Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Credit Perfect
Credit Perfect Glasshouse, Alderley Park
SK10 4ZE Nether Alderley
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Credit Perfect service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Credit Perfect: Easy Method
What is Credit Perfect
Credit Perfect is a paid credit-repair and monitoring service that offers tools such as dispute submissions to credit bureaus, score analysis, creditor intervention letters, a score tracker and educational content. It markets a 14-day free trial and ongoing subscription plans that charge monthly thereafter.
How to cancel Credit Perfect
- Online: Sign into your Credit Perfect account and look for a subscription or billing section to cancel directly through the account interface.
- Email: Send a cancellation request to support@creditperfect.co.uk and keep the sent message as proof.
- Phone or in writing: Call or send a written cancellation. If you choose written cancellation, send it by registered mail (see address at end) so you have proof of delivery.
- Third-party services: You can use a termination service (e.g., TerminationExperts), but cancellation only succeeds if Credit Perfect processes it - retain confirmation.
- Timing: There is usually no notice period; paid subscriptions generally run until the end of the paid term and free-trial cancellations should take effect immediately - request confirmation in writing and monitor billing.
What happens when you cancel
When cancellation is processed, paid subscriptions typically remain active until the end of the paid term rather than ending immediately, while cancellations during a free trial should stop access and charges immediately. You should receive a confirmation (email or written). If you receive further charges after cancellation, contact support with your cancellation proof and dispute the charges with your bank if needed. Credit Perfect’s data-retention and account-deletion practices are not clearly published; export any personal or account data you need before cancelling and ask the company how long they will retain your information.
Will I get a refund?
Credit Perfect advertises a 14-day free trial after which the subscription is charged. Refunds are not automatic; customers must contact support to request refunds and there is no guaranteed policy published that refunds will be granted. If you were charged after a timely cancellation or during/after the free trial unexpectedly, request a refund from support and provide proof of cancellation. Keep in mind many users report difficulty obtaining refunds, so document all communications and consider disputing unauthorized charges with your bank or card issuer if the company will not resolve the matter.
Credit Perfect plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Credit Perfect | US$349.99/month + US$29.49 sign-up fee | Monthly | Unlimited challenges to three credit bureaus, score analysis, creditor intervention letters, score tracker, inquiry targeting, personalized guide, educational content, real-time sync, bureau reporting, etc. |
Pricing above is listed in US dollars; no Canadian-dollar pricing was available on the official site.
Your consumer rights in Canada
Under Canadian consumer protection rules there may be a cooling-off period (commonly 10 days in many provinces) for certain contracts, including some credit-repair or monitoring services, if a written agreement was provided - this allows cancellation without reason within that time. Provincial rules vary; check your province’s consumer protection office and resources such as StepstoJustice for details and the specific deadline or statutory rights that apply to your purchase. If you believe you were misled or charged unfairly, you can also raise disputes through your payment provider and consider filing a complaint with provincial consumer protection authorities.
Customer experiences
Reported experiences are mixed. Some users note the availability of a 14-day free trial that allowed evaluation before being charged. However, many reviews on public forums and Trustpilot report repeated charges after cancellation, frustration with obtaining refunds, and concerns about unclear billing practices. Several customers describe the service experience as poor and say multiple monthly debits occurred despite attempts to cancel - these accounts highlight the importance of keeping records and confirming cancellation in writing.
Documentation checklist
- Account username/email and subscription details (start date, plan)
- Copy of any contract or terms you received at sign-up
- Date-stamped screenshots of your account cancellation or the billing page
- Email copies sent to and received from support (keep originals or exported copies)
- Bank / card statements showing charges you dispute
- Registered-mail receipt or delivery confirmation if you send a written cancellation
Common mistakes
Common errors that make cancellation and refund claims harder include failing to keep proof of cancellation (confirmation email or delivery receipt), assuming an in-app button succeeded without checking for confirmation, cancelling after the free trial has already converted to a paid period, and relying solely on a third-party to cancel without getting direct confirmation from Credit Perfect. Another frequent mistake is not monitoring bank statements after cancelling - continuing charges should be disputed promptly with your bank if the company does not resolve them.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible if processed; refunds require contacting support and are not guaranteed | Low - Medium (fast if system works and you get confirmation) |
| Email to support (support@creditperfect.co.uk) | Possible if Credit Perfect approves; must provide proof | Medium (depends on response time and record-keeping) |
| Written cancellation / registered mail | Possible and provides stronger evidence for disputes; refunds still require company agreement | Medium - High (takes longer but provides proof) |
| Third-party termination services | Possible if Credit Perfect processes the request; not guaranteed | Medium - High (convenient but still depends on the company) |
After cancelling
After you cancel, keep all confirmation emails, registered-mail receipts and screenshots. Monitor your card or bank statements for at least two billing cycles to ensure no further charges occur. If you are charged after cancellation, contact Credit Perfect support immediately and provide your proof; if they refuse or fail to respond, dispute the charge with your card issuer. For community feedback and to see other customer reports, view reviews such as the Trustpilot page (Credit Perfect on Trustpilot) and information on third-party termination services (TerminationExperts - Credit Perfect). For Canadian legal rights about cancelling contracts, see StepstoJustice.
Address
For written cancellations send by registered mail (raccomandata A/R) to ensure proof of delivery:
Credit Perfect
Glasshouse, Alderley Park
Nether Alderley
Cheshire SK10 4ZE
United Kingdom