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Cancellation service #1 in Canada
Astrologia.World is an online service that offers astrology, horoscope and palmistry readings via web and mobile channels. The service appears to use trial offers and in‑app or web subscriptions to deliver personalised reports and ongoing content.
Users access readings through the company website and through apps on mobile platforms; however, public reports indicate that billing and subscription handling across those channels is inconsistent.
Cancellation methods depend on how you subscribed (direct on the website, via Apple App Store, or via Google Play). User reports indicate that website and email cancellations can be unreliable and sometimes require clicking a hidden confirmation link. On iOS some users report no visible subscription in Apple subscriptions; on Android the process is described as opaque. Because of these problems, document every step and follow multiple routes if necessary.
When cancellation is successful you should expect that auto‑renewal stops at the end of the current billing period and you will no longer be charged for future periods. Immediate access to paid content may or may not be revoked depending on the company’s terms - some services stop access immediately, others allow access until the paid period ends.
Cancellation typically does not automatically delete your account or personal data. If you want your personal data removed, request account deletion explicitly and retain written confirmation. Given reports of unreliable cancellation confirmations, keep records proving when you cancelled and any confirmation messages you receive.
Refunds appear inconsistent based on user reports. Many users report refund requests were denied - even after cancelling promptly or after a $1 trial - because customer service referred to agreed‑to terms. Several reviewers report additional charges (for example, follow‑on charges around $19.99 - $28.99 USD) and state their refund requests were refused.
There may be exceptions depending on how you paid and local consumer protection laws. If you paid through Apple or Google, you may be able to request a refund through those platforms. If payment was direct to the company, your bank or card issuer may be able to help with a dispute for unauthorized or misleading charges. Keep in mind that successful refunds are not guaranteed and reported outcomes vary.
| Plan | Price (CAD) | Notes |
|---|---|---|
| Varies | Varies | User reports mention $1 trials and subsequent USD charges (e.g., $19.99 - $49.99), but no verifiable CAD pricing was found. |
Canadian consumers have protections against deceptive practices and, depending on the province, rights related to online purchases and automatic renewals. If a merchant misrepresents terms or charges without proper consent, provincial consumer protection offices and federal agencies may be able to help. Policies and remedies vary by province and by the payment method you used.
Because Astrologia.World has been reported to use unclear cancellation and refund processes, Canadian users may need to escalate by documenting everything, contacting their card issuer to dispute charges, and filing complaints with provincial consumer protection authorities or federal offices if needed.
Reviews are mixed but skew negative on billing and customer service. Many customers report deceptive billing practices such as hidden fees, unexpected charges after a $1 trial, and difficulty cancelling or getting refunds. Several reviewers explicitly label the service misleading and report that refund requests were refused.
On the positive side, some users describe the readings as accurate or insightful; a small number report satisfaction with the content. However, billing and support issues are the dominant themes in public feedback.
Common errors include relying solely on an emailed cancellation request without saving proof, assuming Apple or Google will always show the subscription (some users report no visible listing), failing to click required confirmation links in cancellation emails, and waiting too long to contact the bank after repeated charges. For example, a user who sent a single cancellation email without saving the reply that contained a hidden confirmation link later reported continued billing.
| Method | Refund | Difficulty |
|---|---|---|
| Website / Email | Often denied or inconsistent according to user reports | High - users report hidden confirmation links and continued charges |
| Apple App Store (iOS) | Refunds may be possible via Apple but users report subscriptions sometimes do not appear in Apple subscriptions | High - some users required Apple/hidden links or bank intervention |
| Google Play (Android) | Unclear; no verified public reports of consistent successful cancellations or refunds | High - process described as opaque |
| Bank / Card issuer | Possible to dispute charges; success depends on issuer and evidence | Medium - High - requires documentation and may take time |
After you cancel, monitor your bank and card statements for further charges and retain all cancellation confirmations. If you continue to be billed, contact your payment provider to dispute the charge and request a stop to recurring payments. For subscriptions billed through Apple or Google, use their refund and dispute processes (see links below).
Helpful pages:
Cancel subscriptions on your iPhone, iPad, or iPod touch (Apple Support)
Cancel subscriptions on Google Play
Financial Consumer Agency of Canada - for guidance on disputing card transactions.
Office of Consumer Affairs (Government of Canada) - for information on consumer protections and filing complaints.
If you need to send a formal cancellation or complaint letter, the address cited by user reports is:
Panayioti Tsangari 14, 1st Floor, Office 1E, Germasogeia, 4047 Limassol, Cyprus
For best proof of delivery, send your cancellation letter by registered/trackable mail (for example, raccomandata A/R) and keep the tracking receipt and a copy of the letter.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mason Young
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.