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I hereby notify you of my decision to terminate the contract relating to the Boost Collective service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Boost Collective: Easy Method
What is Boost Collective
Boost Collective is a music-marketing and distribution service that offers playlist pitching, promotional campaigns and related tools to help artists gain streams and placements. The company sells per-campaign packages at tiered prices and operates subscription features for ongoing promotional services.
How to cancel Boost Collective
- To cancel a Boost Collective Pro subscription on the web: sign into your account, go to Settings → Manage Subscription → Cancel. For details see the Boost Collective help article: How to cancel Boost Collective Pro subscription. If you encounter problems, email support@boostcollective.ca.
- To cancel an ongoing campaign: sign into your account, go to Settings → Manage Ongoing Campaigns, select the campaign and cancel. See the help article: How to cancel an ongoing campaign. If issues persist, contact support@boost-collective.com.
- If you subscribed through Apple (App Store/iOS) or Google Play, you usually must cancel directly through your Apple or Google subscriptions settings; Boost Collective’s Help Center contains no specific App Store/Play Store cancellation instructions.
What happens when you cancel
When you cancel a subscription, automatic renewals should stop and you will typically retain access until the end of the paid period. Cancelling an ongoing campaign from your account should halt further campaign activity, but services already delivered or campaigns already started may not be refundable. Account data and campaign history are generally kept in your account; if you want records, export or save receipts and campaign details before cancelling. If you have questions about access or data retention, contact Boost Collective support for confirmation.
Will I get a refund?
Refunds are handled according to Boost Collective’s Help Center procedures and appear to be discretionary. For product-order issues (defective, missing or wrong items) Canadian Help Center guidance directs users to My Account → Order History → Ask for a Refund and states requests are reviewed via the support ticketing system: How do I request a refund?. There is no explicit 14‑day automatic cooling-off or guaranteed refund policy for subscriptions disclosed in the available documentation, and refunds for campaigns started are often refused in customer complaints. If you believe you are entitled to a refund, submit a request through your account and retain all correspondence and receipts.
Boost Collective plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Base | US$240 | One‑time per campaign | 10 playlist placements, estimated 1,500 - 10,000 streams |
| Gold | US$360 | One‑time per campaign | 15 playlist placements, estimated 3,000 - 25,000 streams |
| Platinum | US$560 | One‑time per campaign | 20+ playlist placements, estimated 6,000 - 50,000 streams |
| Diamond | US$1,000 | One‑time per campaign | 30+ playlist placements, estimated 15,000 - 100,000 streams |
Your consumer rights in Canada
Canadian consumer protection varies by federal and provincial law. There is commonly a two‑day cancellation right for certain direct‑marketing agreements, but digital subscription services do not automatically qualify for a statutory cooling‑off period. In the absence of a specific statutory right, refunds and cancellations follow the merchant’s published policy. If you believe you have been subject to unfair or deceptive business practices you can consider disputing charges with your payment provider, filing a complaint with provincial consumer protection offices, or reporting concerns to the Competition Bureau. Keep documentation of agreements, receipts and correspondence when pursuing a dispute.
Customer experiences
Reviews are mixed. Positive reports on Trustpilot and Reddit highlight an easy‑to‑use platform, prompt support, legitimate playlist placements and organic streams (Trustpilot, Reddit). Negative reviews include complaints about difficulty cancelling subscriptions, lack of pricing transparency, unwanted recurring opt‑ins, refusals to refund after campaigns start, and billing issues (Trustpilot, Reddit). These mixed reports suggest exercising caution: read terms carefully, keep records, and confirm cancellation steps and refund eligibility up front.
Documentation checklist
- Account email and username, order or campaign reference numbers, date(s) of charge(s), screenshots of subscription/manage pages, confirmation emails or receipts, and any support correspondence (save copies).
Common mistakes
Users commonly assume App Store/Google Play subscriptions are cancelled via the merchant’s website; in many cases Apple or Google must be used to cancel marketplace subscriptions. Another frequent error is not saving cancellation confirmations or support tickets and later being unable to prove the cancellation request. People also underestimate that campaigns already running may not be refundable and that recurring opt‑ins can be hidden in upsell flows. Finally, some customers try to delete payment methods without cancelling subscriptions first, which can leave billing active or complicate disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web account (Settings → Manage Subscription / Manage Ongoing Campaigns) | Refunds discretionary; possible for certain product issues | Low to Medium |
| Email support (support@boostcollective.ca or support@boost-collective.com) | Refunds handled case‑by‑case; dependent on support review | Medium |
| App Store / Google Play subscription cancellation | Refunds handled by Apple/Google policies; merchant may not control | Medium to High (platform processes) |
After cancelling
After you cancel, keep the cancellation confirmation and any support ticket numbers. Monitor your bank or card statements for unexpected charges and contact your payment provider to dispute unauthorized or recurring charges if necessary. If you requested a refund, follow up through the Help Center request flow: How to request a refund. For cancellation help and campaign guidance, refer to the Boost Collective support articles: Cancel subscription and Cancel an ongoing campaign. If you continue to have unresolved problems, consider contacting your card issuer, filing a complaint with your provincial consumer protection office, or reporting suspected unfair practices to the Competition Bureau.
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