Cancellation Big Motion Ai: Easy Method

What is Big Motion Ai

Big Motion Ai is a subscription-based service that creates automated video content using AI. It is offered through the company's website and, in some cases, through third-party app platforms; subscriptions provide access to the online dashboard and billing portal where users manage plans and generate content.

How to cancel Big Motion Ai

• Via website dashboard: Sign in to your Big Motion Ai account, open the Billing or Billing Dashboard area, select "Manage Subscription" and follow the cancellation prompts. The Billing Dashboard can also be reached from the invoice email. Cancellation takes effect at the end of the current billing cycle.
• By email: Send a cancellation request to [email protected] including your account email, subscription ID (if known), transaction details and a clear statement that you wish to cancel immediately.
• If you subscribed through Apple App Store or Google Play: Cancel via your Apple or Google account subscription settings; Big Motion Ai’s site does not provide platform-specific cancellation controls for those purchases and cannot directly cancel App Store/Google Play subscriptions for you.
• Formal notice: For a formal legal notice you may send a registered/return‑receipt letter to the company’s registered address: Perfomante video ads UAB, K. Kalinausko g. 24‑401, Vilnius, Lithuania.

What happens when you cancel

When you cancel through the website "Manage Subscription" or by confirmed support email, your cancellation is recorded and the subscription remains active until the end of the current paid billing cycle; you will not be charged for the next cycle. You retain access to features and any content you created until the subscription expiry date. After the subscription ends, access to subscriber-only features is typically removed; account data and generated content handling follow the provider’s privacy and data-retention terms. If you cancel an App Store or Google Play subscription, those platforms control the cancellation timing and access.

Will I get a refund?

Refunds for purchases made directly on the Big Motion Ai website are only provided where required by law and, in practice, only for verified technical issues; requests must be made within 30 days and before the subscription ends. Absent these conditions, payments are generally non‑refundable according to the provider’s terms. For residents of the EEA and Switzerland a 14‑day statutory withdrawal right exists but Big Motion Ai states it obtains user consent to immediate service delivery, which may waive that right; a partial refund could apply if service has already started. California and Connecticut residents have a statutory three business day cancellation right for a full refund. Purchases made via the Apple App Store or Google Play are governed by Apple’s and Google’s refund policies - Big Motion Ai cannot issue refunds for third‑party platform purchases.

Big Motion Ai plans and pricing

Your consumer rights in Canada

Under Canadian consumer protection laws, rights for digital content and contracts vary by province; consumers may have a statutory right to cancellation or refund within a reasonable period depending on local rules. Big Motion Ai’s published terms disclaim refunds except where law requires, but that disclaimer does not override provincial consumer-protection statutes. If you are in Canada and believe a refund or cancellation right applies, preserve all transaction records, notify the company in writing, and consider contacting your provincial consumer protection office for guidance or filing a complaint if the company refuses to comply with applicable law.

Customer experiences

Public reviews are mixed: some users report satisfaction with early video quality and successful use after purchase. However, other reviewers on platforms such as Trustpilot report cancellation problems, continued billing after they attempted to cancel, refusals of immediate refunds even when canceling shortly after purchase, and complaints about upsells and download limitations. These reports suggest variable customer-service experiences; keep careful records if you need to dispute charges or request refunds.

Documentation checklist

• Account email and username used with Big Motion Ai
• Date and amount of the transaction, transaction ID or invoice number (from emailed invoice)
• Screenshots or copies of the Billing Dashboard showing subscription status and any cancellation attempts
• Copies of any correspondence with Big Motion Ai support (emails, chat transcripts)
• Payment method records (bank/credit card statements showing charges)

Common mistakes

Common issues include attempting to cancel through the wrong channel (for example, requesting a refund from Big Motion Ai for an App Store purchase instead of following Apple’s process), failing to retain proof of cancellation or transaction details, and assuming cancellation is immediate when the provider’s terms state it takes effect at the end of the billing cycle. Example: a user cancels via email but does not save the support reply or cancellation confirmation - without that confirmation it is harder to resolve later billing disputes.

Comparative recap

After cancelling

After you cancel, save the cancellation confirmation (screenshot or support reply), monitor your bank or card statements for any unexpected charges, and keep all billing emails and invoices. If you are charged after cancellation, contact Big Motion Ai support at [email protected] with your documentation; if that does not resolve the issue, consider disputing the charge with your payment provider and contacting your provincial consumer protection agency. Relevant links: the provider’s Terms of Service, the Billing Dashboard (sign in required), and general consumer guidance such as government consumer pages for your province.

Address

Perfomante video ads UAB, K. Kalinausko g. 24‑401, Vilnius, Lithuania