card statements for one billing cycle. If a renewal charge appears, contact The New Yorker customer service immediately and, if necessary, your card issuer. Helpful resources: The New Yorker contact pages and subscription help, Apple’s subscription support if you used the App Store, and Canadian consumer information if you suspect billing practices violated your rights.
Useful links (follow the publisher’s recommended steps and retain copies of communications): The New Yorker - Contact, Apple - Manage subscriptions, Competition Bureau of Canada, Ontario consumer protection (example province).
The New Yorker
1 World Trade Center
New York, NY 10007
United States
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Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.