Cancellation Myshift: Easy Method

What is Myshift

Myshift refers to a family of shift-management products: MyShiftPlanner (mobile app sold via the App Store), MyShiftWork (Android app distributed via Google Play), and MyShift (web/platform used to manage and trade shift bookings). Each product handles purchases, subscriptions and cancellations differently depending on the store or platform used.

How to cancel Myshift

• MyShiftPlanner (iOS/App Store): Open your Apple ID subscriptions in the App Store or the Settings app on your iPhone/iPad and cancel the subscription there. For one‑time in‑app purchases you cannot “cancel” after purchase; request refunds through Apple by following Apple’s refund process. To restore purchases after reinstall, open the app and use the in‑app "Restore Purchases" button.
• MyShiftWork (Android/Google Play): Open Google Play > Profile > Payments & subscriptions > Subscriptions and cancel the MyShiftWork subscription from your Google account. If you need a refund or have been double‑charged, contact the developer support address listed in the app (the FAQ references emailing [email protected]).
• MyShift (web/platform for shift bookings): Cancel shifts through the MyShift web interface according to the platform’s terms. Note the platform enforces timing rules (see below); cancelling an assigned shift within the platform less than 24 hours before start can incur the full cost.

What happens when you cancel

Cancelling a subscription stops future renewals but does not always immediately remove access for the period you already paid: App stores commonly allow you to use paid features until the current billing period ends. For non‑recurring in‑app purchases, refunds (if granted) are processed by the store and the developer may revoke the purchased functionality immediately upon refund. For the MyShift web booking platform, cancelling an assigned shift within the 24‑hour penalty window may still incur the full charge; cancelling an unassigned shift typically incurs no fee.

Will I get a refund?

Refunds are not automatic and depend on the store’s policy and the developer’s guidance. For Apple (MyShiftPlanner), refunds must be requested from Apple; the developer cannot directly issue an App Store refund and, if a refund is granted, app features may be revoked immediately. For Google Play (MyShiftWork), the app’s FAQ indicates you can request a full refund by emailing [email protected] in certain situations (e.g., dissatisfaction or double charge), but Google Play also has its own refund procedures. For the MyShift web booking platform, the terms specify cancellation fees for assigned shifts cancelled within 24 hours; refunds in those cases are unlikely. There is no automatic statutory 14‑day “cooling‑off” right for digital in‑app purchases in Canada; refunds are governed by the App Store/Google Play rules and developer discretion, not an automatic consumer entitlement.

Myshift plans and pricing

Your consumer rights in Canada

For digital in‑app purchases in Canada there is no guaranteed statutory 14‑day cooling‑off right equivalent to distance selling protections for physical goods; refunds for digital purchases are primarily controlled by the App Store and Google Play refund policies and by developer discretion. If you bought through Apple or Google, start with their refund processes and check any developer refund policy in the app’s terms. Consumer protection laws may still apply in cases of fraud or misrepresentation, but ordinary requests for refunds of digital content are not an automatic consumer entitlement under federal distance‑selling rules.

Customer experiences

Verified public review data for Myshift products was not provided in the source material. Common themes reported in support resources and FAQs are confusion about where to request refunds (store vs developer), the need to use “Restore Purchases” after reinstalling, and questions about double charges. Some users report success obtaining refunds via store processes or by contacting app support, while others express frustration when a refund results in immediate loss of purchased features. These summaries reflect documented guidance rather than a large sample of user reviews.

Documentation checklist

• Purchase receipt or order number from the App Store / Google Play or web confirmation
• Date and time of purchase or subscription renewal
• Account email used for the purchase (Apple ID, Google account, or MyShift account)
• Screenshot of the purchase/subscription entry in your store account
• Any confirmation emails from the developer or the platform
• Clear description of the issue (double charge, unwanted renewal, defective feature) and desired resolution

Common mistakes

Users often try to get an App Store refund directly from the developer; Apple controls App Store refunds and the developer cannot process those refunds. Another frequent mistake is attempting to cancel or manage an Android subscription inside the app rather than via Google Play’s subscription manager, which can leave renewals active. For the web shift‑booking platform, users sometimes assume cancellations are free at any time; cancelling an assigned shift within 24 hours of start can still incur the full cost under the platform’s terms. Finally, not keeping receipts, order IDs or screenshots makes refund requests slower and less likely to succeed.

Comparative recap

After cancelling

After you cancel, keep your documentation (receipts, screenshots and confirmation of cancellation). If you bought on iOS, request Apple’s refund through your Apple ID purchase history and use the app’s "Restore Purchases" only if you reinstall and still own the entitlement. If you bought on Android, verify cancellation in Google Play > Subscriptions and contact [email protected] if the app FAQ recommends it or if you believe you’ve been double‑charged. For web bookings, review the platform terms before disputing a fee. Helpful links: MyShiftPlanner terms - myshiftplanner.com; MyShiftWork privacy/FAQ - myshiftworkapp.com privacy and myshiftworkapp.com FAQ; MyShift web terms - myshiftapp.com. Keep any correspondence and allow the store or developer reasonable time to respond.

Address

If you need to send a formal cancellation or dispute letter by registered mail, the legal/administrative address on file is: Gi Group S.p.A., Piazza IV Novembre, 5, 20124 Milano (MI), Italy. It is recommended to send such letters by registered mail with return receipt (raccomandata A/R) and to keep a copy and tracking details for your records.