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Cancellation Avatoon: Easy Method
What is Avatoon
Avatoon is a mobile and web service for creating personalized cartoon-style avatars and emoji. It offers free features alongside paid subscriptions and one-time purchases that unlock premium tools, assets, or avatar creation capabilities.
How to cancel Avatoon
- iOS (App Store): Subscriptions typically auto-renew annually after a 3‑day trial. To stop renewal, open Settings > [your name] > Subscriptions (or go to your iTunes Account Settings) and turn off auto‑renewal for Avatoon at least 24 hours before the end of the current period. See the App Store listing: Avatoon on the App Store.
- Google Play: Open the Google Play Store app > Menu > Subscriptions > select “Avatoon® - Avatar Maker” > Cancel subscription. For step guidance see a Play Store cancellation guide: Cancel via Google Play.
- Web / Direct purchases: Avatoon’s official channels do not publish a clear universal cancellation flow for direct web subscriptions. If you purchased on Avatoon.net, use the site’s Refund Request Form or contact support as instructed on their site: Avatoon Refund Request Form.
- By mail (registered letter): If you prefer postal cancellation/notification, send a registered letter (raccomandata A/R) to the contact address: 30 N Gould St Ste 23031, Sheridan, WY 82801, United States. Include order details and a clear cancellation request.
What happens when you cancel
When you cancel a subscription through the App Store or Google Play, the subscription typically remains active until the end of the paid period and then does not renew. Cancelling does not automatically delete your Avatoon account or content - your avatar and any saved data may remain accessible under your account settings. For direct purchases, outcomes depend on Avatoon’s handling of the request; there is no clearly published universal policy, so you should retain evidence of your cancellation and any correspondence.
Will I get a refund?
Avatoon does not explicitly publish a 14‑day statutory refund or "right of withdrawal" for Canada. For in‑app subscriptions made through Apple or Google, refunds must be requested from Apple or Google under their store policies. For purchases made directly on Avatoon.net, Avatoon provides a Refund Request Form but does not publicly state specific time limits or guaranteed conditions for refunds. If a charge was unauthorized or clearly erroneous, you may also dispute the charge through your payment provider or the store (Apple/Google) according to their dispute procedures.
Avatoon plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑Month Premium | C$16.49 (displayed as $16.49 USD in Canadian App Store) | Monthly | Access to Avatoon Premium features |
| 1‑Year Premium | C$74.99 (displayed as $74.99 USD in Canadian App Store) | Annual | Full‑year access to Avatoon Premium |
| Avatar Unlock | C$2.99 (displayed as $2.99 USD in Canadian App Store) | One‑time | Unlock avatar creation |
Your consumer rights in Canada
Canadian consumer protections for digital goods vary by province. There is no general 14‑day automatic refund right for online digital purchases in Canada unless the seller offers one. Some guidance interprets a short cancellation window for certain digital contracts, but Avatoon does not appear to advertise a statutory cancellation period. For store purchases, Apple and Google have their own refund and dispute processes which consumers can invoke for unauthorized or incorrect charges. If you believe a charge is fraudulent or that Avatoon has breached an advertised promise, you may also contact your bank or card issuer to dispute the charge and file a complaint with your provincial consumer protection office.
Customer experiences
Reviews are mixed. Many users praise Avatoon for easy avatar creation, customization options and quality designs, describing service as responsive and quick for certain orders. At the same time, recurring negative feedback includes intrusive ads, technical problems importing photos or camera failures, and complaints about ordered physical items or commissioned products being delayed, delivered as sketches only, or not meeting expectations. Several reviewers also report limited responsiveness or dissatisfaction with revision options for paid orders.
Documentation checklist
- Receipt or transaction ID, purchase date, account email (App Store/Google/Avatoon.net), screenshots of subscription or order page, any confirmation emails, and copies of support correspondence or registered‑mail tracking if applicable.
Common mistakes
Common errors include trying to cancel inside the Avatoon app instead of through the platform that billed you (App Store or Google Play), which won’t stop auto‑renewal; waiting until the day of renewal - iOS requires auto‑renewal disabled at least 24 hours before the period ends; assuming a cancellation equals an automatic refund; and failing to keep receipts or screenshots that help if you need to request a refund or dispute a charge. Another frequent issue is not checking which Apple/Google account or email was used for purchase, leading to difficulty locating the subscription.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds via Apple store policies; cancellation prevents future renewals but does not guarantee refund | Medium - Apple account navigation required |
| Google Play | Refunds via Google Play policies; cancellation prevents future renewals but does not guarantee refund | Easy - cancellation in Play Store is straightforward |
| Web / Avatoon.net (direct) | Refunds handled by Avatoon using a Refund Request Form; no public guaranteed policy | Hard - process and outcome are unclear publicly |
| Registered mail to US address | No guaranteed refund; serves as formal cancellation/notice and evidence | Hard - slower, manual and may require follow up |
After cancelling
Keep confirmation screenshots, receipts and any support messages. If you paid via Apple or Google, contact their support or use their refund request flows to ask for a review of your charge (links above). If you used Avatoon.net, submit the Refund Request Form on their site and follow up with support; keep copies of all correspondence. If you encounter unauthorized charges or no response, consider contacting your card issuer to dispute the transaction and, if needed, your provincial consumer protection office. Helpful links: App Store listing - Avatoon on the App Store; Google Play cancellation help - Cancel via Google Play; Avatoon refund form - Avatoon Refund Request Form; third‑party refund/cancellation guidance - Store refund guidance.
Address
30 N Gould St Ste 23031, Sheridan, WY 82801, United States
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Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Avatoon subscription on iOS, go to Settings > [your name] > Subscriptions, find Avatoon, and turn off auto-renewal at least 24 hours before the current period ends. You can also cancel in writing via registered mail.
Refunds for Avatoon subscriptions depend on the platform used for purchase. For Apple or Google subscriptions, you must request refunds from them under their policies. For direct purchases, use the Refund Request Form, but note there’s no guaranteed refund.
After canceling your Avatoon subscription, your account and saved data remain accessible until the end of the paid period. Cancelling does not delete your account or avatar.
Yes, you can cancel your Avatoon subscription via registered mail. Include your order details and a clear cancellation request in your letter sent to 30 N Gould St Ste 23031, Sheridan, WY 82801, United States.
Avatoon offers a 1-Month Premium plan for C$16.49 and a 1-Year Premium plan for C$74.99, both providing access to premium features. You can also unlock avatar creation for a one-time fee of C$2.99.