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Cancellation Builderall: Easy Method
What is Builderall
Builderall is an all‑in‑one digital marketing and website platform that combines tools such as a funnel builder, website builder, autoresponder, and other marketing features into a single subscription. It targets small businesses, affiliates and online marketers who want an integrated toolset rather than separate apps for each task.
How to cancel Builderall
- Web (dashboard): Log in to your Builderall account, go to the top‑right of the dashboard and open the "Invoices" tab. Follow the cancellation prompts there to stop your recurring payment. This is the primary web cancellation method.
- Support ticket: For refunds, disputed charges, or questions about special cases (SEPA, cash payments, domain/storage purchases, affiliate commissions) open a Builderall support ticket via the Builderall help center and follow their instructions.
- App store subscriptions: If you subscribed through Apple App Store or Google Play, cancel via your Apple/Google subscription settings (Builderall has no verified public guidance specific to these stores; follow the store’s cancellation process).
- Postal (optional): If you require proof of delivery for a written cancellation, send a registered/trackable letter to Builderall Europe BV (see address in section 12). Note that Builderall’s Terms require ticketing for refunds/cancellations, so send postal only as supplementary proof when needed.
What happens when you cancel
Cancelling your Builderall subscription stops future recurring payments. Depending on plan terms you may retain access until the end of the paid billing period; access and renewal behaviour are controlled by the plan and Builderall’s account system. Your data (websites, funnels, mailing lists) may remain on the account but could eventually be removed according to Builderall’s data retention and account‑deactivation policies - keep copies of important content before cancelling.
Cancelling does not automatically guarantee a refund. If you cancel after any applicable refund period (see next section) you will generally not be reimbursed for the paid period already elapsed, only prevented from further charges.
Will I get a refund?
According to Builderall’s Terms of Use for web purchases, refunds are available only if requested within the first 30 days of subscription. After 30 days refunds are not allowed - only cancellation to stop future charges. Only one refund is permitted per account. Refunds are not available if the account has generated affiliate commissions. Certain payment types and products are explicitly non‑refundable: SEPA payments, one‑time products, and domain or storage purchases. The Terms require that refund and cancellation requests be submitted via Builderall’s ticketing process. Cash payments are final.
Builderall plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Annual plan (user example) | ≈ C$20/month (C$244.40/year) | Annual | Not specified by user |
| USD‑billed plan (reported example) | ≈ C$210 - 238/month (based on US$149 converted to CAD) | Monthly (USD billing) | Not specified by user |
Your consumer rights in Canada
Canadian provincial laws regulate automatic renewal and consumer disclosure. For example, British Columbia’s Business Practices and Consumer Protection Act (as amended) contains rules about renewal disclosure and cancellation. These laws require clear notice of automatic renewals and easy cancellation in some circumstances. Builderall’s Terms reference compliance with such laws, but their 30‑day refund limit and exclusions (SEPA, cash, domains, generated commissions) may affect statutory remedies depending on the province and the specific facts. If you believe your statutory consumer rights were violated, you can contact your provincial consumer protection office or seek legal advice; documentation of the purchase, renewal notices, and cancellation attempts will be important evidence.
Customer experiences
User reviews are mixed. Positive feedback often highlights Builderall as a value proposition for people wanting many integrated marketing tools in one place (funnels, autoresponders, site builders). Critics report problems such as persistent marketing emails after unsubscribing, withheld affiliate commissions, slow or unhelpful customer support, service outages, and occasional functionality problems with sites or email. These reports suggest you should keep clear records of communications, billing, and any commissions if you are an affiliate.
Documentation checklist
- Account email and username; purchase date and receipt; invoice numbers; screenshots of subscription status; support ticket numbers and correspondence; proof of postal delivery (if used); screenshots or copies of charges from your payment method; any affiliate commission records if relevant.
Common mistakes
Common errors include missing the 30‑day refund window and assuming a cancellation request equals a refund; not opening a support ticket and instead relying on email or unsubscribing from marketing lists; failing to cancel subscriptions through the actual billing source (for App Store or Google Play subscriptions you must cancel through Apple/Google); and not keeping receipts, invoices or ticket numbers. Affiliates who have received commissions sometimes expect refunds despite the Terms stating commissions prevent refunds - this is a frequent source of dispute. Using a non‑trackable postal letter without confirmation is another frequent mistake if you need proof of delivery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Dashboard (Invoices tab) | Refunds allowed only within 30 days; otherwise cancellation stops renewals | Low |
| App Store / Google Play | No Builderall‑verified policy; refunds and cancellation handled by Apple/Google per their rules | Medium |
| Support ticket (Builderall help center) | Refunds only within 30 days; exceptions (SEPA, domains, cash, commissions) apply; ticket required for requests | Medium |
| Postal to Builderall Europe BV | Can provide proof of delivery for cancellation requests but refund still subject to Builderall Terms and ticketing requirements | High |
After cancelling
After you cancel, confirm by saving the cancellation confirmation or invoice showing the subscription was ended, and keep copies of any support ticket responses. Check that no further charges appear on your payment method and reach out promptly if they do. If you need to dispute charges or claim a statutory right, gather the documentation listed in the checklist and contact your provincial consumer protection office or financial institution as appropriate.
Helpful links: Builderall main site: builderall.com; Builderall help/support center: help.builderall.com; Builderall Terms (example): Builderall Terms; Apple subscription help: manage subscriptions on Apple; Google Play subscriptions: manage subscriptions on Google Play; British Columbia statute (example): Business Practices and Consumer Protection Act (BC); Consumer Protection BC: consumerprotectionbc.ca.
Address
Builderall Europe BV
Schouwen 33
8302 PG Emmeloord
The Netherlands
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Written by Evelyn Wright
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Builderall subscription, log in to your account, navigate to the top-right corner, click on the 'Invoices' tab, and follow the cancellation prompts. Remember to keep proof of your cancellation.
Refunds for Builderall subscriptions are only available if requested within the first 30 days. If you cancel after this period, you will not receive a refund for the elapsed time, only a stop to future charges. Use registered mail for proof if needed.
When you cancel your Builderall subscription, you may retain access until the end of your billing period, but your data could eventually be removed according to Builderall's policies. It's advisable to back up important content before cancelling.
Yes, if you subscribed through the App Store or Google Play, you must cancel through your respective subscription settings. Builderall does not provide specific guidance for these platforms, so ensure you follow their cancellation process and keep proof.
Common mistakes include not submitting a support ticket for refunds, missing the 30-day refund window, and failing to back up important data before cancellation. Always check your contract for specific cancellation requirements and consider sending a registered letter for proof.