Cancellation Coinsnap: Easy Method

What is Coinsnap

Overview

CoinSnap (also listed as Coin Identifier / Coin Identifier AI) is a mobile and web app that uses image recognition to identify coins and offers valuation and collection-management features. It is available on iOS and Android and via a web account, and it offers several paid plans including recurring subscriptions and a one‑time lifetime option.

How to cancel Coinsnap

• On iOS (App Store): Open Settings → tap your Apple ID → Subscriptions → locate “CoinSnap” and tap Cancel Subscription. Note: some users report the usual “Cancel” button can be missing and replaced by renew/view-plan options; if you don’t see Cancel, proceed to request a refund or contact Apple Support. More on cancellation.
• On Android (Google Play): Open the Google Play Store → Menu → Subscriptions → find “CoinSnap” → Cancel subscription. If you don’t see the subscription, check the Google account used to buy the subscription and any alternate accounts on your device. More on cancellation.
• On the Web: Log into your account at coinidentifierai.com, go to Billing / Subscription / Settings and cancel there; alternatively email support@coinidentifierai.com to request cancellation.

What happens when you cancel

When you cancel a recurring CoinSnap subscription purchased through a platform (Apple or Google), cancellation stops future automatic renewals but does not necessarily refund past charges. You typically retain access to premium features until the end of the already‑paid billing period. If you cancel a web subscription via your CoinSnap account, the service should stop renewing at the end of the paid period; data retention policies (saved collection entries, exports) vary and you should export important data before access ends.

Will I get a refund?

CoinSnap’s representatives and multiple user reports state that refunds are not handled directly by CoinSnap for purchases made through the App Store or Google Play; you must request refunds through the platform where the purchase occurred. Success is inconsistent - platforms exercise discretion and will evaluate requests case by case. For web purchases, CoinSnap’s own refund policy is not prominently stated; contact support@coinidentifierai.com for assistance, but expect that refunds for digital services are commonly denied unless there is a demonstrable defect or platform policy requires otherwise.

Coinsnap plans and pricing

Your consumer rights in Canada

In Canada, purchases of digital subscriptions made through the App Store or Google Play are primarily governed by the platforms’ terms and refund policies; CoinSnap generally directs refund requests to those platforms. Canadian consumer protection laws do not guarantee automatic refunds for digital goods and services unless the product is defective or the terms were misleading. If you believe trial terms were unclear, you were unable to cancel, or you were billed incorrectly, you can ask Apple/Google to review the transaction, and you may contact your provincial consumer protection agency for guidance or to file a complaint.

Customer experiences

User feedback on CoinSnap is mixed. Some users find it useful for quick identification of common coins and for basic collection management or CSV export. However, many reports highlight issues: aggressive subscription billing or unclear free‑trial transitions into annual plans, inaccurate valuations and grading, poor detection of error coins or mintmark varieties, and, specifically for Canadian users, frequent misidentification or inflated valuations of Canadian coins. CoinSnap staff responses indicate that refunds for platform purchases must be handled through Apple or Google.

Documentation checklist

• Purchase receipt or transaction ID (App Store / Google Play / web), date of purchase, subscription name
• Account email used for the purchase and device details (iOS or Android)
• Screenshots of subscription status in the App Store/Play Store or the web account Billing page
• Screenshots or copies of any app billing notifications, trial start/end dates, and attempts to cancel
• Copies of any emails or chat messages exchanged with CoinSnap support (support@coinidentifierai.com)

Common mistakes

Users commonly try to cancel via the app thinking it will stop platform billing; if the subscription was purchased through Apple or Google, you must cancel through that platform. Another frequent issue is overlooking which Apple/Google account was used - cancellations and subscriptions are tied to the account used at purchase, not necessarily the account currently signed into the device. People also assume a refund is automatic after cancellation; refunds are separate requests handled by the platform and are not guaranteed. Finally, not saving receipts or screenshots can make disputes harder to resolve.

Comparative recap

After cancelling

After you cancel, keep your documentation (receipts, screenshots, support messages) in case a dispute or refund request is necessary. If you require a refund for an App Store or Google Play purchase, submit a request through Apple or Google with the evidence you collected. For web purchases, email support@coinidentifierai.com and include your order details. Additional background and reports from other users are available at review aggregators and the developer’s blog; see, for example, the company clarification page CoinSnap blog and community review pages such as JustUseApp reviews. If platform support is unhelpful and you believe consumer protections were breached, contact your provincial consumer protection agency for next steps.

Address

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