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Cancellation service #1 in Canada
Cheateye is an online service that offers people-search-style scans intended to identify whether someone appears on dating platforms (the company's product is often called "Radar" or single/bulk searches). It operates via web accounts and through apps distributed on iOS and Android, delivering reports instantly after the search is performed.
Follow the method that matches where you subscribed. Cancellation should be done through the platform that manages your billing to stop future renewals.
When you cancel a paid subscription purchased directly from Cheateye, access to premium features typically continues until the end of the current paid billing period; after that the subscription will not renew. If you canceled through Apple or Google, the platform's subscription rules apply and you retain access until that platform's billing period ends. Cheateye may retain account and report data according to its data retention policies; if you need data deletion, request it through their support channels and keep copies of any confirmation.
Cheateye's stated policy is that refunds are not generally provided because services (searches/reports) are delivered instantly. There are limited exceptions: if Cheateye cannot find the person you paid to search for and you can prove within 48 hours that the person is on Tinder, a refund may be issued; and if technical issues prevent delivery of results, Cheateye may offer a refund or re-delivery. Note that these are company policies and do not override applicable statutory consumer protections.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Single Search | approx. US$5.99 (~C$8 - C$9) | One-time | One scan/report |
| Bulk (3 searches) | approx. US$15 - US$20 (~C$20 - C$27) | One-time pack | Three scans/reports |
Exact Canadian-dollar pricing is not publicly listed on the official site or App Store Canada; USD prices above are converted approximately (1 USD ≈ 1.35 - 1.40 CAD). Taxes and platform fees may apply depending on how you purchased.
Under Canadian consumer protection laws, businesses must disclose key terms of digital subscriptions and automatic renewals; consumers also have rights against misleading or deceptive representations. A seller's "no refunds" policy may be unenforceable where the service is defective, not delivered as described, or misleading. If you believe the service was not as described, you can pursue remedies through your payment provider (chargeback/dispute), contact provincial consumer protection agencies, or seek assistance from the Financial Consumer Agency of Canada regarding credit-card disputes.
Reported experiences are mixed. Some users report successful, meaningful matches or confirmations (for example, discovering an unfaithful partner or avoiding a bad relationship). However, many customers report problems: difficulty cancelling, repeated charges, lack of delivered results, frozen websites, poor or no customer support, and claims that results are inaccurate or misleading. These mixed reports suggest checking delivery and support responsiveness before purchasing and saving all transaction records.
Common mistakes include cancelling in the wrong place (for example cancelling an app but not the underlying web subscription or vice versa), assuming cancellation was completed without checking for confirmation, and waiting too long to provide proof for time‑limited refund exceptions (such as the 48-hour requirement). Another frequent issue is not saving receipts, screenshots, or email confirmations - without those records it is harder to dispute charges or prove non-delivery.
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via CheatEye) | Generally no; exceptions for "report not found" (proof within 48 hours) or technical failures | Low - cancel in Account/Subscription settings; keep confirmation |
| App Store (iOS) | Refunds handled by Apple; cancellation stops future renewals but refunds depend on Apple policies | Low - cancel in iOS Settings; request refunds via Apple Support if needed |
| Google Play (Android) | Refunds handled by Google Play; cancellation stops future renewals but refunds depend on Google policies | Low - cancel in Google Play Store; request refunds via Google Play Help if needed |
After you cancel, save cancellation confirmations and monitor your card or bank for recurring charges. If you do not receive expected confirmations or charges continue, contact the platform that billed you (Cheateye support for direct web charges, Apple for App Store charges, Google for Play charges) and then your card issuer if the issue persists. Helpful links: manage Apple subscriptions (Apple support - manage subscriptions), manage Google Play subscriptions (Google Play - cancel subscriptions), and information on credit-card disputes/chargebacks in Canada (Financial Consumer Agency of Canada - chargebacks).
CheatEye official site (if you need account access): cheateye.com (verify URL before entering credentials).
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Written by Evelyn Wright
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.