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Cancel BIONIC READING
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I hereby notify you of my decision to terminate the contract relating to the Bionic Reading service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bionic Reading: Easy Method
What is Bionic Reading
Bionic Reading is a reading-assistance system and app that emphasizes portions of words to guide the eyes and improve reading speed and comprehension. It is offered as a service and as apps/extensions that can sync with user accounts and subscriptions.
The product includes free and paid tiers with features such as adjustable formatting, export options and integrations; exact features depend on the plan and platform.
How to cancel Bionic Reading
- Cancel in-app subscriptions (iOS/Android): open the App Store or Google Play subscriptions page tied to the account used to subscribe, find Bionic Reading, and select Cancel Subscription; follow on-screen prompts to confirm.
- Cancel via website account: sign in at the Bionic Reading account page, go to Subscription or Billing settings, and choose Cancel Subscription or Turn Off Auto-Renew; confirm the cancellation.
- Cancel by email: send a clear cancellation request from the account email to the official support address (use the address provided on the site) including your account email, order/transaction ID and date; request confirmation of cancellation.
- Cancel by registered mail (recommended where you need proof): send a signed cancellation letter by registered mail to the company headquarters (see Address section), include account details, request confirmation, and keep the postal receipt and tracking number.
- After cancelling, keep confirmation (email, screenshot, or postal receipt) and check that auto-renewal is turned off in your payment method or app store; allow up to several business days for processing and follow up if you do not receive confirmation.
What happens when you cancel
When you cancel, what happens to access and billing depends on how you subscribed. Many subscriptions remain active until the end of the current paid period; others (particularly some in-app subscriptions) may end immediately.
Auto-renewal is typically disabled at cancellation so no further charges should occur after the current period ends. Account data and preferences are usually retained unless you request deletion, subject to the provider’s privacy policy and applicable law.
If you want your personal data removed, request account deletion explicitly in writing and keep a copy of the request; Bionic Reading must follow applicable privacy law when handling deletion requests.
Will I get a refund?
Refunds depend on how you purchased and on the vendor’s refund policy. In many cases refunds are not automatic for unused time after cancellation, but trial-period refunds or goodwill refunds may be possible.
If you subscribed through Apple or Google, refunds are handled under the App Store or Google Play refund process and are subject to those policies. If you paid on the website, contact support with your transaction details; mention trial entitlement or billing errors if relevant. For unauthorized charges you can also contact your card issuer to dispute the charge.
Bionic Reading plans and pricing
| Plan | Price (CAD) | Billing |
|---|---|---|
| Free | Varies | Varies |
| Individual / Personal | Varies | Varies |
| Premium / Pro | Varies | Varies |
| Family / Team | Varies | Varies |
| Enterprise / Education | Varies | Varies |
Your consumer rights in Canada
Canadian consumer rights for digital subscriptions are governed by a mix of federal and provincial laws. There is no single federal “cooling-off” rule that universally applies to all digital subscriptions; rights and remedies vary by province and by the nature of the transaction.
Personal data is protected under PIPEDA for federally regulated businesses and under applicable provincial privacy laws; you can request access to or deletion of personal data. For billing disputes or unauthorized charges you may contact your card issuer and file a dispute. For issues that cannot be resolved with the company, you can file a complaint with your provincial consumer protection office or seek guidance from the Government of Canada Office of Consumer Affairs.
Customer experiences
Customer reports are mixed. Many users find cancellation straightforward when done through the app store or the website account settings and receive immediate confirmation. Others report delays in receiving confirmation from support by email and occasional confusion about whether access continues until the end of the billing period.
Using app-store subscription managers is often the fastest route for mobile purchases; registered mail is less convenient but is valued by those needing proof of cancellation. Timely documentation and using the same email address as the account help speed resolution when problems occur.
Documentation checklist
- Account email and username
- Order number, transaction ID or receipt
- Subscription start date and renewal date
- Screenshots of subscription page or cancellation attempt
- Support email correspondence or registered mail tracking/receipt
Common mistakes
One common mistake is cancelling in the app but failing to check the App Store or Google Play subscription page; the store subscription can remain active separately and continue billing. For example, cancelling the in-app interface without cancelling the App Store subscription will not stop charges from Apple.
Another frequent error is contacting the wrong support channel or using an email not linked to the subscription; this slows verification. People also assume refunds are automatic; often they are not, and you should request a refund explicitly and provide transaction evidence.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app (iOS/Android) | Refunds handled by App Store / Google Play policies; may be possible via store request | Medium - cancel via store subscription manager |
| Website account | Depends on vendor policy; contact support for refunds | Low - cancel from subscription settings in account |
| Email support | Depends on vendor response; requires verification | Medium to High - depends on response times and verification |
| Registered mail (postal) | Possible if requested and processed; provides strong proof | Low difficulty but slow and administrative |
After cancelling
After cancellation, keep the confirmation and check your next statement to ensure no unexpected charges occur. If charges continue, contact the company with your documentation, then your payment provider if necessary. If you want data removed, submit a deletion request in writing and keep proof.
Useful links (Canada): Bionic Reading homepage and support, app-store help, and government guidance on privacy and consumer protection. If you need to escalate, file complaints with your provincial consumer protection office or consult your payment provider for chargeback options.
Relevant links: Bionic Reading, Apple subscriptions (Canada), Google Play subscriptions, PIPEDA (privacy), Office of Consumer Affairs (Canada).
Address
Bionic Reading AG, Masanserstrasse 194, CH‑7000 Chur, Switzerland