Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Aitopia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Aitopia: Easy Method
What is Aitopia
Overview
AITOPIA is a subscription-based AI service that offers access to various AI features through its website and mobile apps. Subscriptions can be purchased directly on the AITOPIA site or through app stores (Apple App Store and Google Play), and the company provides account management via its platform.
How to cancel Aitopia
- Cancel via the AITOPIA website: sign in at aitopia.ai, go to My Account → Billing or Subscription, and select the option to cancel or change your plan; confirm cancellation when prompted.
- If you subscribed through the Apple App Store (iOS), open your iPhone Settings → [your name] → Subscriptions, find AITOPIA and cancel there; refunds and subscription management for App Store purchases are handled by Apple (Apple support).
- If you subscribed through Google Play, open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions, select AITOPIA and cancel; refunds and subscription management for Google Play purchases are handled by Google (Google Play support).
- If you need assistance for a direct web subscription, contact AITOPIA support (for example info@aitopia.ai) with your account details and request confirmation of cancellation.
What happens when you cancel
When you cancel a subscription purchased through AITOPIA’s website, your subscription normally remains active until the end of the current billing period and then will not renew. Access to paid features typically ends at the subscription expiry date. For app-store purchases, cancellation stops future renewals but your access usually continues until the end of the paid period managed by Apple or Google.
Cancellation does not necessarily delete your account or personal data; you should check AITOPIA’s privacy policy or request account deletion separately if you want your data removed. Keep copies of receipts or confirmation emails as proof of cancellation.
Will I get a refund?
AITOPIA’s publicly posted Terms of Use do not state a standard refund policy or a statutory 14‑day refund right, so there is no clear, published automatic refund entitlement for web purchases. If you believe you are entitled to a refund for a web subscription, contact AITOPIA support directly to request one and provide transaction details.
For subscriptions bought through the Apple App Store or Google Play, refunds are processed by Apple or Google under their respective policies; AITOPIA cannot directly refund in‑app purchases made through those platforms. Follow Apple’s or Google’s refund request process linked above.
Aitopia plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Basic | C$12.99 | Monthly | Access via in-app purchase (likely same features as basic plan) |
| Pro | C$24.99 | Monthly | Access via in-app purchase (likely same features as pro plan) |
| Premium | C$49.99 | Monthly | Access via in-app purchase (likely same features as premium plan) |
Your consumer rights in Canada
Under Canadian consumer protection frameworks, some provinces recognize cancellation or refund rights for digital products purchased online, but rules vary by jurisdiction and by the sales channel. Purchases made in‑app (App Store / Google Play) usually fall under Apple’s or Google’s terms and refund procedures. If you bought via the AITOPIA website, check federal guidance (Competition Bureau) and your provincial consumer protection office for whether a statutory cancellation right applies. For guidance, consult the Competition Bureau’s resources or your provincial consumer protection authority.
Customer experiences
Public reviews for AITOPIA include reports of difficulty cancelling, unauthorized charges, and dissatisfaction with customer support; several Trustpilot reviews characterize the service as a scam and describe challenges with access and confusing interfaces. There are also users who successfully manage or cancel subscriptions without issue, but negative reports about responsiveness and clarity appear frequently enough that extra care (saving receipts, screenshots, and confirmation messages) is advisable before and after subscribing.
Documentation checklist
- Account email and username used to subscribe
- Receipt or purchase confirmation (email or screenshot)
- Transaction ID or order number from your bank or app store
- Dates of subscription start and billing period
- Screenshots of subscription settings showing active subscription
- Any previous support request emails or ticket numbers
Common mistakes
Common mistakes include assuming the website can cancel an in‑app subscription (App Store and Google Play purchases must be cancelled through those platforms), forgetting to cancel before the next billing date, and not saving proof of purchase - which makes resolving disputes or requesting refunds more difficult. Another frequent error is relying on website help articles without reaching out to support when the cancellation button is not visible or behaves unexpectedly.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (aitopia.ai) | Depends - no clear published refund policy; contact AITOPIA support | Medium (depends on support response) |
| Apple App Store (iOS) | Handled by Apple under App Store refund rules | Low to Medium (follow Apple’s refund process; outcome varies) |
| Google Play | Handled by Google under Google Play refund rules | Low to Medium (follow Google’s refund process; outcome varies) |
After cancelling
After you cancel, retain confirmation emails or screenshots showing the cancellation and the end date of service. If you need a refund for a web purchase, contact AITOPIA support at info@aitopia.ai and include the documentation checklist items. For App Store or Google Play purchases, request refunds through Apple or Google using the links above. For questions about consumer rights in Canada, see the Competition Bureau’s guidance on digital products and contact your provincial consumer protection office if you believe local law provides additional remedies. Useful links: AITOPIA Help Center (help center), AITOPIA Terms (terms & conditions), Trustpilot feedback (Trustpilot reviews), Apple refunds (Apple support), Google Play refunds (Google Play support), Competition Bureau on digital products (Competition Bureau).
Address: 2810 North Church Street, Wilmington, DE 19802, USA