Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Alidrop
1055 West Hastings Street
V6E 2E9 Vancouver
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Alidrop service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Alidrop: Easy Method
What is Alidrop
Alidrop is a dropshipping automation service that integrates with e-commerce platforms to help merchants import products, manage inventory and orders, and automate fulfillment workflows. It offers subscription plans to access its features and provides customer support and documentation through its website.
How to cancel Alidrop
- Sign in to your Alidrop account on the web.
- Open Account or Settings and locate the Subscription or Billing section.
- Select the active plan and choose Cancel subscription (follow any on-screen confirmation prompts).
- Confirm cancellation and wait for the confirmation notification or email; retain that confirmation as proof.
- Note: Subscriptions automatically renew unless canceled at least 24 hours before the renewal date; uninstalling the Alidrop app (for example from Shopify) does not cancel the subscription. For the official policy see Alidrop Refund Policy.
What happens when you cancel
Cancelling the subscription prevents future automatic renewals and stops further billing for subsequent periods. Alidrop’s published policy emphasizes that cancellation must be completed via account settings and that uninstalling an app does not substitute for cancellation. Because Alidrop’s refund policy disallows prorated or partial refunds for unused time, you should assume cancellation will not trigger a refund unless you are within a stated free trial.
Alidrop’s public policy does not clearly promise continued access after cancellation; to avoid losing work or data, export any important product, order, or account data before you cancel and keep your cancellation confirmation for reference.
Will I get a refund?
Alidrop’s stated policy is that refunds are not provided for unused subscription time, mid‑cycle cancellations or periods of inactivity. Monthly plans include a 7‑day free trial; if you cancel during that trial, you should not be charged. After the trial ends, monthly subscriptions are not refundable. Annual plans have no trial and are described as strictly non‑refundable once payment is processed. Failure to cancel within the required timeframe (at least 24 hours before renewal) does not entitle you to a refund. See the official policy at Alidrop Refund Policy.
Alidrop plans and pricing
| Plan | Billing period | Trial | Refunds |
|---|---|---|---|
| Monthly | Monthly | 7‑day free trial | No refunds after trial ends |
| Annual | Yearly | No trial | Strictly non‑refundable once paid |
Your consumer rights in Canada
Under Canadian consumer protection frameworks (provincial and territorial statutes), digital subscription services are generally required to provide clear information about cancellation and refund procedures before purchase. Ambiguity - such as implying that uninstalling an app cancels a subscription when cancellation must instead be done in account settings - could be considered misleading under applicable consumer protection laws.
Provincial consumer protection acts and rules about automatic renewals may provide consumers with rights around cancellation notices and refunds for automatic renewals in some circumstances. If you were charged despite a timely cancellation supported by documentation (for example a cancellation confirmation email), you may have grounds to dispute the charge with your payment provider and to file complaints with the relevant provincial consumer protection agency or the Competition Bureau.
Customer experiences
User reviews are mixed. Positive reviews on platforms such as Trustpilot note the app’s feature set, automation for dropshipping, useful inventory management and shipment updates, and an intuitive interface. These users highlight ease of setup and a wide product selection.
Negative feedback includes several reports of customers being charged despite cancelling during or after the free trial and being denied refunds. Complaints also describe a lack of reminders before trial expiry, difficulty navigating cancellation in the interface, and at least one documented complaint to the BBB where a user reported being charged after cancelling. Some reviewers describe the business as having a strict no‑refund policy or aggressive billing practices.
Documentation checklist
- Account email address and username used with Alidrop
- Subscription start date, renewal date, and plan type (monthly/annual)
- Screenshot or copy of your cancellation confirmation (email or on‑screen) and the date/time stamp
- Transaction record or card statement showing charges you dispute (transaction ID if available)
- Copies/screenshots of relevant Alidrop policy pages (refund policy) and any correspondence with Alidrop support
Common mistakes
Common mistakes include uninstalling the Alidrop app from a storefront platform believing that will stop billing - Alidrop explicitly notes this does not cancel subscriptions. Another frequent error is missing the 24‑hour cancellation cutoff before the renewal date (or not receiving/monitoring trial expiry reminders) and assuming a refund will be granted after an unwanted renewal. Failing to keep the cancellation confirmation or transactional evidence makes disputes harder to resolve. Expect that App Store or Google Play procedures are not documented by Alidrop; do not rely on mobile‑store cancellation unless you have confirmation from Alidrop.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Alidrop web account settings | No refund (except if canceled within the 7‑day free trial for monthly plans) | Low - straightforward if you can access the account and follow the cancellation flow |
| Uninstall Alidrop app (e.g., Shopify) | No - uninstalling does not stop billing according to Alidrop | Easy to perform but ineffective for stopping subscription renewal |
| Cancel via App Store / Google Play | Unclear - Alidrop’s public policy does not describe cancellation via mobile stores; refunds are unlikely per Alidrop’s stated policy | Unclear - not documented by Alidrop and may not be supported for stopping Alidrop billing |
After cancelling
After you cancel, keep the cancellation confirmation and exported copies of any important account data. If you were charged after a documented, timely cancellation, contact Alidrop support and submit your documentation; you can also dispute the charge directly with your card issuer or payment provider. Helpful links: Alidrop Refund Policy - alidrop.co/refund-policy; Trustpilot reviews - ca.trustpilot.com (Alidrop reviews); BBB complaint page - bbb.org (Alidrop complaint). For consumer protection guidance in Canada, consider the Competition Bureau - competitionbureau.gc.ca - or your provincial consumer protection office (for example consumerprotectionbc.ca).
Address
1700‑1055 West Hastings Street, Vancouver, BC V6E 2E9, Canada