Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Bank Of America
Bank of America FL1‑300‑03‑15, P.O. Box 25118
33622-5118 Tampa
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bank Of America service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Bank Of America: Easy Method
What is Bank Of America
Bank of America is a large U.S.-based retail and commercial bank that offers online and mobile banking services, credit products, and payment services. It operates primarily in the United States, with digital channels that are accessible from other countries in some cases.
Information specific to a Canadian retail presence or Canada-specific service terms is limited; public listings for the Bank of America mobile app reference a general Online/Mobile Banking Service Agreement but do not set out Canada-specific cancellation or refund rights.
How to cancel Bank Of America
- App Store (iPhone/iPad): Open Settings on your iPhone, tap “Subscriptions,” find the Bank of America subscription you want to cancel, and tap the cancel button. If you only see an expiration date instead of a cancel button, the subscription is already cancelled. (Source: App Store / general guidance)
- Google Play (Android): Open the Play Store, tap your account icon, go to “Payments and subscriptions,” then “Subscriptions,” select the subscription, and tap “Cancel” and confirm. (Source: Google Play / general guidance)
- Web / Bank Website or mobile app: No channel-specific cancellation instructions were found on official listings. Check the app or online banking menus for account or subscription settings, review the Mobile/Online Banking Service Agreement, and use the in-app/online contact or secure message options where available. If you need a formal cancellation or proof of delivery, send a signed cancellation letter by registered/trackable postal mail to Bank of America at: Bank of America FL1‑300‑03‑15, P.O. Box 25118, Tampa, FL 33622‑5118. For proof, use registered mail or similar return‑receipt services (e.g., raccomandata A/R).
What happens when you cancel
When you cancel a subscription through the App Store or Google Play, billing from that app store will stop at the end of the current paid period; you may retain access until the subscription period ends. If cancellation is processed via an online account setting or by contacting the bank, access typically continues through any already‑paid period unless otherwise stated in a service agreement.
Because no Canada‑specific cancellation policy was found for Bank of America, timelines for account closure, data retention, or what happens to linked services are governed by the general Online/Mobile Banking Service Agreement and the app store/provider terms where applicable. Keep copies of confirmation messages or mailed receipts as proof of cancellation.
Will I get a refund?
No Bank of America Canada‑specific refund policy (for example, a statutory 14‑day withdrawal period) was identified in publicly available sources. For app‑based subscriptions, refunds are handled by the platform where you purchased the subscription: Apple’s App Store or Google Play’s refund processes and policies apply. Bank of America’s app listing and public materials do not state an independent refund entitlement for Canadian users.
Exceptions or discretionary refunds (for example, billing errors or duplicate charges) may be possible but are not documented in the available material. If you believe you are due a refund, request it through the purchase platform (Apple/Google) and also contact the bank’s support channels and your card issuer to dispute a charge if necessary, keeping all supporting documentation.
Bank Of America plans and pricing
| Plan / Service | Price (CAD) |
|---|---|
| Retail banking / Mobile banking (Canada) | Varies |
Your consumer rights in Canada
Searches of available sources did not identify Canada‑specific statutory cooling‑off or refund rights for Bank of America digital services. For app purchases, Apple and Google provide their own refund processes which are generally the primary remedy for consumers purchasing through those stores.
If you have a dispute (billing error, duplicate billing, unauthorized charge), you can also raise the matter with your card issuer or payment provider, and consider contacting provincial consumer protection offices or the federal Financial Consumer Agency of Canada for guidance. For complex matters, seek independent legal advice or assistance from a consumer rights organization.
Customer experiences
Public reviews specific to a Bank of America Canada offering are scarce. Reviews for Bank of America (U.S.) on third‑party review sites commonly report problems such as poor customer service, long hold times or difficulty reaching a human agent, duplicate charges or delayed holds on deposits, and occasional account closures without advance notice. There is limited evidence of clearly positive Canadian reviews for Bank of America services.
Documentation checklist
- Full name on the account, account or subscription ID, and last four digits of the account/card used
- Date and time of the cancellation request and the channel used (App Store, Google Play, website, mail)
- Copies/screenshots of subscription pages, billing receipts, and any email or in‑app confirmation
- Proof of postage/registered mail receipt if sending a postal cancellation (track/return‑receipt)
- Any correspondence with customer service, dispute IDs, and transaction IDs for disputed charges
Common mistakes
Common errors include cancelling through the wrong place (for example, deleting the app but not cancelling the App Store or Google Play subscription), assuming a statutory 14‑day refund right where none is documented, and failing to keep proof of cancellation or postage receipts. Another frequent mistake is not checking which provider actually bills the subscription (App Store/Google Play vs. direct billing), which affects where to request refunds or disputes.
To avoid problems, confirm cancellation in the same place the subscription was purchased, save confirmations, and use trackable mail if a written cancellation is required.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple’s process; Bank of America has no separate Canada refund policy on record | Low - cancel in iPhone Settings > Subscriptions |
| Google Play (Android) | Refunds handled by Google Play’s process; no separate Bank of America Canada refund policy found | Low - cancel via Play Store > Payments & subscriptions |
| Web / Bank contact or postal mail | No explicit refund policy located; refunds are uncertain - raise disputes with the bank, your card issuer, or platform as needed | Medium - High - no clear online cancellation path; use secure messages or registered mail for proof |
After cancelling
After you cancel, monitor your billing method and statements for any further charges for at least one billing cycle. Keep confirmation screenshots, emails, or registered‑mail receipts in case you must dispute a charge. If you need a refund or see an unexpected charge, file a complaint with the app store (Apple or Google), contact the bank’s support channels, and consider disputing the charge through your card issuer.
Helpful links (sources & further reading): Bank of America on the Apple App Store, Generic cancellation guidance (App Store / Google Play), Trustpilot page (aggregate).
Address
Bank of America FL1‑300‑03‑15, P.O. Box 25118, Tampa, FL 33622‑5118