Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Bluebeam
443 S. Raymond Avenue
91105 Pasadena
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Bluebeam service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Bluebeam: Easy Method
What is Bluebeam
Bluebeam is a suite of PDF-based tools and cloud services designed mainly for the architecture, engineering and construction (AEC) industries. It provides PDF editing and markup, measurement and takeoff tools, and collaboration services (Studio and Bluebeam Cloud) to help teams manage plans, RFIs and document workflows across desktop and web/mobile environments.
How to cancel Bluebeam
- Identify how you purchased: direct from Bluebeam webstore, a reseller (e.g., SolidCAD or CDW Canada), or through an enterprise/volume agreement.
- If you purchased via the Bluebeam webstore, contact Bluebeam at least 30 days before the subscription renewal to cancel renewal; if you are within 30 days of the renewal date you may still change or cancel the renewal (see Bluebeam contact and Terms of Sale links below).
- For legal/contractual notice as required by the Terms of Sale, send a cancellation notice by registered mail (recommended: return-receipt) to the Legal Department at Bluebeam, Inc., 443 S. Raymond Avenue, Pasadena, California 91105, USA.
- If you purchased through a reseller, contact that reseller first - resellers often manage billing and refunds and may have their own cancellation steps and timelines.
- Keep written confirmation of your cancellation from Bluebeam or your reseller (email, support ticket number, or signed return-receipt) and retain proof of the date you sent any registered-mail notice.
What happens when you cancel
When a subscription is cancelled, automatic renewals will be stopped according to the cancellation timing you provided; your access normally continues until the end of the paid term. Documents and Studio Projects remain in Bluebeam systems subject to retention policies - you should export or back up any critical files (local copies of PDFs, Studio Project/Session content) before access ends. Cancellation does not necessarily delete your account; account settings, licence records and project data may remain according to Bluebeam’s data and retention policies.
Will I get a refund?
Bluebeam’s webstore policy states they accept returns and issue full refunds within 30 days of payment being received; after 30 days they generally do not issue refunds (Bluebeam Terms of Sale). If you bought through a reseller, refund eligibility and timelines are governed by that reseller’s policy - contact them directly. There can be exceptions for billing errors or consumer protection remedies; if you believe you have a special case, document it and raise it with Bluebeam support or your reseller promptly.
Bluebeam plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Bluebeam Revu Basics - Annual Subscription (1 user) | C$336.99 (on sale, list C$359.40) | Annual | Essential markups, measurements, PDF editing, Studio collaboration |
| Bluebeam Revu Basics - Annual Subscription (1 user) via SolidCAD | C$377.00 | Annual | Includes desktop, Bluebeam Cloud web/mobile, core measurements, Studio Sessions/Projects |
| Bluebeam Revu Core - Annual Subscription (1 user) | C$427.99 (on sale, list C$456.16) | Annual | Advanced PDF editing, powerful document management, markup and automation tools, Studio |
| Bluebeam Revu Core - Annual Subscription (1 user) via SolidCAD | C$478.50 | Annual | Likely similar to above (desktop + cloud + Studio) |
| Bluebeam Revu Complete - Annual Subscription (1 user) via SolidCAD | C$638.00 | Annual | Includes Core features plus automation (Dynamic Fill, Quantity Link, batch tools, OCR, advanced measurements), web/iOS RFIs, Submittals, Punch, Studio and Bluebeam Cloud |
| Bluebeam Complete - Subscription upgrade (1 year, 1 user, upgrade from Revu eXtreme) | C$156.99 | Annual (upgrade) | Upgrade license from Revu eXtreme to Complete |
| Bluebeam Revu Complete (upgrade from Revu CAD) - Annual Subscription (1 user) | C$214.99 | Annual (upgrade) | Upgrade from Revu CAD to Complete |
| Bluebeam Studio Prime - Annual Subscription (1 year, unlimited users) | C$108,959.99 | Annual | Cloud-based enterprise Studio Prime with unlimited users, administrative controls, Studio API |
| Bluebeam Studio Prime - Annual Subscription (1 year, up to 2500 users) | C$45,619.99 | Annual | Cloud Studio Prime for up to 2500 users with enterprise admin control and API |
Your consumer rights in Canada
Bluebeam’s public policy for web purchases offers a 30‑day refund window, which exceeds the common 14‑day statutory withdrawal periods that apply in some jurisdictions; Bluebeam does not explicitly cite a 14‑day statutory right. Provincial consumer protection laws vary across Canada; rights and remedies for digital purchases can differ depending on how and where the purchase was made and whether a reseller was involved. If you believe your statutory consumer rights apply, contact Bluebeam or your reseller, keep records, and if necessary consult your provincial consumer protection office for guidance.
Customer experiences
Users reviewing Bluebeam in Canada often praise its integration, powerful PDF editing and measurement tools, and the value it offers once users learn the interface. Sources note it can be intuitive after an initial learning curve (Capterra Canada). Criticisms commonly include printing or scaling issues with protected documents, a steep learning curve for some features, occasional slowness on very large projects, and several reports of unsatisfactory customer support or slow ticket resolution. Additional user reports note activation and subscription-activation problems when purchased through resellers and limits in desktop collaboration versus web-based expectations (GetApp, Reddit).
Documentation checklist
- Purchase receipt or invoice showing date and amount
- Order number, subscription ID or licence key
- Account email and billing name
- Proof of payment (credit card or payment confirmation)
- Copies/screenshots of prior communications with Bluebeam or reseller
- Signed return-receipt or tracking number for any registered-mail sent to Bluebeam Legal
Common mistakes
Common errors include missing the cancellation deadline (notifying too close to or after the renewal date), failing to keep proof of the cancellation request or registered-mail delivery, and contacting the wrong party (for example contacting Bluebeam when the reseller manages billing). Another frequent issue is assuming a reseller and Bluebeam have the same refund policy - resellers can have different terms and may require separate steps. Finally, users sometimes expect immediate removal of access or instant refunds; access typically remains until the end of the paid term and refunds are subject to the stated 30‑day window.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Bluebeam webstore (direct) | Full refund if requested within 30 days of payment; after 30 days typically no refund | Low - Medium (straightforward if within the window; requires contacting support and keeping confirmation) |
| Registered mail to Bluebeam Legal Department | Used to effect formal cancellation per Terms of Sale; refund terms follow purchase channel (webstore rules apply for direct purchases) | Medium (formal process, requires correct address and proof of delivery) |
| Reseller (e.g., SolidCAD, CDW) | Varies by reseller - may offer refunds or credits per their policies; contact reseller | Medium - High (depends on reseller responsiveness and their policies) |
After cancelling
After you cancel, keep all confirmation messages, the registered-mail receipt (if used), and backup copies of important project files and PDFs. If you have issues obtaining confirmation or a refund, escalate with Bluebeam support and your reseller, and consider filing a formal complaint with your provincial consumer protection office if you believe policy terms are not being honoured. For contact and policy pages, see Bluebeam's contact page and Terms of Sale.
Bluebeam contact: https://www.bluebeam.com/contact/
Bluebeam Terms of Sale / refund details: https://www.bluebeam.com/legal/terms-of-sale/
Reviews and user feedback: Capterra Canada, GetApp, Reddit thread
Address
Send registered-mail (recommended for legal notice) to:
Bluebeam, Inc.
443 S. Raymond Avenue
Pasadena, California 91105
USA