Cancellation service N°1 in Italy
Contract number:
To the attention of:
Cancellation Department – Coreldraw
Via Umberto Nobile, 6
26027 Rivolta d’Adda
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Coreldraw service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Coreldraw: Easy Method
What is Coreldraw
CorelDRAW is a vector graphics and design software suite used for illustration, layout, photo editing and typography. It is available as a perpetual (one‑time purchase) license or as a subscription, and is distributed directly by Corel and through third‑party retailers and app stores.
How to cancel Coreldraw
- Web/Direct (Corel Account): Sign in to your Corel Account, go to Product Status & Subscriptions, and turn off auto‑renewal to prevent future billing. You cannot cancel a current paid term; disabling auto‑renew stops renewal at the end of the paid period. See your Corel Account page: Corel Account.
- Best Buy Canada (third‑party storefront): If you bought through Best Buy, manage the membership or subscription via your Best Buy account or contact Best Buy Canada customer service. Digital downloads sold by Best Buy are generally non‑returnable; membership cancellations are possible but a service recovery fee may apply if cancelling after the first 30 days.
- Apple App Store: Purchases and subscriptions made through the Apple App Store must be cancelled or refunded via Apple. Corel cannot cancel or refund App Store purchases; use reportaproblem.apple.com or Apple’s Subscriptions settings.
- Google Play Store: In‑app subscriptions bought through Google Play must be cancelled in your Google Play account (Subscriptions section) at least 24 hours before renewal. Refunds and cancellations are handled by Google, not Corel; visit Google Play Subscriptions.
What happens when you cancel
If you turn off auto‑renewal for a subscription purchased directly from Corel, the subscription remains active until the end of the current paid term; you will retain access to paid features until expiry. After a subscription expires, Corel software typically reverts to viewer or limited mode rather than fully uninstalling. For purchases via app stores or third parties, access and expiry follow the platform or seller terms.
Will I get a refund?
Corel’s standard policy for direct digital purchases is a 30‑day money‑back guarantee: refunds are offered only within 30 days of the purchase date for eligible CorelDRAW product purchases made through Corel’s supported direct channels (e.g., Cleverbridge). After 30 days, Corel’s stated policy is no refund. If you purchased through a third party, the seller’s policy applies: Best Buy Canada marks digital downloads as non‑returnable, and App Store or Google Play refunds are subject to their platform rules and must be requested through Apple or Google respectively. Note that provincial laws (for example, Quebec) can sometimes affect consumer rights for digital goods.
Coreldraw plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| CorelDRAW Graphics Suite 2025 - perpetual license, 1 user (download) | C$714.99 | Perpetual (one‑time) | Full Graphics Suite 2024, 1 user license, electronic download |
| CorelDRAW Graphics Suite Education 2‑Year Subscription (single user) | C$171.80 | 2‑Year Subscription | Education pricing, single‑user subscription for 2 years |
| CorelDRAW Graphics Suite - Subscription (1 year, 1 user) | C$379.99 | 1‑Year Subscription | 1 user, full Graphics Suite, annual subscription |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that can overlay commercial refund/cancellation policies. Corel’s stated policies (30‑day refunds for direct purchases, and platform‑specific processes for App Store/Google Play) are the company’s baseline; however, provinces such as Quebec may provide additional rights for digital goods and services. If you believe a seller’s policy conflicts with statutory rights in your province, you may seek advice from provincial consumer protection offices or file a complaint with the appropriate regulator.
Customer experiences
Reviews of CorelDRAW in Canada are mixed. Many users rate the suite highly for its comprehensive toolset, professional capabilities and flexibility. At the same time, common criticisms include reports of poor or slow customer support, instability or crashes with large files, and performance issues on lower‑spec hardware. Some users on forums have raised concerns about older perpetual licenses becoming unsupported or ceasing to work, creating friction when upgrading or seeking help.
Documentation checklist
- Order confirmation / receipt (Corel, Best Buy, App Store, or Google Play) with purchase date
- Corel Account email and subscription details (if purchased directly)
- App Store / Google Play account purchase history (for platform purchases)
- Best Buy order number or digital delivery confirmation (for retailer purchases)
- Any correspondence with Corel or retailer support (ticket numbers, emails)
Common mistakes
Common errors include trying to get a refund from Corel for an App Store or Google Play purchase (those refunds must go through the platform), cancelling less than 24 hours before a Google Play renewal (which may not stop billing), and assuming turning off auto‑renew will refund the current term - auto‑renewal off only prevents future charges. Another frequent issue is not keeping receipts or account purchase records, which can slow or prevent successful cancellations or refund requests.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web / Direct (Corel Account) | Refund possible only within 30 days (direct purchase); disable auto‑renew to stop future billing. | Low - cancel in Corel Account; refund requires contacting Corel support within guarantee window. |
| Best Buy Canada (third‑party) | Digital downloads generally non‑returnable; memberships cancellable (service recovery fee may apply if after 30 days). | Medium - must work through Best Buy’s customer service and, for digital content, retailer policies apply. |
| Apple App Store | Refunds handled by Apple; Corel cannot process App Store refunds. | Low - Medium - use Apple’s reportaproblem portal or Apple Support. |
| Google Play Store | Refunds handled by Google; cancel subscriptions in Google Play at least 24 hours before renewal. | Low - Medium - use Google Play account settings or Google Support. |
After cancelling
After you cancel or disable auto‑renewal, keep your order confirmation and any support correspondence. If your subscription was direct, expect access to continue until the paid term ends; the software may revert to viewer or limited mode after expiry. For platform purchases, follow Apple or Google refund portals if you need reimbursement. If you encounter unresolved issues, consider contacting your provincial consumer protection office for guidance. Helpful links: Corel Account (corel.com/account), Apple report a problem (reportaproblem.apple.com), Google Play subscriptions (play.google.com/store/account/subscriptions), Best Buy Canada support (bestbuy.ca).
Address
For correspondence by mail (if needed): Corel Elettronica S.r.l., Via Umberto Nobile, 6, 26027 Rivolta d’Adda (CR), Italy.