Cancellation Breeze: Simple Process

What is Breeze

Breeze is a digital wellbeing and self‑help app that offers guided programs, quizzes and premium content to support mental wellness and personal growth. Subscriptions can be purchased through the iOS App Store, Google Play (Android) or directly on Breeze’s website, and premium access unlocks additional features for the subscription period.

How to cancel Breeze

• Via App Store (iOS): Open Settings → tap your name → Subscriptions → find “Breeze” → tap Cancel Subscription. (Last updated January 8, 2026.) See: Cancel App Store subscription.
• Via Google Play (Android): Open Google Play → Subscriptions → select “Breeze: Start Self‑Discovery” → tap Cancel subscription. (Last updated November 1, 2024.) See: Cancel Google Play subscription.
• Via Breeze website: Visit the website cancellation page labeled “Cancel Subscription,” enter the email tied to your account to receive a magic login link, then follow that link and complete the cancellation. Premium access remains active until the end of the current billing period. (Last updated January 8, 2026.) See: Cancel on the website.
• Important: Deleting the app from your device or deleting your Breeze account does NOT cancel an active subscription; you must follow the subscription cancellation steps above. See: Does deleting my account cancel my subscription?.

What happens when you cancel

When you cancel a Breeze subscription it will not usually terminate access immediately; you retain premium features until the paid billing period expires. After that date the subscription will not auto‑renew and features tied to premium access will be removed. Your account data and progress typically remain available under your account unless you request deletion - cancelling a subscription does not necessarily delete your profile or stored content.

Will I get a refund?

Refunds depend on where the purchase was made. Purchases made through the App Store require refunds to be requested directly from Apple and follow Apple’s refund policy; purchases on Google Play require refunds directly from Google. Website purchases are generally described as non‑refundable and non‑exchangeable except where law requires otherwise. Breeze’s published 14‑day withdrawal right applies only to EU/EEA, UK and Switzerland residents; it does not apply automatically to Canadian consumers. For disputes or exceptional circumstances you can contact Breeze support, but platform rules often govern refunds for in‑platform purchases.

Breeze plans and pricing

Your consumer rights in Canada

Canadian consumers do not have an automatic 14‑day “cooling‑off” right for digital content in the same way EU/EEA/UK/Switzerland laws provide. Provincial consumer protection laws vary and generally do not create a broad statutory right to cancel non‑defective digital subscriptions purchased remotely. Refund eligibility in Canada therefore depends on the platform’s (Apple/Google) rules and Breeze’s own refund policy; Breeze’s public terms indicate website purchases are generally non‑refundable unless local law requires otherwise. If you believe a charge was unauthorized, contact your payment provider or card issuer promptly to dispute the charge under Canadian banking and card dispute processes.

Customer experiences

Reviews are mixed. Some users report fast, helpful and compassionate customer service with quick resolutions and refunds when Breeze support intervened. Other users report unexpected or recurring charges, difficulty obtaining refunds and frustration with trial or marketing flows that led to higher recurring fees than expected. Multiple independent review sites and forum posts describe both positive outcomes and examples where users had to escalate to Apple/Google or their bank to stop charges.

Documentation checklist

• Email address associated with the Breeze account.
• Receipt or purchase confirmation (App Store/Google Play/Breeze website).
• Dates and amounts of charges you are disputing (screenshots if available).
• Order IDs or subscription identifiers from the platform.
• Any support tickets or correspondence with Breeze customer service.

Common mistakes

Common errors include assuming deleting the mobile app cancels the subscription, waiting until after a renewal to act (which can make refunds harder), and contacting Breeze for refunds of App Store or Google Play purchases instead of following those platforms’ refund processes. Another frequent issue is not noting which platform processed the payment - App Store and Google Play purchases must be managed through those stores, while website purchases require the Breeze website cancellation flow or direct Breeze support.

Comparative recap

After cancelling

After you cancel, confirm that auto‑renewal is turned off in the store or on the website and keep your confirmation receipt or screenshot. Premium access typically continues to the end of the paid period. If you need a refund, follow the appropriate platform process: Apple for App Store purchases, Google for Play purchases, and Breeze support for website purchases (subject to their policy). Helpful links: Breeze App Store cancellation guide: App Store cancellation; Google Play cancellation guide: Google Play cancellation; website cancellation guide: Website cancellation.

Address

Yardi Breeze Attn: Terminations 430 S. Fairview Avenue Santa Barbara, CA 93117