Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clickfunnels service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Clickfunnels: Easy Method
What is Clickfunnels
ClickFunnels is an online platform for building sales funnels, landing pages, and membership sites designed to help businesses capture leads and sell products. It bundles page builders, email tools, course hosting and analytics into subscription plans billed in U.S. dollars.
How to cancel Clickfunnels
- Web (direct subscription on ClickFunnels): Sign in at ClickFunnels, go to your Account Dashboard → Billing and choose "Cancel Subscription" (cancellation via dashboard takes effect at the end of the current billing period). Alternatively, send a written cancellation request by email at billing@clickfunnels.com or support@clickfunnels.com. Provide at least 10 days' notice before your next billing date to avoid being charged for the next cycle.
- iOS App Store subscriptions: Managed and cancelled through your Apple ID subscription settings on your device; ClickFunnels does not control App Store subscriptions. See Apple support for steps: Manage subscriptions on iPhone or iPad.
- Google Play (Android) subscriptions: Managed and cancelled via your Google Play account subscription settings; refunds and billing disputes must be handled through Google Play. See Google support: Cancel subscriptions on Google Play. Note: some users report needing to revoke payment methods or contact support if billing continues after cancellation.
- Formal/legal notice (optional): If you prefer a registered mail or legal notice, send a signed cancellation letter by registered mail (raccomandata A/R) addressed to the Legal Department (see Address section below) and retain proof of posting/tracking.
What happens when you cancel
Cancelling a direct subscription through the dashboard will generally disable renewal and let your account remain active until the end of the current paid billing period. You will retain access to the platform through that end date unless you choose to pause or downgrade earlier. ClickFunnels does not typically provide prorated refunds for partial periods; annual cancellations may be eligible for credit toward other services rather than a cash refund in some cases. Before cancelling, export or back up any funnels, contacts, course content, and domain settings you need because access to those resources may be restricted once your subscription lapses or if you choose to terminate service immediately.
Will I get a refund?
ClickFunnels’ stated refund policy for software/subscriptions requires written refund requests within 30 days of purchase (or the most recent payment) by emailing billing@clickfunnels.com or support@clickfunnels.com. Refunds are not available beyond 30 days in their standard policy. Annual plan cancellations may sometimes receive credit toward other services rather than a cash refund. Physical goods (hard goods) have a limited refund window of 30 days if the items are returned in like-new, resalable condition per ClickFunnels’ return instructions. Free trials must be cancelled at least 24 hours before trial end to avoid auto-charge; trial auto-charges are generally not refundable except in exceptional cases at ClickFunnels’ discretion. If you purchased through Apple or Google, refund requests and charge disputes are handled through the respective store policies and support processes rather than directly by ClickFunnels.
Clickfunnels plans and pricing
| Plan | Price | Period | Features (summary) |
|---|---|---|---|
| Launch | US$97.00/month or US$970/year | Monthly / Annual | Tools to launch business - unlimited funnels (limited time), 1 workspace, 2 team members, 10K contacts, 50K emails/mo, 3 courses, 5 custom domains, AI tools (1M words), standard support |
| Scale | US$197.00/month or US$1,970/year | Monthly / Annual | Everything to scale - unlimited funnels (limited time), 5 workspaces, 5 team members, 75K contacts, 300K emails/mo, 6 courses, unlimited custom domains, priority + live chat support, AI tools (2M words), custom code editor, API/webhooks |
| Optimize | US$297.00/month or US$2,970/year | Monthly / Annual | High-converting scale - 10 workspaces, 10 team members, 150K contacts, 750K emails/mo, 10 courses, affiliate center, same support/tools as Scale, AI tools (5M words) |
| Dominate | US$5,997/year | Annual | Ultimate plan - 20 workspaces, 20 team members, 400K contacts, 1.2M emails/mo, 20 courses, VIP support, 3h private + group calls, AI tools (10M words), SSO |
Your consumer rights in Canada
Under Canadian consumer protection, digital subscription contracts are generally governed by the terms disclosed at purchase and those terms are often enforceable. ClickFunnels’ 30-day refund window and no-proration rules are likely enforceable if they were properly disclosed at sale. If you purchased through the Apple App Store or Google Play, you retain the stores’ refund and dispute mechanisms and should use those processes first for refunds or wrongful charges. Provincial consumer protection offices can provide guidance or take complaints about unfair practices, including unclear auto-renewal disclosure or failure to properly process cancellations; consider contacting your provincial consumer protection agency if you believe ClickFunnels failed to follow its terms or engaged in deceptive conduct.
Customer experiences
Reviews are mixed: many users praise ClickFunnels for ease of use, useful coaching/support and powerful funnel-building features, and some reviewers appreciate the free trial to get started. Other users report difficulties cancelling, higher-than-expected pricing, slow or templated support responses, buggy behaviour (notably reported during major upgrades), and occasional reliability problems. Experiences vary by user case and by whether the subscription was purchased directly or via App Store/Google Play.
Documentation checklist
- Account email and ClickFunnels account ID, user name
- Billing receipts and proof of payment (transaction dates and amounts)
- Next billing date and 10‑day notice calculation
- Screenshots of dashboard cancellation confirmation or error messages
- Copy of written refund request sent to billing@clickfunnels.com or support@clickfunnels.com (date-stamped)
- Proof of registered mail (tracking number) and the sent signed letter, if using registered post
- Trial start and end dates (if cancelling a trial) and any communications regarding trial conversion
Common mistakes
Many cancellations problems stem from using the wrong cancellation path: cancelling via ClickFunnels dashboard does not affect subscriptions billed through the App Store or Google Play, and vice versa. Another common error is missing the vendor’s stated notice window - ClickFunnels asks for at least 10 days’ notice before the next billing date for direct subscriptions and requires refund requests within 30 days; missing those windows often results in being charged or losing refund eligibility. Users sometimes expect prorated refunds or immediate data preservation; instead, export critical data before cancelling. Finally, Canadian users often forget that published pricing is in USD and that currency conversion is handled by their bank or card issuer.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via ClickFunnels Dashboard / email) | Possible if requested in writing within 30 days; no prorated refunds; annual cancellations may be credited instead of refunded | Low to Medium |
| App Store (iOS) | Handled by Apple; request refund via Apple’s mechanisms (ClickFunnels cannot directly refund App Store purchases) | Medium |
| Google Play (Android) | Handled by Google Play; request refund via Google’s mechanisms (some users report issues and may need to escalate) | Medium to High |
| Registered mail / Legal notice | Serves as formal notification; refund outcome still subject to ClickFunnels’ published policy and timelines | High (formal, slower) |
After cancelling
After you cancel, export and back up funnels, contact lists, course content and any analytics you need before access ends. Confirm cancellation by saving any dashboard confirmation and the email acknowledgement from ClickFunnels or the store. If you see charges after cancellation, contact ClickFunnels billing at billing@clickfunnels.com and support at support@clickfunnels.com, and if the charge was via Apple or Google, use the store’s dispute/refund process: Apple (report a problem) and Google Play (request a refund). If you believe a Canadian consumer protection issue applies (for example, unclear auto‑renewal disclosure or failure to process a cancellation), contact your provincial consumer protection office for guidance or consider disputing the charge with your payment provider if it was unauthorized or not in line with disclosed terms.
Address
If you choose to send a formal registered letter, address it to the Legal Department and keep proof of posting/tracking. Example address (send by registered mail / raccomandata A/R): 225 Reformation Pkwy, STE 204, Canton, GA 30114, USA - Attention: Legal Department. Send a copy of your cancellation and any refund request by email as well to billing@clickfunnels.com and support@clickfunnels.com.