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Aiwit

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How Do I Cancel My Aiwit Subscription | Postclic
Aiwit
Aiwit 4/F Mirror Tower, 61 Mody Road, Room 406A
Tsim Sha Tsui East Hong Kong
privacy.policy@numLake.com
Cancellation of Aiwit contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Aiwit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Aiwit
Aiwit 4/F Mirror Tower, 61 Mody Road, Room 406A
Tsim Sha Tsui East , Hong Kong
privacy.policy@numLake.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Aiwit. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Aiwit: Easy Method

What is Aiwit

Aiwit is a consumer-facing app that provides cloud storage and device-related services (for example, camera/video cloud storage) through subscription plans. It is distributed on mobile platforms (App Store for iOS and Google Play for Android) and via a web/account interface, with paid tiers offering varying lengths of cloud storage access.

How to cancel Aiwit

  • App Store (iOS) - On your iPhone or iPad open Settings → iTunes & App Store → tap your Apple ID → View Apple ID → Account Settings → Subscriptions → select “Aiwit” → Cancel subscription. Note: you must cancel at least 24 hours before the end of the current period to avoid automatic renewal.
  • Google Play (Android) - Open Google Play → Menu (sidebar) → Subscriptions → Manage automatic renewal → select “Aiwit” → Cancel.
  • Web / account (via app) - Sign in to your Aiwit account and request termination via the account settings or support options. Termination normally occurs within approximately 5 business days; be aware that unused service fees may not be refundable when you terminate via this method.

What happens when you cancel

When you successfully cancel a subscription it will not renew at the next billing date. You typically retain access to paid features until the end of the current paid period; the service does not usually cut off immediately on cancellation. If you cancel via an app store (Apple/Google), billing and renewal are managed by that store - Apple or Google will stop future charges once cancellation is processed.

Account termination via the web or app may take several business days to complete and may not automatically delete your stored data; check the account settings or contact support if you need data removed. Keep confirmations (screenshots or emails) of cancellation or termination for your records.

Will I get a refund?

Refund eligibility depends on where and how you purchased the subscription and on the specific policy that applies. Aiwit’s stated policy for digital-product wrong purchases or personal reasons is that no refunds are provided in those cases. When terminating an account via the web/app, unused service fees may not be refundable.

There is a separate entity named “Aiwi” (different from Aiwit) for which documented refund policies exist: monthly subscriptions may be fully refundable within the first month if you are dissatisfied, annual subscriptions may be refundable within the first 45 days, and there are automatic-renewal grace windows (5 business days after a monthly renewal or 15 days after an annual renewal) where you may be able to get a full refund. If you believe your purchase falls under those Aiwi policies, contact that provider directly.

If you purchased through Apple or Google, refund requests for charges are typically handled through Apple’s or Google’s support/refund process - contact them directly for disputes or refund requests in addition to contacting Aiwit support. Given reported complaints about limited refunds via Aiwit, save all evidence (receipts, screenshots) when requesting a refund.

Aiwit plans and pricing

Plan Price Period Features
Monthly (Cyclic 15‑day use 1 month) US$3.99 Monthly Monthly cloud storage subscription
6‑Month Plan (R‑cycle 30‑day service 6 month) US$28.99 6 months Semi‑annual cloud storage subscription
Annual Plan (R‑cycle 30‑day service 1 year) US$29.99 Annual Annual cloud storage subscription

Your consumer rights in Canada

Under Canadian federal and provincial consumer protection laws for digital commerce, merchants must disclose auto‑renewal terms, cancellation methods, and refund policies before purchase. Consumers commonly have a reasonable cooling‑off right (often around 14 days) where cancellation may be permitted if full service has not been provided, unless the seller has clearly and lawfully excluded such rights. Any negative‑option billing (automatic renewal) must be clearly disclosed and consented to at the point of sale.

