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I hereby notify you of my decision to terminate the contract relating to the Cal Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cal Ai: Easy Method
What is Cal Ai
Cal Ai (Calorie Tracker) is a mobile app that uses AI to scan food and estimate calories, provide personalized recommendations, and track nutrition. It is offered via the App Store under developers reported as Giant Eur Limited and/or Viral Development LLC, and has both one‑time “Unlimited” purchases and recurring VIP subscriptions.
How to cancel Cal Ai
- iPhone / iPad (App Store subscription): Open Settings → tap your name → Subscriptions → find “Cal Ai” → tap Cancel Subscription. Confirm cancellation. If you only deleted the app, repeat these steps to ensure the subscription is turned off.
- In‑app / one‑time purchases: If you purchased an “Unlimited” one‑time IAP, there is no automatic subscription to cancel; refunds or changes must be requested through Apple (report a problem) or by contacting the developer - see the Documentation checklist below for what to include.
- If you cannot cancel via your device, sign in to https://reportaproblem.apple.com/ with the Apple ID used to buy the item and request cancellation or a refund of the subscription purchase.
- For formal written requests (registered mail), send notices to the developer’s postal address: Cal AI, Inc., 160 W. Camino Real #594, Boca Raton, FL 33432, United States. Use registered/return‑receipt methods if you need proof of delivery.
What happens when you cancel
When you cancel a subscription through Apple, you typically retain access until the end of the current paid period; the subscription will not renew after that date. For one‑time purchases labeled “Unlimited,” cancellation of an app does not reverse a one‑time IAP - access often remains tied to the Apple ID used for purchase. Data stored locally on your device or in your app account may remain unless you delete the app’s data or request deletion from the developer; contact the developer if you want account/data removal. Automated renewals stop after cancellation; you will not be billed again for that subscription period.
Will I get a refund?
Refunds for App Store purchases are handled primarily by Apple. Apple may grant refunds for unauthorized charges, billing errors, or other qualifying cases when requested through their “Report a Problem” process. Developers can sometimes issue refunds at their discretion for in‑app purchases, but they are not required to do so for App Store transactions. Exceptions where refunds are more likely include unauthorized charges, clear billing errors, or if the app was misrepresented. Keep receipts and screenshots; if Apple declines and you believe the charge is unauthorized or deceptive, you can also contact your payment provider to dispute the charge.
Cal Ai plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited (several variations) | C$12.99 - C$39.99 (one-time/in‑app purchase) | One-time purchase | Unlimited access (likely photo scan limits removed) |
| VIP Subscription (Weekly/Monthly/Yearly) | C$6.99/week, C$12.99/month, C$49.99/year | Weekly / Monthly / Annual subscription | Full AI-powered food scanning and personalized recommendations |
| Notes | Pricing as displayed in the Canada App Store. Users report additional price variations and occasional USD charges converted by Apple or banks; advertised USD prices may appear differently on statements. | ||
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that prohibit unfair or deceptive business practices and may provide remedies for unauthorized or misleading charges. Rights and time limits vary by province; generally you can dispute unauthorized charges with your card issuer and request refunds for misleading advertising or non‑performance. For App Store purchases, Apple is the merchant of record for purchases made through the App Store, so Apple’s refund and dispute processes are the primary route. If you believe provincial laws were breached (for example, misleading pricing), contact your provincial consumer protection office and keep all transaction records and communications.
Customer experiences
Users report mixed experiences: some find the app useful and the AI scans convenient, while others report confusing or dynamic pricing, multiple “Unlimited” options with different amounts, and unexpected charges (including reports of annual charges in the C$20 - 30 range despite advertised USD amounts). Several users note that canceling requires navigating Apple’s subscription manager and that deleting the app alone does not stop renewals. Experiences with refunds vary: some users succeeded via Apple’s report system, while others had to escalate through their bank or consumer protection agencies.
Documentation checklist
- Apple ID used for the purchase, purchase date, and order/receipt number (from Apple receipt email).
- Screenshot of the App Store listing showing price (if relevant) and screenshots of the in‑app subscription screen.
- Bank or card statement showing the charge (highlight the transaction).
- Any in‑app receipts, subscription confirmation emails, or correspondence with the developer.
- If sending registered mail: a dated copy of your cancellation/refund request and proof of posting/return receipt.
Common mistakes
Common mistakes include deleting the app but not cancelling the subscription (the subscription remains active under the Apple ID), cancelling the wrong Apple ID (people with multiple IDs sometimes cancel a different account), and assuming one‑time “Unlimited” purchases will automatically be refunded or cancelled like subscriptions. Another frequent issue is not saving receipts or transaction IDs before contacting Apple or the developer - without those, resolution can be slower. Also, some users expect developers to directly refund App Store transactions; because Apple handles billing, you often must go through Apple first.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple (App Store) refund / subscription cancellation | Possible via Apple’s “Report a Problem”; common route for billing disputes | Low - Medium (follow Apple’s steps; outcome varies) |
| Contact developer support (in‑app or email) | Developer may issue refunds at their discretion; often for non‑App Store merchant issues | Medium (depends on developer responsiveness) |
| Credit card chargeback / dispute with bank | Possible for unauthorized or clearly incorrect charges | High (formal process, may take weeks and can affect your account) |
| Registered mail / formal written notice to developer | May support a formal claim but does not guarantee refund; useful for proof of cancellation requests | Medium (slow, requires proof of delivery) |
After cancelling
After you cancel, verify your subscription status in Settings → Subscriptions and save any confirmation emails or screenshots that show the subscription end date. If you need a refund or see unexpected charges, first use Apple’s Report a Problem and the App Store purchase history, then contact your bank if the charge is unauthorized. For help or to request data removal, contact the developer and include the documentation items above. If you believe you have been misled about pricing or charged improperly, consider contacting your provincial consumer protection office and keep timelines and evidence organized.
Address
Cal AI, Inc., 160 W. Camino Real #594, Boca Raton, FL 33432, United States