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Cancel CLEANUP PRO
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I hereby notify you of my decision to terminate the contract relating to the Cleanup Pro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cleanup Pro: Easy Method
What is Cleanup Pro
Cleanup Pro (listed in the Canadian App Store as "AI Phone Cleaner: Cleanup Pro") is a mobile app that offers phone-cleaning and optimisation features behind weekly, monthly, annual, or one-time "lifetime" access plans. It is distributed via the Apple App Store for iOS devices and uses App Store subscriptions and in-app purchases for billing.
How to cancel Cleanup Pro
- On iOS (App Store): Open iOS Settings → Tap your name (Apple ID) → Subscriptions → find "AI Phone Cleaner: Cleanup Pro" → Tap Cancel Subscription. Make sure you cancel at least 24 hours before the end of the subscription period to avoid renewal. Note that unused trial days are forfeited when you purchase a subscription.
What happens when you cancel
When you cancel an App Store subscription for Cleanup Pro, you will generally keep access to the paid features until the end of the current paid period; the subscription will not renew after that date. Cancellation stops future billing but does not automatically delete any account or local data stored on your device. If you later reinstall or resubscribe, any restoration of purchased content will depend on App Store purchase records and the app’s own restoration mechanisms.
Will I get a refund?
Cleanup Pro’s published Refund Policy does not promise a blanket statutory cooling-off period for Canadian users. The policy allows discretionary refunds in certain situations (for example, unused service within 72 hours of first purchase, accidental renewal, service interruptions, or misrepresentation), but it also states that renewal payments and trial fees are strictly non-refundable. Because the app is sold via the App Store, App Store billing rules may also apply. For the vendor’s stated policy see the refund page: Cleanup Pro refund policy.
Cleanup Pro plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly subscription | C$6.99 | Weekly | Unlimited access via week subscription |
| Monthly subscription | C$11.99 | Monthly | Unlimited access via month subscription |
| Yearly subscription | C$29.99 | Annual | Unlimited access via year subscription |
| Lifetime purchase | C$44.99 | Lifetime | One-time purchase for unlimited access |
Your consumer rights in Canada
Cleanup Pro’s refund policy explicitly cites EU/EEA/UK and some U.S. state rights (such as a 14‑day cancellation for unused service in the EU/EEA/UK and a 3‑business‑day right in some U.S. states), but it does not set out any specific statutory cancellation rights for Canadian consumers. Canadian users should rely on applicable provincial consumer protection laws and the general protections those laws provide against unfair practices, misrepresentation, and defective digital goods or services. If you think a vendor has misrepresented the product or failed to deliver as promised, you may wish to contact your provincial consumer protection office for guidance.
Customer experiences
Publicly available review data shows an Apple App Store rating of 4.3/5 for "AI Phone Cleaner: Cleanup Pro" based on 15 ratings, but the content of those reviews was not accessible. No recent Canadian-specific reviews on major review sites (such as Canadian Trustpilot or ProductReview.ca) were identified, and no recurring Canada-specific complaints were found in the available public sources. That said, App Store ratings are limited in sample size here and may not reflect all user experiences.
Documentation checklist
- Apple ID subscription receipt (email from Apple) or App Store purchase history entry
- Date of first purchase and/or renewal date
- Screenshots showing active subscription entry in iOS Settings → Subscriptions
- Any communications with the developer or support, and a record of the issue prompting a refund request
Common mistakes
Users frequently try to cancel inside the app rather than through the App Store; for App Store subscriptions you must cancel via your Apple ID Subscriptions in iOS Settings. Another common mistake is waiting until the renewal window - cancelling at or after the renewal time may result in an immediate charge for the next period if cancellation was not completed at least 24 hours before the period end. Also, many users expect automatic refunds for unused trial days; Cleanup Pro’s policy states unused trial days are forfeited when a subscription is purchased.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) subscription cancellation via Settings | Cancellation stops renewal; refunds for charges are discretionary and often handled via Apple or the vendor; renewal/trial fees are typically non-refundable per vendor policy. | Low for cancelling subscription; Moderate for obtaining a refund (may require contacting Apple Support or vendor and providing documentation). |
| Request refund from vendor via refund policy page | Discretionary refunds may be granted in specific situations (e.g., unused service within 72 hours of first purchase, accidental renewal, service interruptions, misrepresentation), but renewal payments and trial fees are generally non-refundable. | Moderate to Unknown - depends on vendor response time and evidence provided; no postal address found for escalation. |
After cancelling
After you cancel, keep copies of your App Store receipts and any confirmation screenshots showing the subscription cancellation. If you believe you are entitled to a refund, start by reviewing the vendor’s refund page: Cleanup Pro refund policy. For App Store billing issues and refund requests, you can also review your purchase history and request a refund through Apple’s report-a-problem portal or contact Apple Support. For the app listing see the App Store page: AI Phone Cleaner: Cleanup Pro on the App Store.
Address
No postal address for Cleanup Pro (vendor) was located for Canada or internationally after an exhaustive search of official websites, directories, and business listings. If you need to escalate, use the App Store billing/reporting channels or the vendor’s online refund/contact page: Cleanup Pro refund/contact page. You may also contact your provincial consumer protection office for further guidance if you cannot resolve a billing or consumer-rights issue.