Compare these rights against the vendor’s disclosures: a strict no‑refund policy for digital mistakes or personal reasons may conflict with consumer expectations unless it was clearly communicated before purchase. If you believe a disclosure was inadequate or your statutory rights have been breached, you can raise the issue with your provincial consumer protection office or seek further remedies through the applicable consumer protection authority.

Customer experiences

Public reviews show multiple negative experiences: several users report difficulty locating in‑app cancellation options and unexpected charges, complaints about app quality (lag, confusing UI, ads, unreliable video), forced cloud subscriptions to view footage, and slow or unresponsive customer service even after cancelling. There are also reports of continued billing after users thought they had cancelled.

There are fewer publicly documented positive reviews in the sources summarized here; when evaluating the service, keep these reports in mind and preserve clear evidence of your cancellation and billing history so you can escalate quickly if charges continue.

Documentation checklist

  • Receipts or purchase confirmation (from Apple/Google or Aiwit), including date and transaction ID
  • Screenshots of subscription status and cancellation screens (including timestamps)
  • Emails or in‑app messages confirming cancellation or termination
  • Billing statements showing the charge you wish to dispute
  • Any correspondence with Aiwit support, including dates and message content
  • If you send a letter, keep a copy and proof of delivery (registered/certified mail tracking)

Common mistakes

Many users assume deleting the app cancels their subscription - it does not; subscriptions must be cancelled through the App Store, Google Play, or the account settings as outlined above. Another frequent mistake is waiting until too close to the renewal window: iOS requires cancellation at least 24 hours before the period ends to avoid auto‑renewal. Users sometimes fail to save cancellation confirmations or to check the payment method for ongoing charges after cancellation, which makes disputes harder to resolve. Also, contacting support only through the app without keeping records can prolong resolution.

Comparative recap

Method Refund Difficulty
App Store (iOS) Refunds handled by Apple’s refund process; Aiwit’s policy states no refunds for wrong purchases/personal reasons. Low for cancelling in Apple settings; users report that in‑app cancellation can be opaque.
Google Play (Android) Refunds handled by Google Play refunds process; Aiwit’s policy states no refunds for wrong purchases/personal reasons. Low for cancelling via Google Play subscriptions menu.
Web / account (via app) Termination via account may not provide refunds for unused service fees; separate “Aiwi” refund rules may apply only to that entity. Medium to high - termination can take ~5 business days and users report customer service delays.

After cancelling

After you cancel, save any confirmation screens or emails and monitor your bank or card statements for continued charges. If you need a refund, first use the refund process for the platform you bought from (Apple or Google) or contact Aiwit support with your documentation. For Apple support see Apple subscriptions and purchases. For Google Play see Google Play subscriptions. If you do not receive a response or charges continue, consider contacting your card issuer to dispute unauthorized charges and retain all supporting evidence.

If you prefer sending a written termination for traceability, use registered/certified mail and keep proof of posting and delivery.

Address

Aiwit

4/F Mirror Tower, 61 Mody Road, Room 406A, Tsim Sha Tsui East

FAQ

To cancel your Aiwit subscription on the App Store, go to Settings on your iPhone or iPad, tap on iTunes & App Store, select your Apple ID, view your account settings, navigate to Subscriptions, select Aiwit, and then cancel your subscription. Remember to cancel at least 24 hours before the end of the current period.

When you cancel your Aiwit subscription, you will retain access to the paid features until the end of the current billing period, meaning your service will not cut off immediately upon cancellation.

Refund eligibility depends on how you purchased your subscription. Aiwit generally does not provide refunds for wrong purchases or personal reasons. If you cancel via the web, unused service fees may not be refundable.

Aiwit offers several subscription plans: a Monthly plan for US$3.99, a 6-Month plan for US$28.99, and an Annual plan for US$29.99, each providing varying lengths of cloud storage access.

To ensure your cancellation request is processed, you can send it in writing via registered postal mail or email, and keep proof of your cancellation for your records. Check your contract or bill for the official cancellation channels.