Cancellation Coveredvpn: Simple Process

What is Coveredvpn

CoverMeVPN (often written Coveredvpn in casual references) is a commercial virtual private network service that offers encrypted tunneling for private browsing and location-masked connections. It is provided by Aucta Vis Limited and marketed for ease of use, safe browsing, and basic VPN features across desktop and mobile platforms.

The service is sold via direct website subscriptions and through mobile app stores; different purchase channels affect how you cancel and whether you can receive a refund.

How to cancel Coveredvpn

• Web (direct subscription via covermevpn.com): Sign in to your account on the CoverMeVPN website, open your profile or subscription area, and cancel the subscription to stop auto‑renewal. Cancellation stops future billing but typically leaves service active until the end of the paid period. See the provider's terms for details: CoverMeVPN Terms & Conditions.
• iOS (App Store purchases): You must cancel through Apple. Open Settings > your name > Subscriptions, find the CoverMeVPN subscription and cancel. Refund requests for App Store purchases are handled by Apple, not CoverMeVPN; see Apple support for refund requests.
• Android (Google Play purchases): Cancel via the Google Play app: Menu > Payments & subscriptions > Subscriptions > select CoverMeVPN > Cancel. Refunds (if any) are processed under Google Play policies, not by CoverMeVPN.
• Registered mail for proof: If you want written proof of a cancellation or dispute, send a cancellation letter by registered mail (proof of receipt) to the provider's corporate address: Aucta Vis Limited, Fisher House, 84 Fisherton Street, Salisbury, England, SP2 7QY.

What happens when you cancel

When you cancel a direct subscription through the website, auto‑renewal is turned off but your access generally continues until the end of the paid billing period. Cancelling does not usually trigger a prorated refund for the remaining unused time unless a refund claim qualifies under the provider's money‑back guarantee.

If you cancel an App Store or Google Play subscription, the store controls billing and access; in many cases access remains for the period you paid and the store stops future charges. Accounts terminated for violation of terms may lose access immediately and are typically not eligible for refunds.

Will I get a refund?

CoverMeVPN advertises a 7‑day money‑back guarantee for new subscribers who apply within seven calendar days of purchase. Refund approval is conditional: the company states it will refund only if the issue cannot be fixed from CoverMeVPN’s side. Refunds are denied when the problem is caused by the user or a third party (for example device or ISP issues), when the account used over 2 GB of data in the first seven days, when the purchase was made through iTunes/App Store, Google Play, resellers (Amazon, BestBuy, StackSocial), or prepaid/gift cards, or when the account was terminated for terms violations.

Refund requests must include name, email, and the reason for the request; processing typically takes about seven days and refunds are issued in USD (exchange‑rate differences may apply). The provider may deny refunds to customers who already received a refund previously. See the official refund policy: CoverMeVPN Refund Policy.

Coveredvpn plans and pricing

Your consumer rights in Canada

Canadian consumer protection laws vary by province, but many jurisdictions require clear disclosure of cancellation and refund terms and allow a short "cooling‑off" period for online digital purchases (commonly around 10 days in some provinces). CoverMeVPN’s 7‑day refund window and specific exclusions (such as the 2 GB usage limit and app‑store exclusions) may not meet local standards in every province if those limitations are not presented clearly and conspicuously at the point of sale.

If you bought through the Apple App Store or Google Play, you generally rely on those platforms' refund procedures and policies. Keep complete records of your purchase, account details, correspondence, and dates to support any complaint to the vendor, the platform, your payment provider, or a provincial consumer protection agency.

Customer experiences

User reviews are mixed. Several Trustpilot reviews praise ease of use, safe browsing, and acceptable performance, with comments such as "best for safe browsing" and "very good VPN provider." At the same time, independent expert reviews and some user reports raise concerns about unreliable connections, installation and safety warnings, limited or difficult refunds, and unsatisfactory support. Third‑party writeups note the strict 2 GB refund exclusion and that purchases through app stores or resellers fall outside the vendor’s refund policy.

Documentation checklist

• Purchase confirmation or receipt (email or store invoice)
• Account email and username used with CoverMeVPN
• Date of purchase, subscription period, and billing statements showing charges
• Screenshots of the app/store subscription page or the provider’s account cancellation screen
• Evidence of the issue you experienced (error messages, speed tests, connection logs)
• Records of correspondence with support (emails, ticket numbers, dates)
• Data usage evidence for the first 7 days (to confirm whether 2 GB threshold was exceeded)

Common mistakes

Common errors include trying to cancel an App Store or Google Play subscription through the CoverMeVPN website instead of through the platform that billed you, expecting a prorated refund after canceling outside the 7‑day window, or assuming refunds apply to purchases made via resellers or gift cards. Another frequent mistake is not collecting or saving receipts and support correspondence before requesting a refund, which makes it harder to prove entitlement if the provider disputes your claim. Also be aware that using more than 2 GB in the first seven days typically disqualifies you from the advertised refund.

Comparative recap

After cancelling

After you cancel, keep copies of cancellation confirmations, receipts, and any email correspondence. If you need to request a refund or escalate a dispute, start with the official refund page and terms: CoverMeVPN Refund Policy and Terms & Conditions. For App Store refunds, use Apple's refund/help pages such as Apple's subscription and refund support. For Google Play refunds, see Google Play refund policies. If a refund is refused and you believe you are entitled under Canadian law, consider contacting your payment card issuer to dispute the charge or your provincial consumer protection office and provide the documentation checklist above. Keep in mind refunds from CoverMeVPN are quoted in USD and may be subject to exchange rate differences.

Address

Aucta Vis Limited
Fisher House
84 Fisherton Street
Salisbury, England, SP2 7QY