Cancellation Authorify: Easy Method

What is Authorify

Authorify is a subscription-based service and platform that helps authors produce, publish, and market books through a combination of digital tools, templates, training, and optional printed-book services. Plans range from digital-only subscriptions to higher tiers that include printed books and additional distribution or done-for-you services.

The company operates under a written Terms of Use that sets out billing, cancellation, and refund rules, and displays prices in USD on its public pricing page.

How to cancel Authorify

• Cancel in your Authorify account: sign in, go to Plans and Billing, and cancel before your next scheduled billing date to avoid further charges.
• Cancel by email: send a cancellation request to [email protected] with your account email, plan name, and a request to cancel; retain the reply as confirmation.
• Timing and plan differences: monthly plans must be cancelled before the next billing period to stop renewal; annual plans can be cancelled but access continues until the paid period ends (no prorated refunds); annual‑billed‑monthly plans require completion of the full 12 contracted payments even if you cancel early.
• Done‑for‑You and custom book orders are final sale: cancellations must be submitted at least three business days before the next billing to avoid future charges, but work already completed and books already ordered are non-refundable.
• Credits and other account balances: unused credits expire immediately on cancellation and are non-refundable.
• If you are billed through a third party (App Store or Google Play), check that billing source; Authorify’s Terms do not describe App Store/Play cancellation and you may need to cancel or manage that subscription through the relevant app store in addition to or instead of your Authorify account.

What happens when you cancel

When you cancel a monthly subscription before the next billing, renewal stops and you will not be billed again; for annual subscriptions you will typically retain access for the remainder of the paid year but the subscription will not renew. For annual‑billed‑monthly plans, cancellation does not eliminate your obligation to complete all 12 contracted payments.

Unused Credits issued as part of a subscription expire immediately upon cancellation and have no cash value. Done‑for‑You services and custom book orders that are already in progress or shipped remain non-refundable even if you cancel ongoing subscription access. Keep copies of confirmation emails - proof of cancellation and timestamps are important if a dispute arises.

Will I get a refund?

Authorify’s Terms state that all subscriptions (monthly, annual, and annual‑billed‑monthly) are non-refundable and that no prorated refunds are offered. Custom book orders and Done‑for‑You services are final sale and non‑refundable. Credits are non‑refundable and expire on cancellation.

There is a limited Win‑Back Guarantee referenced in the Terms that may apply to some short‑term, non‑recurring memberships if specific onboarding and review steps are completed within a stated timeframe; check the Terms or ask support for details. Under Canadian consumer law, there is generally not a statutory 14‑day refund once digital content or services have begun, so statutory rights are unlikely to override Authorify’s written no‑refund policy after activation.

Authorify plans and pricing

All official rates are shown in USD on Authorify’s site; no CAD pricing is published. Canadian customers should expect USD billing and possible currency conversion, bank or card fees.

Your consumer rights in Canada

Canadian consumer protection generally provides some cancellation rights for certain online purchases, but those rights do not typically permit cancelling a digital subscription after the service has started or digital content has been delivered. Authorify’s Terms specify that subscriptions and many services are non-refundable, and that position is consistent with common Canadian rules that disallow a statutory 14‑day cancellation once digital content or services commence.

Provincial laws (for example, Ontario’s Consumer Protection Act) offer remedies for deceptive practices, unconscionable terms, or failure to deliver contracted services, but they do not automatically override clear contract terms that state “no refunds” once services have begun. If you believe Authorify engaged in deceptive behaviour or failed to provide contracted services, consider contacting your provincial consumer protection office or seeking legal advice.

For general guidance on digital sales and consumer rights see the company’s Terms of Use and public consumer resources such as: digital sale guidance and Ontario’s statutes at ontario.ca.

Customer experiences

Many customers praise Authorify’s staff, coaches, and support team for being knowledgeable, patient, and helpful; users often compliment the platform’s templates, training videos, marketing tools, and book-editing support. Positive reviews commonly name individual team members and highlight ease of use.

A minority of reviewers report negative experiences such as frequent promotional webinar invitations, difficulty finding clear contact details for support or a direct representative, and frustration with perceived aggressive outreach. These mixed experiences suggest service quality can vary by account and by the level of direct support selected.

Documentation checklist

• Account email and username; plan name and billing cycle (monthly/annual)
• Last invoice or charge date and amount; payment method details (card, bank)
• Screenshots or PDFs of cancellation requests, confirmation messages, and any support replies
• Order numbers for Done‑for‑You or custom book orders and any delivery/shipping confirmations
• Bank or card statements showing charges you wish to dispute

Common mistakes

Failing to cancel before the next billing date is the most frequent error - many customers expect a prorated refund or immediate stop after requesting cancellation, but Authorify’s Terms require timely cancellation to avoid the next charge. Example: requesting cancellation the day after a monthly renewal will usually not prevent that month’s charge.

Another common mistake is assuming unused credits or prepaid balances are refundable; according to the Terms, credits expire on cancellation and hold no cash value. Customers also sometimes forget to check whether they were billed through the App Store or Google Play; cancelling only in the Authorify account may not stop third‑party billing.

Comparative recap

After cancelling

Save every confirmation and any reply from Authorify as a PDF or screenshot and monitor your card or bank statement for unexpected charges. If an unwanted charge occurs after you cancelled, contact Authorify support at [email protected] and provide your cancellation proof, invoice number, and timestamps.

If Authorify does not resolve a billing dispute, you may consider contacting your card issuer to request a chargeback or dispute the charge (check card issuer timelines), or seek assistance from your provincial consumer protection agency. For reference, Authorify’s Terms of Use are available at Authorify Terms of Use, and customer reviews are available at Authorify on Trustpilot. As an additional option, if you need to send written cancellation or a dispute by mail, the physical address on file is below; some customers choose registered mail for proof of delivery.

Address

3500 Beachwood Court #203, Jacksonville, FL 32216, USA