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Cancellation service #1 in Canada
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I hereby notify you of my decision to terminate the contract relating to the Akismet service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Akismet: Easy Method
What is Akismet
Akismet is an automated spam-filtering service commonly used with WordPress to detect and block spam comments and form submissions. It runs checks on incoming content and flags or discards items it believes are spam, helping site owners reduce unwanted messages and moderation time.
How to cancel Akismet
Most Akismet subscriptions are managed through your WordPress.com account on the web. There are no explicit published instructions for cancelling directly through the App Store or Google Play; those subscriptions appear to be managed via WordPress.com as well, so check where you were billed before proceeding.
- Log into your WordPress.com account and go to your Akismet account or subscription page.
- Find the active Akismet subscription and click "Edit" (or the equivalent action link) next to that subscription.
- Choose "Cancel" or "Remove subscription" and confirm the cancellation when prompted.
What happens when you cancel
When you cancel, your subscription stops future automatic renewals. You will generally retain access to any paid features for the remainder of the paid period already billed (for example, until the end of the current month or year), but after that period ends you will lose the paid-tier protections and any associated features. Cancellation does not automatically delete account data or previously marked spam; if you need data removed, contact support.
Will I get a refund?
Refund eligibility depends on the plan and when you request the refund. Yearly plans are eligible for a full refund if requested within 14 days of purchase. Monthly plans are eligible for a full refund of the current month’s charges if requested within 7 days of purchase. If you cancel outside those timeframes, cancellation is still possible but refunds are generally not provided. If you were billed through a third party (for example, the App Store or Google Play), refund handling may follow that third party's processes - check where the charge originated and contact the billing provider if needed.
Akismet plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Personal | Name Your Price (often free or self-selected) | Annual or Monthly | Spam protection for personal sites |
| Pro - small usage tier | US$9.95/month (billed yearly) | Monthly (yearly billing) | 500 spam checks per month, up to 1 site |
| Pro - multi-site tiers | US$19.90 / US$29.85 / US$39.80 per month (billed yearly) | Monthly (yearly billing) | More spam checks and multiple sites |
| Business | US$49.95/month (billed yearly) | Monthly (yearly billing) | Unlimited sites, priority email support, 5,000 spam checks/month |
| Enterprise | Custom (examples: US$135/month for 15k API calls; US$200/month for 25k calls; billed yearly) | Monthly (yearly billing) | Unlimited sites, dedicated support |
Your consumer rights in Canada
If you reside in Canada (a designated country under Akismet’s terms), the relevant agreement and privacy controller for some matters is Automattic A8C Ireland Ltd. rather than Automattic Inc. This can affect how data and contractual matters are handled; for billing and refund questions, follow the billing source (WordPress.com or app store) and contact support for issues that implicate consumer-rights protections in Canada.
Customer experiences
Many users find Akismet effective at reducing the volume of obvious spam and appreciate the reduction in moderation work. However, some users report false positives where legitimate commenters are flagged as spam, which can block genuine posts and require manual review. Experiences vary by site and traffic patterns, so some users pair Akismet with manual checks or additional moderation workflows.
Documentation checklist
- WordPress.com account credentials (email and password)
- Details of the Akismet subscription (plan name, billing date, receipt or invoice)
- Payment method or billing statement showing the charge (for refund requests)
- Contact information and a brief note describing the reason for cancellation or refund request
Common mistakes
Common mistakes include trying to cancel through the Akismet plugin settings in WordPress without accessing the WordPress.com account that manages the subscription, or assuming App Store / Google Play subscriptions are cancelled the same way as web subscriptions. Another frequent error is missing the refund window - requests after 7 days (monthly) or 14 days (yearly) are often ineligible for a refund. Always verify where the charge appeared on your card or account before starting cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (via WordPress.com account) | Refund eligible: yearly plans within 14 days; monthly plans within 7 days; otherwise typically no refund | Low - straightforward via account subscription settings |
| App Store / Google Play | No explicit published cancellation instructions; subscriptions appear managed via WordPress.com. If billed through Apple/Google, use their refund processes or check billing source. | Medium - may require using app-store billing support or confirming where charge originated |
| By mail (postal cancellation) | Refunds depend on billing source and timing; not a standard or fast refund method | High - slow and less commonly used; use only if other methods are unavailable |
After cancelling
After you cancel, monitor your email and WordPress.com account for confirmation of cancellation and any refund-processing messages. If you need help, consult Akismet and WordPress support resources, and if your charge was billed through Apple or Google, contact their support for refunds. If you require privacy or contractual assistance relevant to Canadian residence, check Automattic’s privacy and support pages or contact their listed controllers.
Useful links: Akismet account and support pages - Akismet account, WordPress.com Akismet support, and general Automattic information at automattic.com.
Address
If you prefer to send written cancellation notice by mail, use the general Automattic mailing address:
Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA