Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Comit
99 Scurfield Blvd
R3Y Winnipeg
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Comit service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Comit: Easy Method
What is Comit
Comit is a platform that offers trading and related services (including a product called Comit Capital) and operates through a website and mobile app. Publicly available terms and help materials describe subscription freedom to cancel but do not provide detailed, platform‑specific cancellation instructions.
The company publishes Terms of Service that govern subscriptions and refunds; those Terms state users may cancel at any time but do not guarantee refunds and note that refunds may depend on applicable law and company discretion. For more, see the Comit Terms of Service.
How to cancel Comit
- Decide which channel you used to subscribe (direct on the Comit website, in‑app on Apple App Store, or in‑app on Google Play). Cancelling must generally be done through the same channel where the purchase/subscription was created.
- If you subscribed through the App Store: open Settings > your Apple ID > Subscriptions and cancel the Comit subscription there. See Apple support: manage subscriptions for details.
- If you subscribed through Google Play: open the Google Play Store app > Profile > Payments & subscriptions > Subscriptions and cancel Comit from that list. See Google Play help: cancel subscriptions.
- If you subscribed on Comit’s website or cannot cancel via a store, email Comit (use the account email if available) requesting cancellation. Include your full name, account or membership ID, the email used on the account, the platform used to subscribe, and the date you want cancellation to take effect. Suggested contact emails include info@comit.org or name@comit.org if you have a specific account contact.
- Keep a copy of any confirmation message or screenshot after cancellation. If you do not receive confirmation within a few business days, follow up and, if necessary, contact your payment provider for a subscription stop.
What happens when you cancel
When you cancel, future recurring charges should stop; your access to paid features typically continues until the end of the current billing period unless otherwise stated in a confirmation. Comit’s public materials do not detail data-retention or immediate-access termination rules, so account access or feature removal timing can vary.
After cancellation, retain any confirmation and review your account area or email for a written acknowledgment. If charges continue after cancellation, contact your payment provider (App Store, Google Play, or your card issuer) and provide documentation of your cancellation request.
Will I get a refund?
Comit’s Terms of Service state refunds are not guaranteed. They say refunds will follow applicable law and company discretion, but there is no explicit standard refund window stated in the public Terms. This means refunds may be granted case‑by‑case, but you should not assume an automatic refund upon cancellation.
Exceptions may apply under consumer protection laws in your jurisdiction. For certain products (for example, Comit Capital’s funded-trader model), a separate refund/termination policy applies - Comit Capital’s published policy indicates refunds are available only after a trader withdraws on the funded stage. If you believe Canadian consumer law entitles you to a refund, raise that with Comit in writing and, if necessary, with your payment provider or a consumer protection agency.
Comit plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Comit (app listing) | Free | App appears as "Free" in the Canadian App Store and no paid tiers are publicly listed as of early 2026; official pricing information is not published. |
Your consumer rights in Canada
Under Canadian consumer protection rules, online purchases of digital subscription services are often covered by a statutory "cooling‑off" period (commonly 14 days), allowing cancellation and a full refund if the service has not been fully performed or used prior to the end of that period. Exact rights can vary by province and by the nature of the service.
Because Comit’s publicly posted Terms do not explicitly reference a statutory 14‑day refund right, there may be a divergence between those Terms and Canadian consumer protections. If you believe your statutory rights apply, cite the relevant law when requesting a refund and, if needed, contact provincial consumer protection authorities or the federal Office of Consumer Affairs for guidance.
Customer experiences
Public reviews contain a mix of praise and criticism. Positive feedback often cites a clear interface, straightforward rules, prompt payouts, and responsive support. Negative feedback includes reports of delayed support responses and at least one claim of a user who had a successful evaluation but was later denied funding without a clear explanation. Some reviewers also warn that platforms such as Trustpilot can be unreliable or biased in how reviews are moderated.
These experiences suggest that while many users have satisfactory outcomes, issues can occur - particularly around support responsiveness and dispute resolution - so keep careful records of communications and transactions.
Documentation checklist
- Account email and full name used on the account
- Membership or account ID (if shown in the app or website)
- Date of subscription purchase and billing receipts/screenshots
- Copy of your cancellation request (email or screenshot) and any confirmation received
- Payment method details (last four digits of card, or receipt from App Store/Google Play)
Common mistakes
Users sometimes attempt to cancel in a different channel than the one they used to subscribe - for example, emailing Comit while the charge was processed through Apple or Google Play. Because stores often control recurring billing for in‑app subscriptions, you must cancel directly through the store if that is where you subscribed.
Another frequent error is not keeping proof of cancellation; without confirmation you may need to rely on bank or store records. Finally, assuming an automatic refund on cancellation is risky: Comit’s Terms do not guarantee refunds, so expect refunds to be evaluated case‑by‑case and act quickly if you wish to pursue statutory rights.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email Comit / Website support | Not guaranteed; depends on company discretion and applicable law | Low - straightforward to send a request, but resolution time varies |
| Apple App Store subscription | Depends on Apple’s refund policies and developer; not guaranteed by Comit | Medium - cancel via Apple settings; refunds handled through Apple |
| Google Play subscription | Depends on Google Play policy and developer; not guaranteed by Comit | Medium - cancel via Google Play; refunds handled through Google |
| Payment provider / card chargeback | Possible if unauthorized or in dispute; subject to issuer rules | High - requires bank involvement and supporting evidence |
After cancelling
After you cancel, keep copies of any cancellation confirmations and billing records. If a refund is important, submit a written refund request referencing the applicable Canadian consumer law, include your documentation checklist items, and allow reasonable time for a response. If you do not get a satisfactory reply, contact your payment provider (Apple, Google, or your card issuer) and consider filing a complaint with provincial consumer protection offices or the federal Office of Consumer Affairs.
Helpful links: Comit Terms of Service - https://comit.app/terms/; Comit Capital refund/termination policy - https://comitcapital.com/termination-and-refund-policy/; Trustpilot reviews - https://ca.trustpilot.com/review/comitcapital.com; general consumer guidance - https://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/home.
Address
99 Scurfield Blvd, Winnipeg, Manitoba, Canada, R3Y
Contact emails (examples reported): info@comit.org, name@comit.org