Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Creditrepair.Com
P.O. Box 3928
84110 Salt Lake City
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Creditrepair.Com service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Creditrepair.Com: Easy Method
What is Creditrepair.Com
Creditrepair.Com is a paid credit repair service that reviews consumer credit reports, disputes items with credit bureaus, and provides tools and coaching aimed at improving credit profiles. The company offers tiered monthly plans that include varying levels of dispute activity, monitoring, and score updates and is primarily U.S.-based but used by some Canadian consumers.
How to cancel Creditrepair.Com
- Online (recommended): Sign in to your account dashboard and use the cancellation option. The company notes you can cancel at any time via your account; see the support/FAQ page for specific steps: CreditRepair.com FAQ.
- By phone: Contact member services during business hours (Monday - Friday, 7:00 am - 7:00 pm MST) and request cancellation. Ask for a confirmation number or written confirmation by email.
- By post (optional): If you prefer written notice, send a cancellation letter by certified mail / raccomandata A/R (to obtain delivery confirmation) to the company address: P.O. Box 3928, Salt Lake City, Utah 84110, United States. Keep the certified-mail receipt and a copy of the letter.
- After you cancel, request written confirmation (email or portal message) and save screenshots or copies for your records; cancellations are processed immediately but monthly fees already paid are not pro-rated.
What happens when you cancel
Cancellations are typically processed immediately, and you will retain access to the service until the end of the billing cycle you’ve already paid for. CreditRepair.Com’s publicly available information indicates monthly fees already paid are not pro‑rated or refunded when you cancel. Your online account may remain accessible for a period after cancellation, and the company may retain records in accordance with its policies; export or save any documents or dispute histories you want to keep before losing access.
Will I get a refund?
CreditRepair.Com does not advertise a money‑back guarantee for unsatisfied customers. Public reviews and summaries note that refunds are generally not provided for dissatisfaction. Canadian‑specific refund rights (such as a 14‑day cooling‑off period) are not documented publicly in CreditRepair.Com’s terms; therefore, a refund should not be expected unless there is a billing error or an exception that the company explicitly agrees to. If you believe you were charged in error or you experience unauthorized charges after cancelling, contact your card issuer or bank to dispute the charge and keep evidence of your cancellation request and any communications.
Creditrepair.Com plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Direct | Approx. C$94.43/month | Monthly | Basic service with bureau challenges, inquiries, goodwill interventions, quarterly score updates |
| Standard | Approx. C$134.93/month | Monthly | Includes Basic features plus FICO inquiry assistance, credit monitoring |
| Advanced | Approx. C$161.93/month | Monthly | All Standard features plus monthly score updates, more challenges, cease‑and‑desist interventions |
Note: These figures are approximate U.S. dollar prices converted to Canadian dollars using an estimated exchange rate. CreditRepair.Com does not list exact Canadian‑dollar pricing as of 2024/2025.
Your consumer rights in Canada
Canadian consumer protections vary by province, but there is generally a statutory “cooling‑off” period (commonly around 10 days) for unsolicited agreements in some jurisdictions. It is not publicly documented whether CreditRepair.Com extends a specific Canadian cooling‑off or refund policy. Canadian consumers can dispute errors on their credit reports directly and for free with the major credit bureaus (Equifax and TransUnion) and should consider that option before paying for a repair service. If you suspect unlawful or misleading business practices, you may also contact your provincial consumer protection office or file a complaint with relevant agencies.
Customer experiences
Experiences reported by users are mixed. Some customers praise the mobile app, dashboard tracking, and responsiveness of member services, and they report seeing credit improvements over time. However, many reviews raise recurring concerns: difficulty cancelling, being charged after requesting cancellation, promises that appeared misleading, aggressive sales tactics, and lack of effective results despite ongoing payments. These patterns suggest documenting every interaction and monitoring billing closely while using the service.
Documentation checklist
- Account username and email used to register
- Billing statements showing recurring monthly charges (bank or credit‑card statements)
- Copies/screenshots of your online account dashboard and any active disputes
- All emails, chat transcripts, and confirmations from CreditRepair.Com
- Cancellation confirmation (email, portal message, or phone reference number) or certified‑mail receipt if mailed
- Copies of your credit reports (Equifax and TransUnion) before and after service
Common mistakes
Consumers sometimes assume cancelling by phone alone is sufficient and fail to obtain written confirmation; without that evidence they can continue to be billed. Others cancel close to a renewal date and are charged for the next cycle because the fee is not prorated. Not saving screenshots or copies of dispute activity and communications makes it harder to contest ongoing charges or to demonstrate the service provided. Finally, failing to stop automatic payments at the bank or card issuer after cancelling the service can result in continued charges - always verify both the company and your payment source are updated.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online (dashboard) | No refund (monthly fee not pro‑rated) | Low |
| Phone (member services) | No refund (monthly fee not pro‑rated) | Medium |
| Mail (certified / raccomandata A/R) | No refund (monthly fee not pro‑rated) | Medium‑High |
After cancelling
After you cancel, confirm you received written cancellation proof and retain all documentation. Monitor your bank and card statements for unexpected charges and dispute any unauthorized transactions promptly with your issuer. If you want to pursue complaints or further assistance, useful resources include the company FAQ at CreditRepair.com FAQ and consumer protection guidance such as the U.S. Consumer Financial Protection Bureau advisory on credit repair services at consumerfinance.gov. For Canadian credit reports, request copies from Equifax Canada and TransUnion Canada to verify the status of any disputes and to continue managing your credit file yourself.
Address
P.O. Box 3928, Salt Lake City, Utah 84110, United States