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Cancellation service #1 in Canada
Any.Do is a cross‑platform task management and calendar app that helps users create to‑do lists, set reminders and organize tasks on mobile and desktop devices. It offers a free tier and paid plans (Personal Premium, Family and Teams) with additional features such as advanced reminders, integrations and collaboration tools.
When you cancel, your paid plan remains active until the end of the current billing period; you will retain premium features through that date but the subscription will not auto‑renew. Cancelling does not automatically delete your Any.Do account or data - tasks, lists and account settings remain unless you explicitly delete your profile. Note that simply uninstalling the app or deleting the profile does not necessarily stop billing; cancellation must be completed through the purchase platform or via the web settings as described above.
Any.Do’s published refund eligibility is limited: Premium, Family and Monthly Teams purchases are eligible for a refund if requested within 48 hours of payment; Yearly Teams purchases are eligible within 14 days. After those windows there are no prorated or partial refunds. If you purchased through Apple or Google Play, those platform operators have their own refund processes and timeframes and you may request a refund from them in addition to contacting Any.Do. For Any.Do’s policy see: Any.Do cancellation & refund article.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium Monthly | C$13.49 | Monthly | Advanced personal productivity features (custom color tags, advanced recurring reminders, WhatsApp integration, unlimited Moments, etc.) |
| Premium Yearly | C$78.99 | Annual | Same Premium features, billed annually (≈ C$6.58/month) |
| Estimated Annual (web checkout) | ≈ C$244.40 | Annual | Full Premium access; user‑reported web/foreign‑currency billing can result in higher CAD totals |
In Canada, consumer rights for digital subscriptions can vary by province. Apps purchased via Apple’s App Store or Google Play are subject to Apple’s and Google’s refund and dispute processes; those platform terms may affect your ability to receive a refund. Any.Do’s internal refund windows (48 hours / 14 days) apply to direct purchases but do not override platform procedures. If you believe a policy is unfair or you have an unresolved dispute, provincial consumer protection offices (for example, Ontario or British Columbia) provide complaint mechanisms. Specific legal rights depend on the province and the channel through which you purchased.
Users commonly praise Any.Do for ease of use, reliable cross‑platform sync, and useful productivity features - for example, positive reviews on Capterra note the app is “simple to use” and a solid to‑do list solution: Capterra (Canada). At the same time, some reviewers on Trustpilot in Canada have reported frustration with refund refusals or the short refund window, describing poor experiences when they sought refunds after the eligibility window: Trustpilot (CA). Overall, experiences vary by purchase channel and timing of refund requests.
Users often assume uninstalling the app or deleting their profile stops billing - it does not; cancellation must be made through the original purchase channel. Another frequent error is cancelling on the wrong platform (for example cancelling on the web when the subscription was bought through Apple), which can leave the subscription active and recurring. Waiting beyond the stated refund window (48 hours for most personal plans; 14 days for yearly Teams) and then expecting a prorated refund is also a common misunderstanding.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Request refund via Apple; Any.Do notes internal eligibility but Apple’s process may apply | Low - Medium (use iOS settings & Apple refund request) |
| Google Play (Android) | Request refund via Google Play; Any.Do’s 48‑hour rule applies for its direct refunds | Low - Medium (use Play Store & Google refund flow) |
| Web (Any.Do / Stripe) | Any.Do refund windows apply (48 hours for most; 14 days for Yearly Teams); contact Any.Do support | Low (manage subscription in web settings; contacting support may be required) |
After you cancel, keep your confirmation (screenshots or emails) and check that auto‑renewal is turned off in the platform where you purchased. If you need a refund within the eligibility window, contact Any.Do support and, if applicable, submit a refund request to Apple or Google using their official channels: Any.Do support: How to cancel; Apple refunds: Apple refund requests; Google Play refunds: Google Play refund policy. If you require a formal contractual notice or have an unresolved dispute, consider sending documentation by registered mail (recommended for reliability) to the company address below.
Any.do Inc.
16850 Collins Ave, Suite 112‑306
San Francisco, California 33160
United States
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Written by Charlotte Lavoie
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.