Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Shipmentfree
302 Washington Street, Suite 150‑7081
92103 San Diego
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Shipmentfree service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Shipmentfree: Easy Method
What is Shipmentfree
Overview
Shipmentfree (also styled ShipmentsFree) is a subscription-based service that markets shipping rebates, return-shipping credits and discounts for online purchases. It operates as a coupon/rebate service that users sign up to access certain shipping or rebate features tied to online orders.
The service is run by ShipmentsFree.com and is managed through a user account and dashboard where members can view membership details, rebate activity and billing information.
How to cancel Shipmentfree
- Via the website: log into your ShipmentsFree account, open the "Membership" tab on your dashboard under Rebate Center, scroll to the bottom and click "Cancel ShipmentsFree Subscription". You should receive a confirmation email indicating the cancellation and that no further charges will be incurred. For details see How to cancel ShipmentsFree. If you prefer a written record, send a signed cancellation letter and a copy of your confirmation request by certified/registered mail to the company address (see Address section below).
What happens when you cancel
After cancellation via the documented web process, your subscription should stop recurring and you should no longer be billed. You will typically retain access to any benefits that have already been paid for until the end of the current billing period, but practices may vary - retain the confirmation email as proof of the cancellation date. The company may retain account data per its privacy policy; contact customer service if you want account deletion or data removal.
Will I get a refund?
ShipmentsFree does not publish a standard, formal refund policy for routine cancellations (no clear consumer cooling-off period is stated on the help pages). That means refunds are not guaranteed by a publicly posted policy. In practice, some customers have reported receiving refunds for recent unauthorized or disputed charges (examples cited include refunds covering the past three to six months), but those outcomes appear to be handled case-by-case rather than under a set company rule.
If you believe you were billed for unsolicited services, Canadian consumer rules (see Your consumer rights in Canada) may support a refund claim - act promptly, collect documentation and, if necessary, escalate to your payment provider or file a complaint with provincial consumer protection authorities.
Shipmentfree plans and pricing
| Plan | Price (CAD) | Billing |
|---|---|---|
| Standard subscription | Varies | Varies |
Your consumer rights in Canada
Canadian federal law does not give a general unconditional right to return most products or services purchased online; merchants establish their own refund and return policies and are contractually bound by them. Specific "cooling-off" periods exist only for certain types of contracts in some provinces (for example, door-to-door sales or some fitness contracts in Ontario) and generally do not apply to most online subscription services.
If you were charged for unsolicited goods or services, Canadian rules allow you to request a refund. In many provinces the trader must comply with a refund request for unsolicited services if raised within a statutory timeframe (for example, consumers may be able to request a refund within one year and the business must respond within a specified period). Check provincial consumer protection resources for your jurisdiction or consult Legalline for guidance.
Customer experiences
Reviews are mixed. Many users praise ShipmentsFree for a smooth interface, easy rebate claims, timely processing and competitive pricing on specific orders. Others report repeated, unauthorized or unexpected recurring subscription charges (commonly cited amounts in community reviews are around US$19 per month) and difficulty obtaining refunds or stopping further billing.
Some customers report they received cancellation confirmations yet continued to be billed, requiring disputes filed with banks or payment providers. Independent review pages like Trustpilot and the Better Business Bureau collect both positive and negative firsthand accounts - see reviews for broad trends but rely on your own documentation when disputing charges.
Documentation checklist
- Account login/email used for ShipmentsFree
- Date and screenshot or PDF of the cancellation confirmation email
- Billing statements showing the charge(s) to dispute (credit card or bank statements)
- Copies of any correspondence with ShipmentsFree customer service (emails, chat transcripts)
- Certified/registered mail receipt if you send a written cancellation to the company address
Common mistakes
Frequently made errors include assuming an oral or informal request (chat message or forum post) completes a cancellation - always use the documented account cancellation flow and keep the confirmation email. Another common issue is failing to check whether a subscription was set up through Apple or Google, which may require cancellation through the App Store or Google Play subscription settings rather than the merchant website. Waiting too long to raise a dispute or not retaining transaction records also weakens refund or chargeback claims. If you receive a cancellation confirmation but are billed afterward, escalate quickly with your payment provider and keep all timestamps and confirmations.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via ShipmentsFree website (account Membership tab) | Refunds: Case-by-case; cancellation should stop future charges but refunds are not guaranteed by a published policy | Low - documented process; keep confirmation email |
| Cancel via App Store or Google Play (if billed through platform) | Refunds: Determined by platform policy (Apple/Google). ShipmentsFree Help Center does not document this route | Medium - requires managing subscriptions in the platform account; merchant help pages do not detail the process |
| Bank/card dispute or chargeback | Refunds: Possible for unauthorized or unsolicited charges; often results in provisional reversal pending investigation | Medium - High - involves submitting documentation and waiting for bank investigation |
After cancelling
Keep your cancellation confirmation and monitor payment statements for at least one or two billing cycles to ensure no further charges. If you are still charged after cancellation, contact ShipmentsFree customer service first and provide your cancellation confirmation; if unresolved, contact your card issuer or bank to dispute the charge and provide the documentation checklist items. You may also consider sending a written cancellation by certified/registered mail to create an official record.
Useful links: ShipmentsFree cancellation instructions: How to cancel ShipmentsFree; consumer feedback and examples: Trustpilot reviews; Canadian unsolicited services guidance: Legalline; provincial consumer rights overview (Ontario example): Ontario consumer rights.
Address
ShipmentsFree.com
Attn: Customer Service
302 Washington Street, Suite 150‑7081
San Diego, CA 92103
United States of America
For proof of delivery, send written cancellation or follow-up correspondence by certified/registered mail (raccomandata A/R / certified mail) and retain the receipt.