Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Calm
77 Geary St, 3rd Floor
94108 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Calm service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Calm: Easy Method
What is Calm
Calm is a subscription-based meditation, sleep and mental wellness app that offers guided meditations, sleep stories, music, breathing exercises and programs designed to reduce stress and improve sleep. It is available on mobile devices, some web platforms, and through app stores; content access depends on the type of subscription you purchase.
How to cancel Calm
- If you subscribed on iOS (Apple App Store): open the Settings app, tap your name, go to Subscriptions, find Calm, and choose Cancel Subscription. Alternatively, open the App Store, tap your profile, then Subscriptions, and cancel from there. Follow Apple’s prompts to confirm.
- If you subscribed on Android (Google Play): open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, select Calm, and Cancel subscription. Follow Google’s prompts to confirm.
- If you subscribed directly through Calm’s website: sign in at Calm.com with the account used to subscribe, go to Account or Subscription settings, and follow the in‑account cancellation link or contact Calm Support for assistance.
- If you prefer to request cancellation or a formal notice by email: send a clear message from the email tied to your Calm account to Calm Support, include your account email, subscription type, and a screenshot of your purchase receipt; keep copies of correspondence.
- For formal legal notices or arbitration opt‑out: send a printed notice by certified mail / raccomandata A/R to Calm’s registered address (see Address section) and keep proof of delivery.
What happens when you cancel
When you cancel a subscription it typically remains active until the end of the paid billing period; you will usually continue to have full access to Premium content until that date. After the billing period ends, access to paid content will be removed unless you re‑subscribe. If the subscription was managed by Apple or Google, future renewals stop automatically but past charges remain subject to the app store’s billing records.
Calm retains account data (profile, preferences, saved progress) according to its privacy policy; cancelling does not necessarily delete your account or personal data. If you need account deletion, request it through Calm’s account settings or support and keep confirmation of the deletion request.
Will I get a refund?
Refunds depend on where you purchased the subscription and the applicable store or Calm policy. If you bought through the Apple App Store or Google Play, refund requests are handled by Apple or Google under their storefront refund procedures; Calm typically cannot directly issue refunds for store‑managed purchases. If you purchased directly from Calm.com, refunds are subject to Calm’s policies and may be handled by Calm Support. Exceptions (for example, billing errors, duplicate charges, or as required by law) may lead to a refund or pro‑rated credit, but outcomes vary case by case.
Calm plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | C$12.99 | Monthly | Unlimited access to Calm Collection while subscription active |
| Yearly Subscription | C$69.99 | Annual | Unlimited access to Calm Collection for one year |
| Lifetime Membership | C$499.99 | One-time | Permanent, unlimited access to Calm Premium library |
| Family Plan (Yearly, up to six users) | ≈C$109.99 | Annual | Access for up to six family members (individual profiles) |
Notes: All prices above reflect Canadian dollars (CAD) and are based on Apple App Store (iOS Canada) pricing unless otherwise noted. The family plan price is approximate and based on reviewer reporting; Calm’s Help Center may not list Canada‑specific family pricing.
Your consumer rights in Canada
Canadian consumers have protections under federal and provincial consumer protection laws and the Competition Act. You may be entitled to remedies for misleading representations, billing errors, or unfair practices. Provinces have different rules on refunds and cancellation rights - Quebec, Ontario and others may have stronger protections for online subscriptions. You also have options to dispute charges through your payment card issuer (chargeback) and to file complaints with your provincial consumer protection office or the Competition Bureau if you believe a business practice is deceptive. This is general information and not legal advice; contact a consumer agency or a lawyer for specifics.
Customer experiences
User reports are mixed. Many Canadian users find cancelling straightforward when done through the platform where they subscribed (Apple/Google), while others report delays or confusion when purchases were made across platforms. Refunds for store purchases are governed by the store, and some customers say responses from stores or Calm Support can take time. Complaints often involve billing after an attempted cancellation because the cancellation was not completed in the correct account or store.
Documentation checklist
- Account email used for Calm and username (if any)
- Purchase receipt or order confirmation showing date, amount and transaction ID
- Last four digits of the payment card used and billing statement line (if available)
- Screenshots of subscription status in the App Store / Google Play or Calm account page
- Copies of email correspondence with Calm or app store support, including cancellation confirmation if received
- Proof of certified mail delivery if you send a formal notice
Common mistakes
Typical problems include cancelling the app from your device but not the subscription in the App Store or Google Play, cancelling the wrong account if you have multiple Apple/Google/Calm accounts, or assuming cancellation triggers an automatic refund. Another common issue is waiting too long to request a refund after an unexpected charge - store refund policies often have time limits. Always confirm cancellation via the subscription management screen and save any confirmation receipts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Refunds handled by Apple under Apple policy; Calm cannot directly refund App Store purchases | Low to Medium - cancellation is straightforward, refunds require an Apple request |
| Google Play (Android) | Refunds handled by Google Play under Google policy; Calm cannot directly refund Play purchases | Low to Medium - cancellation via Play Store, refund via Google request |
| Calm website (direct purchase) | Refunds handled by Calm Support according to Calm’s policy; may be eligible for exceptions | Low to Medium - cancel in-account or contact support; follow Calm’s instructions |
After cancelling
After you cancel, check for a cancellation confirmation email and retain it. Verify your next bank or card statement to ensure no unexpected renewals occur; if you see a charge after cancellation, gather your documentation and contact the app store or Calm Support promptly. If you want to remove your data or delete your account entirely, request account deletion from Calm and save any confirmation. Helpful resources: Calm Help Center and the app store support pages for refund requests.
Helpful links: Calm Help Center, Apple - manage subscriptions (Canada), Google Play - cancel subscriptions, Calm Privacy Policy.
Address
Calm.com, Inc. 77 Geary St, 3rd Floor San Francisco, California 94108 United States
For formal notices or arbitration opt‑out by postal letter, send by certified mail / raccomandata A/R and keep proof of delivery.