Cancellation Clickasnap: Easy Method

What is Clickasnap

Clickasnap is an online photography platform that lets users upload, share and (optionally) monetise images. It offers free and paid membership tiers (Pro and Upload+), a 30‑day trial for Pro, print services and licensed downloadable content. Clickasnap publishes its own terms, cancellation and refund policies and operates from the UK, although users worldwide - including Canada - use the service.

How to cancel Clickasnap

• Via the website (recommended): Log in → Account Settings → Membership → Manage Plan → select “Cancel plan and continue as free.” This stops future renewals; your paid membership remains active until the end of the paid period.
• By email (alternate): Send a clear cancellation request to ClickASnap as described in their Terms of Service. A cancellation by email is generally effective on receipt, but you remain liable for any billing period already started.
• If you subscribed through Apple App Store or Google Play: ClickASnap’s documentation does not explicitly cover in‑store cancellations; you will likely need to cancel via your Apple or Google subscription settings rather than within the Clickasnap website. Check your device store subscription settings and receipts.

What happens when you cancel

When you cancel a paid Clickasnap plan the subscription is scheduled to stop at the end of the current paid period. You retain access to the paid features until that date, then your account reverts to the free tier. Canceling does not automatically delete your account or uploaded images; your data remains on the service unless you explicitly remove it or request account deletion under Clickasnap’s procedures.

Will I get a refund?

Clickasnap’s published policy states that all sales are final and there are no refunds for mid‑term cancellations of monthly or annual memberships. Annual memberships are non‑refundable for early cancellation or downgrading. If you accepted a 30‑day free trial to Pro and did not cancel before the trial ended, the annual payment will be processed and refunds are generally not offered. Exceptions are limited: physical print orders may be cancelled or refunded only if production has not started, and licensed downloadable content may be refunded only when defective or not as described. If you believe you have a valid refund reason (e.g., defective product), keep evidence and contact Clickasnap support promptly - refunds are discretionary and typically require proof.

Clickasnap plans and pricing

Your consumer rights in Canada

Clickasnap’s published policies reference UK consumer law; they do not expressly acknowledge Canadian provincial rules. In Canada, consumer protections vary by province. Quebec, for example, has stronger statutory protections including mandatory warranty and certain cooling‑off rules in some circumstances. Other provinces may offer different rights related to unfair practices, product quality and refunds. These rights can sometimes provide remedies beyond what a company’s posted “no refund” policy says. If you believe Clickasnap’s handling of your cancellation or refund violates Canadian consumer law, document everything and consider contacting your provincial consumer protection office or a lawyer for advice. You can also raise disputes with your payment provider (credit card issuer, PayPal, etc.) if you were charged against your instructions.

Customer experiences

User feedback is mixed. Some users praise Clickasnap for ease of use, a friendly photography community and responsive support staff in individual cases. Others report problems: unexpected auto‑renewals, cancelled subscriptions that still billed, difficulty obtaining refunds, unclear policy wording and disappointment with earnings claims. Complaints often focus on ambiguous cancellation paths, slow or limited support responses, and dissatisfaction over denied refunds. These experiences suggest it is important to keep clear records of cancellation attempts and confirmations.

Documentation checklist

• Account screenshots showing your plan and membership status.
• Confirmation page or screenshot when you press “Cancel plan”.
• Receipts and billing statements for the subscription charge(s).
• Copies of any emails sent to or received from Clickasnap support (with timestamps).
• Evidence of trial start and end dates (if a free trial was involved).
• Order numbers and production status for physical prints (if applicable).
• Bank or card statements showing the charge if you need to dispute it with your payment provider.

Common mistakes

Common errors include: assuming cancellation in the mobile app is effective when the subscription was managed through Apple/Google (you must cancel in the store), failing to cancel before the billing date and then expecting a mid‑term refund, and not saving or capturing confirmation of cancellation. Another frequent mistake is waiting too long to contact support after an unwanted charge - Clickasnap’s policy emphasises that you remain responsible for periods already started, and quick action increases your chance of a discretionary resolution. Keep confirmation screenshots and emails to avoid these problems.

Comparative recap

After cancelling

After you cancel, save any cancellation confirmation and monitor your bank or card statement for further charges. If you are charged despite cancelling, contact Clickasnap support immediately, provide your documentation and ask for a written confirmation. If that fails, contact your payment provider to dispute the charge and consider lodging a complaint with your provincial consumer protection authority.

Useful pages: Clickasnap home, Account settings, Terms of Service, Apple - Manage subscriptions, Google Play - Manage subscriptions, Competition Bureau Canada.

Address

CLICKA SERVICING COMPANY LIMITED, Audrey House, 16‑20 Ely Place, London, United Kingdom, EC1N 6SN